Marlana D Sibert
Aug 27, 2019
I have been at this location prior to Go Store It took over, and I have a 10X5 paying $73.00 a month. Remind you they went up after they took over, but that's not the crazy thing. I have been looking online and for my unit they are charging only $35.75; so, I inquired about the reduced rate. No where on the advertisement does it say "First Time Customer Only". If I add another $10.00 I can get a 10X20. I have written online, and to no avail NO response. I talked to he store manager who was very rude I must say to mention to me that if I do not pay it by the close of business I was getting charged a late fee. I acknowledged that the first time, but Ms. Isabella felt that she needed to repeat herself on not once, not twice, not even three time, but four times very sarcastically. She expressed to me that the General Manager Ms. Jacqueline would call me today 08/27/2019, and just like the emails NO CALL.
So if you had a rental unit prior to Go Store It took over, go online and see what they are truly charging for your same unit. I have a total recording of the online prices. AMAZING!!!!!!!!!!I have made my payment, but since know one is responding back I feel that I have to take the next steps. Not only will I seek legal assistance, but ALL social media will hear about "Go Store It".
SORRY IF YOU HAVE BEEN WITH THEM PRIOR TO "GO STORE IT" TAKING OVER GO LOOK AT THE PRICES ONLINE.
A VERY UNHAPPY CUSTOMER!!!!!!!!!!!!!!
This review is all for the following location:
345 Sawmill Dr., Suwanee, GA 30024
Dec 07, 2018
Clean, modern, bright and friendly
Pleasantly surprised by overall design and appearance, convenience and ease of use. Friendly staff.
Aug 01, 2018
Clean, easy access, great price
The process was very easy and gave a coupon for first month free, and then pricing after is very reasonable for the space given. Safe environment, friendly staff.