May 17, 2021
I was charged more than quoted but worth the cost.
Spacious storage and very clean. Great customer service. More room than I needed.
Mar 13, 2021
Left feeling my belongings were safe n sound n worth every peeny.
All in all probably the best place I have rented from and will constantly rent from for further notice. Helpful friendly and down to earth and as genuine n real as they come I believe. Facility feels secure n helps me feel secure in knowing my belongings are safe n sound.
Mar 03, 2021
Very friendly and informative
The lady I talked to was extremely nice and very helpful when trying to figure out what size unit would work best for me.
Jul 24, 2020
An Easy Solution to Complicated Situation !
It's been a rough 4-5 months for everyone,and I found myself in situation which has prevented me from returning to my primary residence in BC due to border closure! So,after couch surfing 4 1/2 months out in VT with family, I finally returned to Spokane to sell my small place here and will be moving to my daughter's place in the hopefully near future.
I needed a storage place quickly for some furniture & I'm TRYING to keep things simple for now.
I found this place on line and the rest just fell into place. Reservation was easy. I called and then drove out there for the paperwork. Christa was the employee who took care of me and she not only make the process easy but she was just truly delightful to work with ! The unit I rented is clean and had no musty odors and the whole site seems very safe and clean. Thank you for making at least one thing in this crazy situation at a difficult time, a "breeze" for me.
I would definitely recommend your facility!
Jul 24, 2020
Great and friendly staff.
I would recommend this company to anyone. My experience was great and I reserved a unit on the same day and was moved in two hours later. Very nice office. Plus you can send mail and packages to the office for free.
Jul 07, 2020
No hassles, low prices, clean, with friendly receptionist
Clean, secure, no hassles, nice workers
Jun 23, 2020
Clean, easy access.
I have rented space with this location periodically in the last 10+ years. Management is always been extremely helpful and knowledgeable! The units are easily accessible and the interior hallways and exterior driveways are very clean and wide enough to ensure easy maneuvering of items in and out of the units.
Jun 08, 2020
I have used this facility several times thru the years.
Very good office work. Easy access.
Apr 04, 2020
Even with this pandemic going on it was a hassel free process to get a unit. I might get one to park my rides or rv in addition.
Mar 22, 2020
Bigger than expected
The set up seems very secure, clean and welcoming. Friendly staff. Easy access. No complaints.
Mar 06, 2019
Love this place!
Super friendly and knowledgeable staff. Excellent prices and I shopped around first but found this place to be the best value!!!
Dec 05, 2018
The person checking me in was very helpful and super nice. Thanks Jody!
Nov 11, 2017
Great customer service great place
May 29, 2017
They were fast and courteous
They were fast and courteous, during moving day I had to get the next size up so my load of stuff brought in by others had to wait while I arranged my unit. The staff was very helpful and we got it done fast so we could get our stuff put away.
Apr 26, 2017
great location, excellent price, clean. good customer service
needed storage the same day, excellent
Apr 17, 2017
They helped me pick the right size of unit and were helpful when I came by to move. The location is easy access and the unit was clean.
Oct 01, 2016
The staff was amazing. The facility was clean and offered so many amenities. They were extremely accommodating. We are brand new to the area and the staff was so helpful. They took the time to talk with us and answer our questions about the area that had nothing to do with our storage. Compared to California... ABC Mini Storage makes everything look horrible.
Sep 14, 2016
Great location with secure grounds.
I was promptly phoned regarding my request. Location easy to find once I got the right driveway. Helpful and efficient check in.
Sep 10, 2016
Not bad but not great.
Great price but the unit I had was extremely difficult to access with a large truck. The roads are terrible - hills and bumps and valleys. A few of the access roads are insanely nartow. It's not a bad place if you need something fast but otherwise, I'd try to find something else.
Jul 28, 2016
Quick and Easy
I recenty upgrades to a large storage unit. Sherry helped me get my unit in order made the transition and paperwork quick and easy.
Apr 20, 2016
Dec 14, 2015
When i got to the unit it had a lock on it--had to move belongings to another open unit
Sep 26, 2015
My experience was alright. The women at the front desk knew her stuff and got things done quickly.
I have to say that the only thing I had an issue with was the front desk clerk's bedside manner. She does her job well, but made me feel like I was an idiot several times during my short interaction with her. Once when I couldn't find the locks on the wall. She pointed to the wall from her chair and shortly said "Locks". Then forgot to give me the code to the gate to get in. Little things, but enough to leave an impression. She does her job well, she is fast, and knows her stuff. Just a little crass, and short with her language to customers. The facility itself is nice, well secured and not too far away from where I'm living now. Overall an okay experience.: )
Sep 23, 2015
free truck a plus, locatiion convenient, excellent email communication
Sep 09, 2015
Great place. Very friendly & easy!
