Jul 08, 2020
Very helpful and friendly !ð¤
Was greeted at my storage unit by a very nice guy who opened the door for me & handed me my lock & receipt very helpful thanks for your service !
Apr 22, 2020
Great customer service
It was such a pleasure dealing with Sue at this Streamwood facility. There was no pressure and no run around about my questions. She answered every single question I had. Since we are dealing with pandemic right now, she explained to me their new process and why. Thank you Sue!
Mar 19, 2019
Great customer service!!!!!
The unit was clean and well maintained the price was excellent and I am over all pleased with the manager at this location
Nov 04, 2018
Would definitely recommend
Easy process of moving in, great staff, and prices are reasonable too!
Jul 30, 2018
Great customer service and affordable.
Feb 21, 2018
The price was competitive. The whole process of moving-in was very professional and simple.
Aug 01, 2016
Great customer service
Manager is awesome! I'm from Alabama and don't know the area well at all. He waited an hour after they closed so I could get my unit. He was super nice when I got there.
Jul 26, 2016
Great experience. They made my storage rental space experience an easy one!
Jun 06, 2016
Like the fact that they have a moving van that you can rent out for a minimal cost.
Apr 22, 2016
Very good, office person was just great
Feb 01, 2016
Mark is excellent. A great experience!
Easy to work with and great pricing. In and out in less than 25 minutes. A pleasure doing business with the manager, Mark
Jan 25, 2016
Quick and easy to do.
Overall, everything was great. The tenant was polite and answered all my questions. The place was clean and secure. Im very happy with the service.
Nov 07, 2015
Oct 08, 2015
After all of the fees were said and done it was higher than I expected but the first month for free deal helped with that.
Aug 02, 2015
So far great . great staff nice units lot was spotless
Jul 27, 2015
I had a good experience here! Staff very friendly and it's such a good place for a cheap price!
Jun 30, 2015
In my price range and close by.
Signed up online. Got a great deal and moved in the next day.
Mar 13, 2014
The sales rep who helped me was awesome. He answered all my questions and made sure the unit was all clean and made the process so simple. I was about to sign with public storage down the street and has such horrible experience with their customer service that I walked out of their office without signing earlier that day. I found cube smart online, called and signed with you that day. No hassle, no gimmicks, and no dishonesty which is so important to me when I'm storing my belongings with a company. Thanks for the great customer service!
Mar 04, 2014
Helpful on-site person.
Was not informed of all requirements at initial phone call.
Mar 04, 2014
Quick and easy
Mar 02, 2014
Initial phone contact didn't reveal all the requirements
Unit had (minimal) water on floor - overhead door latch was rusty/jammed.
On-site manager was helpful.
Dec 10, 2013
Oct 31, 2013
Nov 16, 2012
$76 charged $58.45 advertsed rate
Over 20 years as a customer. My cost that cannot be redcued per Property Manager. Advertised cost of unit $58.45. Would rather I move out as opposed to giving me a comparable rate. This is garbage! No loyalty at all!!
Oct 16, 2012
Reasonable Storage Unit
Place was well maintained and had good security.
Michelle D. Menolascino
Dec 11, 2010
Wonderful Service, Courtesy and thoughtful.
I will recommend this to U-STORE-IT and to many since the customer service from Mark Jones and Sharon Bachewicz was great