Main Road Self Storage - Summerville

Exceptional Service

I was treated kindly, professionally and would definitely recommend to anyone!

Recommended: Yes

moved my stuff in the storage unit.

it was a great experience. i got to move my stuff in the storage unit with a dolly and my children with me.

Recommended: Yes

What’s not to love?

Your location is perfect for us! Your staff is very helpful, courteous and answered all my questions without hesitation! The facility is clean and bright! Easy load-in and load-out…. all at a good price! We’re very happy to have found Main Road Self Storage!!

Recommended: Yes

VERY CONVENIENT

Helpful and friendly staff. Just the right size to store breakables.

Recommended: Yes

Best storage facility on Dorchester Rd!!

We’ve used this storage facility for a good many years now and have had no issues. Both the climate controlled and regular storage facilities are great, and I would recommend this place to everyone!

Recommended: Yes

Nice folks. Good experience.

Great experience and friendly personal service made us feel right at home. Well maintained and easy to access facility.

Recommended: Yes

Great place

This is a great place for temporary storage

Recommended: Yes

a storage facility fairytale that is so wonderful - it comes true!

Main Road Self Storage is an exemplary storage facility! The staff (Ginger is the BEST!), is compassionate, caring and extremely helpful while being knowledgeable and professional. The entire operation is clean, visually appealing and well maintained. I could not be more pleased with my whole storage experience and recommend this storage to everyone.

Recommended: Yes

Well pleased

I have complete storage access. I am more than pleased with the storage unit itself and the size. It was easy to apply and move in. I feel good knowing that my belongings are safe. I have already told others about this storage facility. The first month free worked out perfect for my financial situation. The prices are very affordable. I feel like you get what you pay for. Excellent, professional staff.

Recommended: Yes

Nice and clean facility

I setup my storage electronically from out of state. The staff were extremely helpful and great to work with. Upon arrival, everything was setup and ready to move in. I highly recommend.

Recommended: Yes

Very Safe Outdoor storage for RV's and Boats

I store my 36 Ft. RV Motor Home at Main Street storage. I like the location on a main road but set back in a clean quiet location that is fully enclosed with security fencing, locked gate access. The location is very safe and quiet. I have been very happy here. Great place.

Recommended: Yes

Friendly staff and newer and clean facilities.

Would highly recommend this storage place. Friendly staff, well maintained and clean facility.

Recommended: Yes

Fantastic customer service!

Unit is very clean and convenient! So glad that I choose Main Road Storage. Will recommend to anyone in need of a storage unit!

Recommended: Yes

My 2nd house!!

I have been with Main Road self storage now for 4 years I have spent as much time there as I have anywhere these last 4 years I've been through a lot in these 4 years I've lost a lot but and without Cindy and Sherry who was right there listening to me cry listen to me laugh and with there generosity and kindness and professionalism they help me get through this last 4 years and worked with me so I would not lose my past and for that I am so grateful so thank you to Main St storage for Cindy and Sherry.

Recommended: Yes

Nice, Clean, and Convient

Not happy with the rate increase this year; I have been there for several years; nothing has changed, so do not feel the increase was warranted, or it should have been grandfathered for existing/long term clients.

Recommended: Yes

We enjoy storing our RV here.

This is one of the better places in Summerville to store an RV. It is very close to our home, out of sight from the road and well protected. The staff has always been very friendly and most helpful. Bottom line is we have no worries about our motorhome after we park it.

Recommended: Yes

Very clean and friendly staff

Very nice staff and a very clean storage

Recommended: Yes

Review of main rd storage

Main road storage is the cleanest storage facility I’ve ever been in. The staff is always friendly. The best place to store your treasures!!

Recommended: Yes

Very safe and friendly place to do business

I have been using this facility for almost a year now and never have had any issues..Always polite and friendly service..Very clean and safe..I plan to continue doing business here and most definitely recommend it to my friends or anyone who is looking for a great storage facility..

Recommended: Yes

Great

Friendly staff and clean facility. Easy access to storage facility.

Recommended: Yes

Easy access

Using it to store furniture. Love the climate control.

Recommended: Yes

Great place!

Came in last minute needing a unit. They were more than helpful and had us set up and ready to go very quickly. Have been using them for about 8 months now and have been extremely pleased the entire time. Will definitely use again if we ever need another unit!

