Feb 29, 2020
Unclear of terms and policies from what I was initially told.
Was told various fees for storage. What does $1 cover for first time rentals? The fees continue to change. Difficult to get in touch with salespeople at front dest. Very disappointed,
Sharon Rivers Rivers
Jan 10, 2020
Love the unit.....but some kind of...
Love the unit.....but some kind of lighting inside the unit would be awesome! If you dont have a flashlight or something it is very dark in there.
Jun 08, 2019
Very good service the only thing is why...
Very good service the only thing is why you gays push people to paid a insurances?
Mar 06, 2019
It was great staff very friendly and ...
It was great staff very friendly and helpful have no complaints .the ad was 100% true on what they offer
Dec 13, 2018
Amazing customer service
The new girl that help use that day....was amazing she read and reviews everything for use...of course I was nervous about everything but it was the best choice, I due like that the facility offers insurance it's perfect.....
Dec 11, 2018
Had a great phone experience which then...
Had a great phone experience which then led into great service
Nov 12, 2018
We had a great experience with Kay your...
We had a great experience with Kay your manager in Springfield. Smart, efficient, overall outstanding interaction.
Oct 10, 2018
Staff is amazing and very helpful .
Staff is amazing and very helpful .. plus very clean please and seems to be very safe
Aug 24, 2018
My overall experience was very good
My overall experience was very good. Just wish they had more security cameras.
Jul 20, 2018
Manager is great
Manager is great, unit is fine. My problem is that the walkway is very slanted and it's nearly impossible to roll the carts down it without stuff falling off.
Sep 07, 2017
I'm so happy with this place Joe and Ivelisse help me so much they are very helpful I recommend Public Storage
Aug 03, 2017
I have enjoyed the experience of renting at your location, thank you very much.
Jul 21, 2017
I got a pretty good experience..great service and very professional...I have recommended another friend too..
Jun 03, 2017
I received excellent service from Ivelisse.
She was very professional and courteous.
I highly recommend this vendor due to the great price point and professional service.
Mar 31, 2017
The service was great.. The lady who was helped me was awesome and very kind.. I think her name was Ivelisse. I recommend public storage to anyone
Jan 10, 2017
Everyone was just great.
Nov 25, 2015
Convenient and Super Tidy
Property well maintained. The process was super quick & easy. Would recommend to friends & Fam.
Sep 25, 2015
Good customer service!
The gentlemen were extremely helpful and nice. Our unit was nice and clean and easy to move our things into. Location is a bit tricky to get out of, depending on which way you're turning. A very nice and secure place to store your personal belongings.
Feb 22, 2015
do the storage doors over
They guys collin n joe where really nice but not sure if ill ever use you people again my stuff got damage....
Jan 15, 2015
Even on a cold New England day the staff was curtious and professional. Made a difficult time like relocating a little bit easier... Thank you