Apr 23, 2021
Excellent efficient experience
The whole process couldnât of been easier. Staff and manager both very helpful. Awesome experience! Using to store a jeep...
Feb 19, 2021
Need 24 hr on site staff person
My unit doesnât work. Itâs jammed. I have to keep calling the office to open and close. Today is Friday 2/19/21, and I have the day off. I want to move my things in the unit but nobody answers the office phone. I left a message and no one has called back, I expect a discount and a new unit.
Dec 18, 2020
I am so far, impressed with the customer service.
I had a trouble opening the main gate, first time I used the storage to move in. It was after hours, and the office was closed. So, I called the 877 number, and they quickly left me in. Then, I had a trouble figuring out the elevator - never even seen anything like that before (you can guess, I am a woman :-) and they quickly connected to an office manager, who called me back and guided me through. Everything was done in a very timely manner.
The only thing I do not like is a monthly $10 self- insurance charge, which I wasn't able to waive and which I believe has to be optional.
Jul 21, 2020
Very helpful, customer oriented service.
Russ was very helpful and kind through out the process. Was upfront about pricing as well as accommodating to my storage situation. Would absolutely recommend this location for storage needs
May 17, 2020
Very clean and safe place
Very, very comfortable location and super friendly Customer service. Thank You!!!
Apr 03, 2020
Just rented this week. Good customer service.
Good service, clean facility.
Mar 23, 2020
Russ was exceptional in helping me solve my storage needs. I truly recommend this storage facility and Russ.
Feb 01, 2020
so nice and easy. No sales pitch. great even on weekends
Jan 17, 2017
Great storage site
Still early. I stored my car outside. I would recommend this place. I'll write another when I get my car back. Great pricing!
Aug 16, 2016
Great people to work with and very helpful
Dec 13, 2015
Very nice and easy to get in and out
Apr 09, 2015
Easy peezy....very clean facility. Easy access. Just had a bit of trouble with the elevator. It was a bit difficult to work.. otherwise great!
Sep 06, 2013
The only problem I've encountered was on a Sunday. My unit is on the 2nd floor. We couldn't get the elevator to work and the carts were missing. We had to carry 25 boxes up the stairs and through the maze to our unit. It would be nice to have an emergency number to call in this instance since you can't control how other renters treat the common areas/supplies.