Recommended: Yes

Main rd self storage

Excellent service. Fast and hassle free

Recommended: Yes

One line summary

Everything asked above is sufficient information. Yes great storage facility

Recommended: Yes

We've been here 8 years and it's been great.

Very clean, secure, great customer service .

Recommended: Yes

.......

would really like access to midnight

Recommended: Yes

One of the trusted climate controlled facilities in the area convenient

I have used this facility on 3 separate occasions. My experience has always been pleasant and I have used this facility repeatedly due to the fact that it is the best climate controlled building I have trusted to store my life long possessions in. The staff are always pleasant, kind and polite and I have had good experiences with my dealings with them. I would definitely recommend this place to people in need of storage.

Recommended: Yes

Sets the standard for exceptional customer service and quality facilities.

I am a return customer with Main Road Self Storage and I would not trust my storage needs to any other company in the Summerville area. The facility is always kept meticulously clean and the staff are friendly and helpful. I'm sure I could find a cheaper facility but "you get what you pay for" and for my $$, I'm sticking with Main Road.

Recommended: Yes

Great price when comparing space sizes.

Great price and very helpful staff. Plus you can't go wrong with the advantage of having extra heigh ceilings.

Recommended: Yes

Convenient location, helpful and friendly staff-absolutely no complaints.

This has been our first experience with a storage facility, and we have been quite satisfied.

Recommended: Yes

Great place

Great place. We’ve bent with them over 2 yrs.

Recommended: Yes

All around wonderful

I have been with Main road self Storage for quite a few years. I will never look anywhere else. Everyone that works there is so wonderful,the prices are great, and overall is a wonderful place. I feel safe that my belongings are there and it is a clean and safe environment.

Recommended: Yes

Good for the price

Nice storage facility. Helpful staff. Elevator is not really adequate for moving large items or furniture but other than that it suits the need.

Recommended: Yes

Nice!

If recommend this place for storage.

Recommended: Yes

Nice, clean, best prices.

Nice people, very clean, good prices. I only wish I was able to accesses my unit at anytime needed.

Recommended: Yes

Great prices and friendly knowledgeable personnel

Unit was very clean and ready to move into on day reserved.

Recommended: Yes

great storage facility

Customer service is great, the facility is clean, and prices are very reasonable.

Recommended: Yes

Best value for the buck in the Summerville area!

I have utilized and continue to hold space with Main Road Self Storage since I've moved here from AZ back in 2010. The main and original facility is always kept clean every time I've stopped by my space. Fortunately, my price has been locked in since I've been with them and with auto billing set, I've had no problems other than updating the information of the credit card. When I did consider to change storage providers, their pricing is still competitive to the local market. Would definitely recommend this place if you are looking to store your belongings or utilize their equipment.

Recommended: Yes

Easy access, good customer service

I've been using Main Road Storage for a few months. The staff is friendly and attentive. The facilities are well maintained.

Recommended: Yes

Clean, secure facility

The facility and additional storage grounds are clean, well maintained and security is prominent.

Recommended: Yes

This facility is exceptional in every way.

The staff is exceptional. I live in California and had a crisis occurr and they went above the norm to help me. I am forever grateful. They are the best.

Recommended: Yes

Great people, nice clean environment,

Due to changing circumstances in my needs, I have switched units several times, and each time the staff has been friendly and accomadating to my requests, and in a timely manner.

Recommended: Yes

Great customer service with a friendly staff.

They take care of your needs and are very accommodating.

Recommended: Yes

Great

Very clean facility. Great customer service and easy to make payments online. Easy access to unit.

Recommended: Yes

Friendly, priced right, could use more lighting in inside hallways.

Great place, priced right, better lighting

Recommended: Yes

Great customer service and military friendly

I was stationed overseas for 4 years and every year I pay a year in advance. This year I am currently deployed and had to jump through a couple hoops to get a land line phone call during hours of operation to make my yearly payment. I quickly explained I don't have much time to do pay, the cashier was super nice and accommodating. Took all of 3 minutes and a receipt was emailed to me within 2 hrs. Thanks again

Recommended: Yes

Great place to do business.

Very professional, clean and accessible.

