Public Storage - Shoreline - 19237 Aurora Ave N

Superb customer service

Access hours are up to 9pm! And they allow self online check in for some units Staff is super kind and friendly. Very helpful

Recommended: Yes

Dirty and rude

I got a 5x5 unit for 72 dollars which at the time i thought was good. Every month the price would increase. I was paying 95 dollara a month by the time i moved out. I thought that as long as i was in the gate by 9pm i was okay. I got locked inside unable to open the gate until they finally answered the phone at 11pm and finally let me out. The lights are motion detected but are really crappy. I have to walk halfway down the pitch black hallway before the first light comes on. Very creepy. I always felt like someone was standing right next to me when i was in there alone. Plus it was old feeling and dirty. You can have as many spiders is you can handle too.

Recommended: No

Disastrous move-in

It's a decent unit, clean. It was a disaster moving in. No person in the office on the day I was supposed to move in. Ended up driving several miles to another public storage to get an access key that didn't work until the manager at my complex came back the next day and fixed it, so I lost the first day and the helper I hired.. Promised a ground floor unit; it's on the fifth floor. Big hassle and money list. Not a great beginning.

Recommended: No

Great check in experience

Helpful checkin staff and nice clean new facility

Recommended: Yes

Great experience

Excellent customer service and clean facility

Recommended: Yes

Good

The presentation is very detailed and clear.

Recommended: Yes

Good storage at an affordable rate!

Great spot and clean. Like how east it is to unload stuff. Parking lot is a little small but really the only complaint. Thanks!

Recommended: Yes

Brand new, clean, and easy set up.

Brand new, clean, and easy to set up

Recommended: Yes

Great place

AAAAA+++++ will recommend to my friends and family.

Recommended: Yes

Everything went well

Excellent - we had no problems!

Recommended: Yes

Amazing service and person!

The person helped me figure out the right size to store my items. They were also very kind, sweet, and funny. 10/10 would recommend to others!

Recommended: Yes

This is best place ever

I find all the facilities which I need from this place...very easy to deal with excellent service...very clean and easy to put all stuff inside..I will always recommend everyone for their storage needs the place

Recommended: Yes

Nice and Clean

honestly after looking at the unit, it looked like a 1 bedroom apartment would not fit perfectly but we made it work luckily. We got a 10x5 unit and for sure if we had a sofa and dining table, it would not fit. So the description on the website is a little bit deceiving in our opinion, but at least the place was clean and the manager on site was very helpful and friendly and hooked us up with a fair price. still would recommend but make sure you are aware of the dimensions and have a look physically before making the decision.

Recommended: Yes

Super easy

Easy, close and clean. Great customer service

Recommended: Yes

Very new and clean facility in a decent location

Facility only a few months old. Looks clean and secure. Customer service agent was very helpful and friendly.

Recommended: Yes

Small parking lot, otherwise excellent. Requires elevator for most units.

Clean, perhaps not as convenient as a larger facility with drive up access to units.

Recommended: Yes

Very friendly and helpful!

Jacob was incredibly helpful with our move in! The price is reasonable and the facilities are very clean.

Recommended: Yes

great customer service

Jacob was so patient! He helped us every step of the contract and move-in process. Much appreciated. Thanks!

Recommended: Yes