Jun 09, 2020
Overall a good place
Overall a good place. My facility was just difficult to maneuver my 16' box truck and the shoddy blacktop was hard to use a dolly.
Jun 05, 2020
Quick and easy!
I did not know that I had to have insurance!
Mar 27, 2020
All was great from the original call...
All was great from the original call operator, quick call back and friendly helpful person on site,
Dec 28, 2019
I do not like that the facility closes so early.
The manager was friendly and helpful, but the facility itself only had one way in and out which made it very hard to get in and out with a trailer. Plus it closed at 9 PM, far to early for my needs.
Oct 25, 2019
It was ok... but was a little deceitful.
nice clean facility, I got the unit I wanted, got a great online promotion. I called to talk with someone before reserving the unit and going in to pay for it. I specifically asked on the phone what was the total price and if there were ANY other fees. I was told there were no other fees, just the $1 first month, and the $24 admin fee. I knew I would have to purchase a lock from what I read online, but was told there were no additional fees. When I arrived to pay for the unit, I was charged a mandatory monthly $15 insurance fee.
I needed the unit, and like I said, I got a good rate for it, but really felt like a bate and switch. The lady at the location was very nice and apologetic, but still, whoever I spoke to on the phone straight lied and missinformed me.
Sep 17, 2019
When I arrived at the place, Katy was very friendly, taking a few seconds to welcome me despite being busy. Those little details make a difference in good service. Thanks Katy and always keep that good attitude
Jan 25, 2019
The people who helped me were nice...
The people who helped me were nice however I have a couple of things I must say , The unit has two lights none of them are working and when asked about it I was told " no electricity connected to the unit" , the second thing is there was about 4 feet wide and about 2 inches deep of a mixture of water and ice in the front of the unit making the moving extremely difficult Mohamad almohimed 913-710-7760 Unit D 17 Thank you
Jun 27, 2018
Easy to rent here
Ashley did a great job finding me the unit I wanted. Fair price and easily done.
Jun 07, 2017
Great location, Taunya the manager is super friendly and got me into my unit very fast. The property is always clean.
May 07, 2017
Staff is great, units are spacious and clean, however roads are a bit narrow so you can't navigate a uhaul past the first row upon entry unless its small.
May 03, 2017
Great experience! Glad all other reviews and came here! All my questions were answered and Tonya had best customer service ! Gate hours are from 6am to 9pm which is great . Property super clean will recommend if need storage to come here
May 02, 2017
I was contacted right away to setup an appointment, everything was clearly explained to me while I was there. The person who was there was friendly and courteous. I would definitely use Public Storage in Shawnee KS again.
Apr 30, 2017
Gated Storage and great experience so far. Be sure to read the fine print and compare contract options before signing. Four stars simply because gates lock at 8 p.m.
Apr 28, 2017
Taunya was amazing, help with every question I has and was able to get me in the right unit with the right merchandise to follow. Thank you! Definitely recommend.
Apr 04, 2017
Fairly smooth process
Fairly smooth process! Staff seem helpful and knowledgeable.
Apr 19, 2016
Easy sign up. Clean. Nice personnel. Would recommend.
Apr 29, 2015
I was looking for a space fro my trailer. Since it was a small space to park a trailer in, the manager offered to let me try to park it before I singed the rental agreement. upon seeing the space I was confident I could fit the trailer so opted to not try it first. Non the less, I appreciated the no hassel opportunity
Jun 04, 2014
Nice company, great rates!
My only issue with PS was their onsite manager was not available often. We played phone tag for a week... when I went to close account, no one was there again. Patience needed.