Recommended: Yes

Best Storage Facility in Summerville Area

Main Road Self Storage is fantastic! They are so awesome that I referred my mother to change her unit from another storage to Main Road Self Storage. Easy access and local makes Main Road Self Storage the perfect facility for our family. They even have Uhaul services, which family has used as well. Double the convenience!

Recommended: Yes

Flexible

Not having used a storage facility before, we didn't know what to expect. They were very helpful and explained the entire process to us. When the movers arrived with the furniture it was clear that we needed more space and the change was handled in a matter of minutes as if it happens every day. They were very accommodating and continue to provide first rate service.

Recommended: Yes

Always very clean and assescible.

I would recommend this storage unit to others.

Recommended: Yes

ladies in office were very helpful . ,and grateful for use of equipment

thankful for all the facility had to offer

Recommended: Yes

Excellent storage place and location.

I have rented before, that is why I cam back to them again.

Recommended: Yes

Top of the line

I have had our stuff in storage now for almost 4 years, this facility has been great in many ways! And i have referred friends and will keep on doing so! Thank you very much main road storage...

Recommended: Yes

I like the cleanliness of the units and helpfulness of the staff.

The storage units are very clean. The staff is very helpful. The only suggestion would be to have a flat dolly available to help with moving in and out.

Recommended: Yes

Always friendly

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Recommended: Yes

Great service

Need some light in the units.

Recommended: Yes

Immaculate and friendly business.

I have a small, climate controlled unit. It fits my needs exactly and I am very happy with the customer service. It is very convenient to the location of my new home.

Recommended: Yes

Very Safe

I love the convenience and how safe I feel at the facility when I have to visit my unit after hours or on weekends.

Recommended: Yes

Used them twice now and very pleased

I have used them twice now. They weren't the closest to us this second time around but we still used them because the facility is very clean, priced well and I don't worry about my things while they are there. The staff is very friendly.

Recommended: Yes

TOP OF THE LINE SERVICE!!

Very nice employee's! great service!!!

Recommended: Yes

very friendly staff

Couple issues with people leaving door open on weekends when business closed.

Recommended: Yes

Customer for over 4 years

Great location, easy billing and always clean and cool.

Recommended: Yes

Excellent

Check in was easy! Customer service was fabulous!!! Recommended

Recommended: Yes

Safe, and very clean.

Great place to store your important belongings. Staff is friendly, and helpful.

Recommended: Yes

A great storage facility.

Very cooperative employees, always available, 24-7 access, any size unit you could want. A great storage facility.

Recommended: Yes

Always clean. Personnel are always friendly.

Have used the facility for the past six years, not one complaint!

Recommended: Yes

easy access with clean buildings and no clutter about

our storage needs are fluid so we come and go very often so ease of access and location are important to us. I pass by two other storage options that are closer to our needs but chose Maine Road because of the friendly service, multiple unit discounts available, and the cleanliness of the facility......

Recommended: Yes

Pleased with facility and service

We chose this business because of its location but we are very pleased with everything. The facility itself is nice and clean, everything (automatic door, elevator, lights) works well and the employees are exceptionally nice and helpful.

Recommended: Yes

Excellent! !!

The facility is well-maintained, secure, and there's always pleasant customer service. I would just like to recommend a discounted rate for long-term renters...ie discount kicks in after 2 or 3 years..

Recommended: Yes

don't understand what you want.

everything seems to be working well.

Recommended: Yes

great

I feel that the storage location was great in every way!

Recommended: Yes

Great storage facility!

We love the online payment system and friendly staff!

Recommended: Yes

recommend

The storage facility is clean and makes me feel safe concerning my belongings as well as going to the facility.

Recommended: Yes

Recommended: Yes

Good experience

I like the fact that you can pull up right to the storage unit

Recommended: Yes

Awesome prices!!

They have great customer service! They were the only storage facility in the area with a 10x10 who had the best monthy price! I was also able to get 24hr access, which was what we needed.

Recommended: Yes

Recommended: Yes

I feel that my stuff is secure here.

The staff made registering painless. They were attentive and pleasant. I like the idea of storing my stuff on a upper level with using security code to enter through the door and using the elevator.

