LONG-TIME USER
Jun 26, 2020
The facility is clean
The facility is clean. It is secure, fencing, locked individual storage areas, helpful employees, using anti-pandemic tools.
Recommended: Yes
Robert Lloyd
Dec 26, 2019
Everything so far has been fantastic
Everything so far has been fantastic. Everyone throughout all levels was fast and friendly. They saved the day as my other storage provider failed to show up to sign the paperwork on the day of the move and Public was the only place in town that was open and ready to help. They turned a disaster in to a great move. Thanks a million.
Recommended: Yes
Richard Baldwin
Sep 11, 2019
Great service and unit
Great service and unit
Recommended: Yes
Jason Chandler
Mar 28, 2019
It's a good place it is close to the...
It's a good place it is close to the highway.
Recommended: Yes
D. Gill
Nov 12, 2018
5 stars!!!!!
5 stars!!!!!
Recommended: Yes
Sarah
Oct 25, 2018
Theresa was extremely nice and helpful!
Theresa was extremely nice and helpful!
Recommended: Yes
Amanda Sims
Apr 19, 2018
Super easy to rent
Super easy to rent - decently affordable - pretty secure - buttons on the keypad to be let in need extra pushing to work (only reason why I gave 4 stars instead of 5)
Recommended: Yes
Diana Paiz
Mar 26, 2018
The customer service at this office was...
The customer service at this office was the best. She went over everything and was very helpful.
Recommended: Yes
Marcus C
Jun 24, 2017
I came in for a box and left with 4 Chelsea has good selling points she really helped me out
Recommended: Yes
Crystal Bailey
Jun 13, 2017
Wasnt expecting to pay administrations ...
Wasnt expecting to pay administrations fee for paper work or to be charged $20 for a lock or mandatory $11 insurance fee. Plus there is always trash or other peoples junk outside of the dumpster.
Recommended: Yes
Lowell Davis
May 20, 2017
Great service. I was running late but Rachael was extremely helpful and appreciative for my business. Once there I was in and out in 20 minutes. Rachael explained everything on the agreement with true professionalism. I nicked PS a star because I would have liked my space to be under $100/ month. Thanks again for your service!
Recommended: Yes
Jenae J Gordon
May 03, 2017
Nice place! Anthony was very professional and helpful getting us checked in.
Recommended: Yes
Krystal Strobl
Apr 11, 2017
Your onsite manager Ashley at your ...
Your onsite manager Ashley at your Springfield Ohio was not only professional but very friendly, helpful n honest. I will definitely rent through yall again.
Recommended: Yes
Brandy Blankenship
Mar 29, 2017
Came in to do a price check on a 10x30 although there weren't any I had a great experience. Customer service was A+! Anthony was a great help. I will be coming back to rent from Public Storage!
Recommended: Yes
renter2016
Apr 05, 2016
Super great but double the price of online
The woman who checked me in was lovely but online it said 24.99 to rent and I ended up paying $57 after taxes, fees, insurance, and the lock they make you buy. It didn't seem like I had an option to provide my own lock either.
Recommended: Yes
Nancy L Holt
Jun 17, 2015
Great service
Very helpful and considerate
Recommended: Yes
Margaret A Allender
Mar 20, 2014
I was very satifieid with the service
I was having problems getting into the gate for the first time and Stacy came out of the office mind u it was very cold out and the wind was blowing just a bad day and she helped me get in I will surely recommend public storage to my friends Thanks Margaret Allender
Recommended: Yes