Sep 02, 2015
Fast and easy.
I was really happy with how quickly and easily I got to get my storage unit.
Aug 12, 2015
Aug 02, 2015
Couldn't be happier with ABC Mini Storage
Everyone was extremely helpful and friendly. I have rented many storage units and ABC storage has been by far the best.
Aug 01, 2015
Great Experience. Everyone was very friendly and professional. I have already recommended ABC Mini Storage to a few of my friends!!
Jul 28, 2015
Great Location and Great Service!
ABC Storage is a great location to store your stuff. Customer service is great and the prices could not be beat!
Jul 13, 2015
It was easy to get set up and seemed good
Jun 11, 2015
Best in town
I had an immediate need for a unit got online reserved my unit. Found out it was to small. They hAppily upsized my unit in no time. Very friendly and very funny people. Wouldn't store my stuff anywhere else.
Jun 05, 2015
Mar 28, 2015
Fantastic. Great customer service.
So far the experience has been great.
Mar 10, 2015
We have had a satisfactory experience so far. :)
Feb 07, 2015
Quick, easy, painless, no hassle. Great customer service! Even upgraded with no problem when i chose wrong size.
They were prompt in helping me on very short notice. They didn't rush me with paperwork. Wasn't too expensive, even when I needed larger storage than I thought. They also offered me a moving truck to help out. 5 stars and ðð. Thanks guys! Real life saver
Feb 05, 2015
Nov 26, 2014
Storing my pickup truck for a few months
Price is fair. Don't know where you found Joe that works the entry desk where you sign up, but you got a good one when you got him. Friendly, knowledgeable and a Navy Veteran. What more could one ask for?
A Satisfied Customer
Sep 24, 2014
Secure, clean and the people could not be nicer!
Super friendly people, answered my several calls promptly so I was able to get all my questions answered and arrange a storage unit on moving day. This place is huge, has units of every size and type. They found me an outside unit to facilitate unloading after a long day's drive. Could not have been nicer. Highly recommend this very secure mini-storage!
Aug 18, 2014
Over all experience was great
Jul 14, 2014
Everything went quickly and well. The unit size was just ok! I was abroad and a friend helped me to do the moving and storing in Spokane. She said the ABC Mini Storage service was perfect ! Thank you for all your help!
Jul 01, 2014
Jun 04, 2014
Not a bad value, but price noted on Sparefoot was not the priced charged when I arrived.
I was looking for a simply space (Outside, uncovered, long) to store my Expedition and trailer that I use for hauling my classic cars. On Sparefoot it was listed at $55.00 a month which seemed to be a very reasonable price for something that was basically a parking space. When I arrived I was told that the price was $65.00.
Other than that little issue the I think everything has been just fine so far. Joe, the man that helped us, was very nice. Made the transaction quick and easy and even outlined other options for us in the future in case we wanted to later move to a covered parking area.
Facility seems secure and clean. Very tight entrance though. Basically just one lane for about 500 feet so you have to be aware of anyone else coming or going as you would need to stay back from the gate due to no room to pass inside that 500 feet driveway.
Jan 02, 2014
Dec 31, 2013
Dec 07, 2013
Great, fast and accommodating.
Had to move a trailer at a moments notice and had found their site online. Reserved my spot on the site and came in and was helped in an efficient, organized and friendly manner. Will definitely recommend to others!
Aug 03, 2013
facility clean, customer service nice
Dec 13, 2012
Sherry the Manager was simply outstanding! Full of energy and very honst! Love the security and the big screens in the office for all the cameras. Anyone looking for storage should absoutly use ABC West!
Dec 11, 2012
Excellent Customer Service! Thanks Joe!
Joe was an absolute delight to work with, he went the extra mile to help me with my new storage unit. I looked at multiple storage units in the Spokane area and ABC West had the best reviews and provided the best customer service with the best price.
Nov 07, 2012
Joe is a pleasure to work with. I've never rented a storage unit before and he made me feel comfortable, giving me all the info I needed to have a successful experience.
Feb 13, 2012
total surprise on the pricing and efficiancy, these people are awesome!
Very professional, clean, organized! They know the business well and found me the best possible price for what I needed. I was, and still am pleased :)
Feb 06, 2012
Used sparefoot to obtain lists of storage facilities so I could compare and I reserved through sparefoot a unit with ABC mini storage West. I called them and they were very helpful over the phone. The whole experience was easy as 1-2-3 and the people extremely helpful and pleasant.
Sep 27, 2011
The BEST customer service!
The site was very clean, the office staff was outstanding! Very secure. I will absoutly refer people to ABC Storage.