Recommended: Yes

Great Place to Keep Extra Stuff

This is a very nice and clean place to move all my extra stuff into a storage unit

Recommended: Yes

Don't rent from this facility

Never rent from here. The owner is truly awful. The weekend that we moved into our unit I also rented two moving trucks from her and an auto transport. She actually yelled at me because I questioned the ball that she placed on my vehicle. I wasn't rude and was taken aback by her outburst. I informed her as a customer that I had every right to inquire about the mechanics of the device and its abilities. After all they're my vehicles both towing and being towed. That was only the beginning. I didn't intend on keeping our HHG in storage for so long, but 2 transfers overseas in a year has made it so. We're are hoping to fly back this fall just to move everything out of her storage facility and rent somewhere else. I've emailed her on two separate occasions asking to have our rent charged to the card on file, they didn't do it. Both times charged us late fees and sent threatening emails. She kept emailing saying that we were 45 days past due and we weren't. I had our bank send her all charges showing her that we were up to date. Ten emails later and a lot of frustration just trying to communicate with her we found that we owed $3.45. My husband and I were both at a loss trying to figure out what we owed. She just kept saying it was her right to cut the lock on our unit. Your current bill will show double the amount due..you have to look closely to see she's already processing next months amount. I'm no stranger to long term storage facilities, but this one is so not worth the aggravation. Do yourself a favor and rent somewhere else!

Recommended: No

Good Location.

Clean, Safe building. Staff is very nice.

Recommended: Yes

Best in town.

So, when I was renting from a major company, they kept changing the rates higher and higher every 6 months to a year. One day I needed a second unit at my old place for 1 month to sort out my stuff to weed out garage sale stuff (and they had promised me a 1/2 rate for a second unit). I found out that it had changed ownership again and not only would they be increasing my rent, I would have to pay full price for another unit. So I went that day to look for another storage facility. And I found Main Road Self Storage and Ms. Jeanette. Not only did they have a clean, temperature controlled unit (that I feel safe in working by myself) but she was willing to help me out on a second unit to get organized again. Polite and friendly staff that is a pleasure to work with and knowing that it's a local business owner is fantastic. They haven't changed rates on me, they have been accommodating in moving me up in storage unit size when I needed it, and have uHaul rental and shipping capabilities on site. It can't get any better and I'm so happy that I've made the move. I recommend this place to all my friends.

Recommended: Yes

I am very pleased the ladies are wonderful and very helpful!

The facility is kept very clean and that was my driving factor of storing all my personal belongings!

Recommended: Yes

Reasonable

I have had a storage unit here for a few months and haven't had a problem yet.

Recommended: Yes

Safe storage and reasonable prices

I am very satisfied with the service and the security . There is some very helpful and caring employees who work here . I wish they gave a free month every 3-6 months as a thank you

Recommended: Yes

Great space

I love the location and the space, very nice building and thank goodness for the elevator but I wish I could go to my storage at eleven or so, nine Is alil early.

Recommended: Yes

Modern facility, great pricing, friendly staff.

A modern facility with a wide range of storage units to fit most any need at a very competitive price. Friendly, professional and knowledgeable staff always willing to assist with any issues. Very secure facility with free use of carts and dollies to assist moves.

Recommended: Yes

Main Road Self Storage

Excellent customer service on the phones and front desk is always helpful. Very clean modern facility!

Recommended: Yes

Awesome facility! Clean & easy to load and unload storage boxes!

We have been tenants of a unit for several years and the facility could not be nicer. It is well kept and secure and the manager, Jeanette, is always a welcoming friendly, smiling face ready to help with anything you need!

Recommended: Yes

great place to store your valuables

24 hour access. A.C. and secure. Free month with prepay.

Recommended: Yes

Very good

Overall, excellent service and support from staff. I would recommend this storage facility

Recommended: Yes

Convenient, clean and climate-controlled appeal to us

Personal attention, accommodation and responsiveness are the best. There is even music!

Recommended: Yes

Totally proactive business.

The staff is always upbeat and keeps the customer first.

Recommended: Yes

Best place to keep your stuff!

Thank you Main Road! It is a great place to store, to do business, to ship from and to rent trailers. Best pricing around from people who care about their customers.

Recommended: Yes

Very clean facility. Great customer service

Very clean facility. Great customer service and easy facility to access.

Recommended: Yes

good!

Recommended: Yes

Customer service, building & utilites above and beyond.

Recommended: Yes

Went at end of day. People there very friendly and helpful. Stayed past closing to finish paperwork.

Recommended: Yes

Great experience. No hassels and very convienent

Recommended: Yes