Aug 05, 2020
The staff was helpful and polite
The staff was helpful and polite. They ensured I understood all aspects of my storage rental.
Jul 28, 2020
I've been using Public Storage for over...
I've been using Public Storage for over 5 years, and I need to move to a larger unit. The staff at the Sunnyvale officer were great. I was able to double the size of my storage unit, and the new unit was only feet away from my old unit, so it was really easy to move everything.
Jun 30, 2020
Tammy was great
Tammy was great, the whole process was great, and the facilities are clean. Everything was very easy.
Jun 05, 2020
everything is good
everything is good
Apr 25, 2020
Solid value and experience.
Overall had a solid experience moving in and of good value.
Apr 08, 2020
Good timing, 1st floor and good price
This is a good location for me. Access both Saturday and Sunday which is good. Got a good deal on the move in price.
Apr 07, 2020
The price is cheaper than other storage company
The faculty was nice and helpful, great price for a local storage
Mar 24, 2020
Very professional, friendly service. Took every precaution in these uncertain times to provide us the best service in a responsible manner.
Feb 21, 2020
Good choice for storage
Very helpful staff. Well maintained facility. Lots of choices of sizes and they help you find what's right for you.
Oct 21, 2019
Fast, professional, friendly.
Jul 02, 2019
Jun 19, 2019
Accommodating and Friendly
Showed up without a move-in appointment on a Saturday. The gentleman who helped us fit us in and got us going quickly. We were grateful for his efforts. He explained everything well and found room for us in the busy schedule.
Jan 14, 2019
The team did amazing
The team did amazing. I believe Emma helped me and she was very kind and informative.
Nov 30, 2018
Perfect storage place very clean very...
Perfect storage place very clean very comvinient price was just right 78 a month can't beat that..
Jun 27, 2018
Got what I needed in a short amount of...
Got what I needed in a short amount of time. Knowledgeable staff
Jun 07, 2018
Stewart Street Public Storage...
Everything is really together with your service people...
Apr 25, 2018
Good CS, but stinky cancellation policy
Great customer service, but I am frustrated with the policies. I cancelled my unit four days after renting it without ever moving anything in. I was unable to return the keys and lock and did not receive a refund for the rest of the month I had pre-paid.
Jan 04, 2018
Good, clean storage. Price could be slightly better but overall satisfied.
Jun 25, 2017
Its convenient location off of 101 & Lawrence Exp. The staff is friendly & helpful. The security is better than most storage facilities I"VE RENTED.
May 25, 2017
Very well run and efficient Perfect facility at a reasonable price Friendly and competent staff
Apr 26, 2017
Hasan was very helpful
Hasan was very helpful. He gave me some options. Was on top of the logistic questions I had. Thanks! This is the third Public Storage place I have rented from over the years. Good facility.
Mar 18, 2017
Gage M. was working so fast, excellent customer service, polite, respectful and is a very fast learner. Really excellent experience. His manager Rochelle was extremely helpful as well when we had more questions. 5-star storage experience.
Mar 13, 2017
We've been at this location for years but recently decided we needed a larger unit. Kelly was very helpful and nice and got everything done in a flash. The property is also very clean and well lighted and the location times are really convenient. No complaints!
We moved out of our unit March of 2017 and Rachelle and Stephen were great. They were helpful and friendly and made our move out a breeze. If we ever need storage again we'll definitely use Public Storage.
Mar 10, 2017
Rochelle and Stephen are really good. They rented to me right before closing and made my move in as easy as possible. Rochelle helped make the rental clear and easy. Very friendly and respectful staff. Will recommend to friend and family. Thank you guys so much for all the help.
Dec 07, 2016
fast and professional service
Oct 10, 2016
The Units Need Lighting
The drive up unit is clean and level. Access is very good. The unit is not climate controlled. What the unit needs is an interior light.
