Mar 09, 2021
Walls of unit are rotenning
I guess for the price the units wouldn't be so bad if the walls didn't feel that weak n rotenning. Plus, 2 big downs: The receptionist doesnt have good customer skills. I was trying the whole time to explain some things and she kept interrupting. Two, making the reservation was a mess! They reserved 2 units w different prices, didnt have my name, nor my email or ph num!
Jan 24, 2021
Informative Helpful and Courteous
Jun 23, 2020
Quick and easy to get paperwork done and ready to move in
Mar 27, 2020
Customer service is great
Happy with storage is located near my home
Jan 29, 2020
friendly staff, safe and clean units
The price on my unit keeps raising otherwise pretty fair.
Dec 18, 2019
Staff was very informative and provided excellent customer service!
My first impression is very good due to the friendly and helpful customer service that day. Thank you!
Oct 14, 2019
Overall great deals
Price is good, units are very clean and easily accessible, sign up process was quick- Maybe 15 minutes tops, front desk woman was very sweet and helpful, helped me through the sign up process and gave me honest advice of what unit i would need and didn't try to pointlessly upsell me. The only complaint i have is that it's a bit farther away from my place than i would have liked it to be but that's not their fault ð price makes it worth the trip
Sep 26, 2018
Great overall service
Rated this on high base on great price super great customer service (you go Jae).
Jul 24, 2018
Friendly, easy to move in. I got same-day service.
The girl behind the counter was really sweet and helpful. She set me up immediately. She was even nice enough to help a customer who arrived a few minutes before closing. Glad this location was available.
Jul 04, 2018
The best Service !!!
Monica was amazing!!!! Never felt more comfortable and right at place. Super easy walked me through it all. I would never go somewhere else but stick to this location and SPECIALLY WITH MONICA ! Ask for her you will never regret it :)
Jun 14, 2018
Perfect spot !!! Clean and neat
Nov 11, 2017
First time customer
The on-site Manager was the best.
May 22, 2017
good work and pleasant service
Bill and Lisa Corsello
Oct 15, 2016
front office very helpful in answereing all questions that we had.
I would recommend this facility to anyone that thought they needed storage. Lee was very helpful and friendly. Made our moving very easy. Thank you
Sep 15, 2016
good service and support, thanks
Jul 31, 2016
Very accommodating and friendly
spacious units, friendly staff, 10 outta 10.
May 31, 2016
Its clean everyone there is nice I love it there the staff makes you feel like your welcome there I will tell my friend's and family to come here
Apr 29, 2016
The spaces are not the size as advertised.
A 5x10 is really a 4.5x9, a 7x10 is really a 6.25x9. The walls are very thin and flimsy, anyone could bust into one of these units. They should be more honest about what they are offering and pro-rate your space when it isn't the correct dimensions.
Apr 28, 2016
Mar 02, 2016
What a nice refreshing change to be treated so nicely and with respect.overall a great expierince
Feb 18, 2016
Friendly atmosphere and easy access.
So far , good! Keep it up!
Feb 18, 2016
Great customer service. Easy and quick process signing up
Feb 03, 2016
Great customer service
We got in and out without a long wait.
Jan 07, 2016
Monica was working and what a smile you get when you walk in. She know what she is doing and had us out the door in 8 min.This place is very clean and first months rent is FREE. This is the best place in San Diego for storage.
Jan 02, 2016
Great priced storage facility.
Dec 10, 2015
Outstanding overall and very professional customer service.
Sep 28, 2015
Fast and Easy!
We needed a small storage unit rather quickly and CubeSmart Self Storage (0286) came through for us. We especially like that the Units are accessible till 10pm, that made a huge issue for us quite simple. The price & location were perfect and the facility was very very clean, compared to some of the other places we looked at earlier in the week. We really appreciate the staff and how easy they made it for us. Thank you so much and we look forward to doing business with you in the future.
Aug 23, 2015
Aug 19, 2015
The manager went out of his way to help me when I arrived at his lunch time.
Jul 29, 2015
very secure, nice people vey professional a bit pricey.
Over all is alright I would recommend to my family and friends. Price wise is a bit expensive, like the promotions at the beginning when I first got here. People working here are very professional and courteous.
Jul 21, 2015
Helpful and courteous staff
Very fast and friendly service,they made it very easy.
May 02, 2015
Quick and easy, for a great value
Mar 14, 2015
Customer service was Great ..
Customer service was great .. She was great and friendly! Storage unit is easy to access . I recomended someone who also rented a storage unit there!
Feb 23, 2015
Customer service was very personable, and helpful. Gave me a great deal on my first month that I didn't een know about. Love that they stay open later than most storage facilities!
Feb 05, 2015
Overall experience was great, staff was friendly and helpful. I will recommend this to friends and family.
Jan 14, 2015
Very quick and reliable. The customer service was amazing, very friendly and both reps made me feel comfortable about storing my stuff inside their storage units. I'd definitely recommend to others to use if ever in need of a storage unit.
Dec 05, 2014
Fast and convenience. Glad I could move in on a Sunday. Lee, the manager was very nice and helpful. My experience was very nice. Thank you
Oct 20, 2014
Good Storage Facility
Very helpful and courteous customer service. Good deal for the size of the storage room in comparison to what other storage facilities were charging. And trust me I did a great share of research to find a good priced storage place and landed here!
Aug 20, 2014
Jul 22, 2014
Jul 20, 2014
It was ok person very helpful and friendly that took care of me.
Jun 30, 2014
Great experience so far!
Jan 07, 2014
Manager very nice, was easy to move in.
Dec 18, 2013
Super friendly staff. Hardworking and helpful throughout the process of moving in.
Great experience. The storage was all ground level. No elevators or steps to negotiate. The biggest thing that stands out is the beautiful customer service I received. Outstanding!!
Dec 04, 2013
Helpful and friendly service. The unit was dirty.
Nov 27, 2013
Moving In was a breeze but a few minor issues to consider
The paperwork was easy, customer service was good, and the facility was clean and sufficient. First issue I noticed was multiple cameras were down for the security. Another issue for me is it is hard to get into my storage unit because of the units door. To open my door there is a hinge (where my bolt goes through to lock the door). Even a nob drilled into the door would make me happier. I almost hurt my fingers a couple times trying to open my door. So far though I have been here for over 10 days and it is sufficient enough for me in the short term.
Oct 02, 2013
The facility was neat and clean. The employees were courteous and helpful. I would recommend this facility to anyone.
Sep 24, 2013
Jul 25, 2013
I just needed a little space to alleviate crowding in my house. The space was roomy especially in terms of floor space, and priced very reasonably.
Jul 23, 2013
Facility great - Management needs work
Basically a good experience. Online service was great. The day I went to do paperwork, the young lady in the office was very nice and helpful. I was a little surprised by the insurance charge as itâs not listed on the web site, I went ahead with the rental as itâs still a good price. We went an looked at the space and I told her I didnât think everything would fit but could we go ahead and get it and then change if need be. Answer was yes.
No on to move in day, we get there and sure enough to small, the nice young lady was gone and in her place was a smarty pants young man. He made sure that we knew we were inconvenient for him and cutting into his lunch. Also did his best to make sure I felt like an idiot because I got a space to small.
I would recommend the facility to friends, but tell them if this young man is there come back on another day.
Jun 21, 2013
Jun 11, 2013
Nice facility. Hope to have a good experience. So far I am very pleased. EASY TO FIND.. NOT TO BUSY.
Feb 09, 2013