Shreeya D
Jul 25, 2020
I feel safe leaving all my personal things in the storage.
It was a quick and easy process to reserve the storage unit and the management was super nice! The unit was easy to find and clean upon arrival. I feel incredibly safe leaving my personal items there.
Recommended: Yes
SONJA ARIANA
Jun 21, 2020
Great storage facility
Great customer service, super awesome pricing, & a super clean facility. Being 24 hours for the price, just canât be beat.
Recommended: Yes
SONJA ARRANA
Jun 12, 2020
Great Experience!
Great customer service from the second we walked in! Took us to check out a unit and wasnât pushy at all when we were hesitant (had to do with location relation to our home) and was helpful while filling out the paperwork. The units are nice and clean and honestly worth more than what weâre paying!
Recommended: Yes
Thomas Shada
Feb 21, 2020
paperwork ready to go when i got there. friendly service
clean and great space for the money. good friendly service
Recommended: Yes
Lisa
Feb 02, 2020
Great Choice
I really appreciate the fast and friendly service I received from the manager, Dean.
Recommended: Yes
Marcus Aynes
Jan 04, 2020
had good reviews and the units are very nice and clean.
Very good space for the price.
Recommended: Yes
Tony Warren Trame
Nov 24, 2019
Excellent service.
Dean has always been helpful with any questions i have had.He has been kind,prossional and always friendly.
Recommended: Yes
Amber L Cheney
Nov 18, 2019
Nice staff
Staff is really nice! I would recommend this facility
Recommended: Yes
Spencer Smith
Aug 09, 2019
Excellent customer service
The manager is very helpful and goes above and beyond helping his customers.
Recommended: Yes
Joseph Clifton
Jul 22, 2019
1st month issues witth billing
I started at this facility on the 29th of June and within two week the billing system sent late fees over to me for not having paid my August bill! I was told that access will be denied and fees assessed unless I set up auto billing. Contacted the facility and their response is "ignore the notification of the fees." Major concerns that if I set up auto-pay, I'll be over-billed and charged fees regularly.
Apparently this is a facility wide issue with billing, but no follow-up to the customers?
There is still no resolution on this, or follow-up from the company.
Recommended: No
Kelly
Jul 15, 2019
quick and easy to take care of the paperwork
Friendly staff and easy to work with. This was my first time using a storage facility. They made things quick and easy. Definitely will be recommending them to others!
Recommended: Yes
Matt Morlan
Jun 03, 2019
Great Storage Facility
I have been storing my property with Superior Storage (formerly A-1) for the last 6-7 years.I chose A-1 initially quite simply for the location. Being just a quarter mile from my home made it quite convenient. The units are nice and clean and the hours are very accommodating. I had been utilizing two of their units for my growing storage needs. I have seen a few property managers come and go. For reasons that were quite obvious to me. I was considering relocating my storage just prior to Dennis arriving( Current Property MGR) He convinced me to stay, and I'm glad I did. He has offered great customer service. He has stayed after hours on more than one occasion to assist me, and has made dozens of courtesy calls to let me know payment was due within a couple days. For a Contractor who works out of town quite frequently this was monumental. It helped me to keep my payments timely and Im quite certain it was above and beyond his job description. He's always been polite and professional and very friendly and is always on site during hours of operation. Recent price increases have unfortunately prompted me to relocate my storage, but upon my departing would like to thank Dennis for his overall kindness and for always working with me!
Recommended: Yes
Hunter
May 05, 2019
Amazing!
Great atmosphere! And wonderful people.
Recommended: Yes