Jul 05, 2016
There are always small things that could be improved - having to work around elevators being called while you're still trying to unload them is frustrating. Not being able to access moving equipment after the office closes is inconvenient. Overall though I'm very pleased with my experience so far. I do wish all policies were explained before payment has been taken. For example I only learned that if I left before the 10th the month would be pro-rated, after paying for the entire month. Not an issue this time since I plan on staying longer.
Jun 28, 2016
Jun 22, 2016
Come to this storage and they will help you for sure.
It was a joy to be a customer. They had a lot of people coming in and out of the office but they still made me feel like I was important as well as the others who came in. They also have a lot of supplies to help me pack. Most of all, they were all very friendly and pleasing to the customers. Great experience overall.
May 25, 2016
Great service and clean facility
Great online price, secure facility and polite and helpful onsite personalities.
Becky A Holmes
Mar 15, 2016
Public Storage Sunnyvale Location
Recently I validated my reservation, and received excellent customer service from the property manager Alexandrea, She was so helpful in showing me how to open and lock my storage room, and all the directions and terms of the contract. I have been back to twice now to place more stuff in my storage locker, and have received great help from the staff in regards to my questions or purchasing more supplies.
Feb 16, 2016
Great staff and price
I ride a motorcycle from airport to airport and I leave my bike in storage when I am away from it. Public storage is always the best choice because wherever the facility is; the service and the units are consistently good. My bike considers Public Storage it's KOA. I have been moving a series of bikes around the country for many years and have a list of near a hundred storage facilities that are near airports. My rentals ( motorcycle ) rides are once a month so I sure appreciate the first month discount. It would also help if my paperwork traveled with me.
Nov 25, 2015
I am satisfied
Nov 08, 2015
Clean, safe, easy access to my stuff
This was my first experience in renting a storage. I'm glad I picked Public Storage because it has been a great and impressive first experience with using a rented storage unit. I would recommend them, especially this location, because the office people are so friendly and helpful. Thanks again!!
Jul 21, 2015
Very happy. Highly recommend.
Very professional, friendly and helpful. High quality and secure. No hesitation in recommending.
Jul 14, 2015
Very happy so far.
Brian took great care in reviewing the unit and then subsequent contract. Great customer service.
Jun 30, 2015
Great customer service! Excellent facilities!
Yuri and the other front office folks are great! They took care of me late on a Saturday afternoon, just 30 minutes before closing. The security at the Santa Clara Stewart location is great, the facilities are clean, and the drive-in access is simple/easy. The newly built climate-controlled building is fantastic. My only complaint was that there simply aren't enough carts to share with other patrons. A place this large should have plenty of dollies or flatbed carts. But I only saw maybe two when I was there.
Jun 16, 2015
Clean, Secure, Love it, I wish there's 24 hr access
My wife and I are having our first baby, due in 2 months. It will be nice if we can get 24 hr access to our storage space incase we need something after hours.
Jun 02, 2015
Location and space fine, paperwork and accounting 1980's
I just rented my 4th storage locker, two at one facility and two at another. The process to sign-up is time consuming and wasteful. I can understand not having access to data from another location, but having to complete all of the paperwork for a second locker at the same site is wasteful and the process needs streamlining.
Nov 16, 2014
The Good and the Bad
The Good: The employees were extremely friendly. They seem to enjoy their jobs, which makes for an easy move-in. The Bad: The required insurance is ridiculous. If it is required, I would prefer that it is included in the advertised price of the storage unit. Furthermore, it is frustrating that it is required and the employees had no idea what the insurance does and does not cover. Is it not possible to have a copy of the insurance coverage available at the facility?
Nov 16, 2014
P.S. is a convenient, easy to use, safe, and affordable storage solution.
This is a great affordable alternative to renting a home with an attached garage. P.S. is conveniently located near to my home and office, so I can easily stop by any time I need to. You have a good selection of possible garage sizes, so it's easy to pick one that is appropriate for you. There are good security features to the complex and I feel confident in leaving my belongings in the garage.