Jan 16, 2020
Great experience getting my storage unit. Very happy with the price and feel safe there.
Sep 17, 2019
Person at the desk was very helpful...
Person at the desk was very helpful very polite and understanding and was very informative with everything your company offers and we appreciated her time.
Quinton L. Pittman
May 13, 2019
What a great customer service...
What a great customer service experience! Everything from the start to moving in. I am very satisfied with the friendly and knowledgeable staff, which took the time to cater to my specific needs. The facility is well lit and clean. The unit price was competitive and the unit itself was clean, dry and I felt secure knowing my items would be in a safe place. Thanks for everything! I've already recommended this place to all my good friends.
Feb 12, 2019
Polite. Courteous Staff. Very knowledgeable of storage services that made my moving in easy and safe. Yes I would recommend Public Storage to anyone in search of a convenient place/space to store your belongings.
Nov 28, 2018
I loved my experience ...nothing better...
I loved my experience ...nothing better than good customer service.
Nov 27, 2018
I didn't have any problems
I didn't have any problems. It was a very quick check in and the access hours are easy to work with.Anything I might have needed during the move was available in the office.
Hartbauer-McBride Memorial Foundation, Inc.
Nov 05, 2018
Great experience, no hassle, clean, and Sid was a great help in all aspects
Sep 18, 2018
The place called and followed up with me fast and I paid and moved in the next day.
May 08, 2018
Expect a good YELP review in the near future!
The front desk person is courteous and professional. I really like the double security method! You can expect a good YELP review from me in the near future!!!
May 08, 2018
I have had a storage unit with you for...
I have had a storage unit with you for 1 1/2 years. Just rented another storage unit from you because I needed it. However I was told I wasn't eligible for any promotional deals even though I was renting it for my disabled mother. I think that is very rude and unacceptable when I've been renting a unit for over a year. I will be moving both of my units into 1 but at a different facility.
Jun 30, 2017
Use of equipment.
Great Prices, Great Location, WONDERFUL EMPLOYEES, the only fault that this company has is that you can only use a dolly during the hours of operation in the office. So, they close at 6 everyday. I came there after work yesterday at 5:00pm with so many boxes and things to be taken to a storage unit on the second level , and for the third time this week there is no one working in the office (this is before the business hours close, they seem to leave and put up a sign that says be back at 6:25 -- thank you, but even if you do come back, it still doesn't help the dolly situation because then the office would be closed regardless) so it has been very difficult moving everything by my self ( I weigh 120 pounds and am a female ).
Jun 14, 2017
Great customer service. Mary Jane assisted with all of my storage needs. She was absolutely wonderful! She explained things thoroughly and was very courteous and professional. I will be refering everyone that i know to use public storage from now on.
Jun 10, 2017
Anthony did a great job checking me in. Nice facility.
May 01, 2017
The people working here were very helpful and made storing my stuff very easy!
Mar 07, 2017
Great customer service, very helpful well explained on all questions i had. Very considerate on what was suitable for me. Rashedi was very helpful to all. Very clean environment prices are reasonable.
Dec 28, 2016
The staff is cordial and accommodating and the facility is well kept and clean. Prices are competitive as well. My storage locker was priced 30 dollars less a month than ez storage for the same size. I would use this location again.
Jul 30, 2016
Sid was the greatest! She went above and beyond my expectations! I'm dealing with a stressful time, and the one thing that has made this so much better, is my experience at the storage at Hampton and Wilson. I am so glad I am using this facility.
Nov 10, 2015
Refreshlingly helpful and professional
They gave us options of unit sizes and locations on the property. Found one near another unit we already have. Personally took us to view the unit. Explained everything very clearly. Most impressive was the follow up call I got a few days later asking if everything was okay and if I needed any help of any kind.
Nov 03, 2015
I moved in very easily and have enough room for my stuff I just dont like that carts are locked up because I was moving in later in the night after the office had closed and i couldnt get a cart which made it difficult to move boxes in other than that everything was fine
Aug 19, 2015
Very nice and fast service.
Everything went perfect. Needed a rental the same day. Was able to look at several storage units available. Was a little surprised when told how much unit was then get there and pay $30 more for fees. I will only be using for this month because EZ Storage is about $40 cheaper a month. Plus if I stay 3 months half off each month.
Apr 15, 2015
professional and speedy service
Bob was professional and knowledgeable.
Nov 17, 2014
Would have been 5 stars except for one thing...
The older lady that works the front desk (I think she's a manager) is never friendly or helpful. I don't know why she isn't easy to deal with, but I've gotten to where I make sure to go when she's not there.