Carol Coren
Mar 31, 2024
have problems with wi fi access and the keypad which needed to be repaired.
wifi access is intermittent. Have to buy their lock which is not clear from website ad
Recommended: Yes
Tom C
Mar 02, 2024
Friendly service; good security, clean property
Smooth transition - friendly machines and people. Clean facility.
Recommended: Yes
Rick Salmon
Jan 25, 2024
Great service
The location is good. The parking spot is good and the customer service was very good
Recommended: Yes
Dude
Dec 11, 2023
Easy to do
Made reservation over the phone. Showed up and used kiosk to pay and get my combo and keys. Easy to do.
Recommended: Yes
Alison
Mar 24, 2021
Easy Peasy
This is the first time I’ve used this facility. We needed a unit fast and this place came through. I was able to order it all online, arrive and do all I needed to without the nit and gritty of speaking to someone directly to fill out continuous amounts of paperwork.
Recommended: Yes
卡浩牡
May 12, 2020
Ciara and staff wonderful customer service
keep up the good work and stay healthy
Recommended: Yes
Garnett Brown
Mar 07, 2020
Excellent service
Excellent service, great price for 10x30
Recommended: Yes
Heather L.
Sep 16, 2019
Wouldn't rent from anywhere else!!
Second time renting from this facility. Staff is always helpful and professional. Prices are very reasonable and the location is very convenient.
Recommended: Yes
Jason Moey
Jul 23, 2019
Alexus was wonderful in handling my...
Alexus was wonderful in handling my first experience with you guys. She went above and beyond all my expectations. She made sure she explained how the process worked, billing, what to expect after my first month. She even walked me to my unit in a heat wave to make sure I was satisfied with the space. She definitely deserves recognition for customer service. I will be referring business to your Southampton location because of her.
Recommended: Yes
Karen Davidson
May 28, 2019
Wonderful
Wonderful everyone very helpful and friendly.
Recommended: Yes
Paul Mulherin
May 28, 2019
Very easy and friendly to set up
Very easy and friendly to set up Just what we needed at a great price
Recommended: Yes
Vladislav R
Apr 16, 2019
Vladislav R
Thanks for helping!
Recommended: Yes
Peter Herschel
Dec 08, 2018
Your manager at the Southampton...
Your manager at the Southampton location couldn't have been my helpful in assisting me. The only problem I have is the location of the new gate keypad. You now have to exit your car to punch in the gate code. It's not user friendly.
Recommended: Yes
Linda Hager
Nov 27, 2018
Amanda made renting my unit seamless
Amanda made renting my unit seamless! She was extremely knowledgeable and helpful, when it came to finding the right size unit. Unit was clean and ready for move in!
Recommended: Yes
Michael Marshall
Sep 04, 2017
No frills storage space that raises there rent when they feel like it, i was with them for less than 6 months befire they raised my rent. Cant wait to see what the next increase looks like.
Recommended: Yes
kelly polk
Aug 25, 2017
Amanda was pleasant extremely helpful.... it was a smooth and easy transaction and she had a great personality
Recommended: Yes
John C
Aug 19, 2017
I have been a customer of Public Storage for a few years. Amanda and her colleagues have gone out of their way to help me when necessary. I highly recommend!
Recommended: Yes
Joan M
Jun 05, 2017
I have been with Public Storage for quite awhile now, though I didn't plan to be - trouble with getting a truck/people to clear out unit - don't get though why a 5 X5 is less than half of a 5x10 which was increased this past month, so far in about a year and a half rate went up $20 plus. And though they did their best during the winter storm, it wasn't really cleared out right away, or thoroughly (the snow). But the office staff is quite good!
Recommended: Yes
John R Browne
Nov 08, 2016
Public Storage Southampton Pa
Nicole (manger) explained everything to my satafaction , and answered all of my questions. She showed me the unit I would be renting even I showed up a day or so early. Very polite and respectful ( I'm a veteran ,and use a cane to walk any distance)
Recommended: Yes
Harold Bauman
Aug 16, 2016
Chelsea
,Chelsea was great great customer service the unit was clean thank you
Recommended: Yes
Lynn
Apr 10, 2016
Very happy
Ladies were very friendly and helpful. Storage area clean. No problems or concerns. Highly reccomend!
Recommended: Yes
Joseph J Coco
Feb 09, 2016
Waiting on light bulbs.
Staff is friendly and helpful, but for over a week I haven't had light in my storage unit. Was told they are waiting on light bulbs.
Recommended: Yes
Joy
Oct 28, 2015
decent storage
The staff was friendly and knowledgeable. The price was reasonable. The gate locks at 9 pm, which seems inconvenient when it is under surveillance and has a code to access. I have used other storage that was 24/7. They made me buy a specific lock which seems wasteful because I will never be able to use it again.
Recommended: Yes
Jessica Dillard
Jun 03, 2015
My Experience at Public Storage
I was finished my first year of college and I looked online to find inexpensive storage units to hold my stuff I didn't want to take home. While looking online I found the cheapest rate was Public Storage in the Bryn Athyn area. After my first experience, I was impressed by the customer service by the staff. They walked me through the process from start to finish and never tried to pressure me into buying a specific unit.
Recommended: Yes
Robert Coates
Nov 16, 2014
Consistent excellence of customer service
This is a very well run establishment with an agent who conveys the impression that the customer is important and valued. Everything worked well and went smoothly.
Recommended: Yes
