Jan 17, 2023
I'm very impressed with the technology, security and customer service
I finished my paperwork online before going to the office. The customer service person (Victor) was very accommodating with explanatory directions regarding how the system works. The technology that produces the security is outstanding, and I'm assured that my belongings are safe and secure.
Nov 11, 2022
The reservation gave us extra time to get in to see the unit, and we were offered the same price discount advertised on Sparefoot. Ken was very helpful.
Nov 04, 2022
Code didnât work
The code that was given to me did not work when I was there standing by the machine with all my stuff in the truck. I called the office but no one responded. Having said that, I like the facility, looks safe.
Aug 01, 2022
Good self storage with friendly staff
Convenient location. Friendly staff. Newish facility. Seems secure with code required to enter/exit + you're only allowed on your floor with the code in the elevator.
My only complaint: it's not open 24/7.
Jun 25, 2022
Storage looked safe and sound
Points I liked:
1. Storage looked safe
3. Good customer service executive
4. Good locker
May 05, 2022
Simple and painless process!
Sep 08, 2021
Fast & efficient check/in
Friendly courteous and timely service it was an easy process in an out very clean facility I like the fact that they have covered area inside to unload from vehicle to carts. My only suggestion that not so many of the carts be locked up in the daytime
Aug 05, 2021
Thank you for helping me out!!
Excellent custom service. Very helpful!!
Jul 05, 2021
Efficient, clean self-storage
Overall this is an ideal self storage facility. Checking into the unit was easy. The staff was helpful and set me up with an easy to remember code to access the building and elevator up to my unit. There are plenty of large dollies available to load your items into the unit. The facility is immaculately clean and pleasant to be in. I would definitely recommend using Simply Self Storage!
May 24, 2021
You guys rock it's clean friendly.
May 18, 2021
Professional and friendly staffs.
May 17, 2021
Customer service was excellent
Facility is the best I've seen yet very pleased customer service++ as well
Apr 30, 2021
Friendly, knowledgeable, professional and very clean facility.
Simply straight business all the way around, the employee who had helped me, actually cut her break time short to finish up with my contract. I totally didn't expect, but it was awesome and I appreciated that.
Mar 18, 2021
Very easy, friendly staff
This is by far the most affordable storage facility in the area. The move in was simple and staff very friendly.
Mar 16, 2021
Amazing security, great customer services.
This storage unit had amazing customer service, quick and easy sign up and sign in, clean space, the easiest move Iâve ever done.
Mar 10, 2021
Great service, great price. I had a good customer rep and was really easy to check in and move everything.
Feb 13, 2021
Itâs was easy to get started and done
I highly recommend this place and itâs staff for all your storage needs .
Nov 30, 2020
Great place, secure, easy check in.
Iâll let you know after Iâm done. So far, so good.
Jun 23, 2020
Clean facility, friendly service
I met with Danni, the site manager. She was very pleasant and knowledgeable and answered all my questions. The facility is easy to access, secure and clean. There are carts available and elevators to help with bringing your belongings in or out. Highly recommended!
Jun 16, 2020
Clean, convenient, professional
Very clean (not sure disinfected but seemed so clean/new), convenient, and safe location/layout. Easy to get around/good flow (don't have to walk a million miles to your storage spot). Easy parking inside and out. Plenty of new carts to haul items. Professional, friendly people. Wish the desk manager wore mask. One thing they should be clearer to customers in advance is that many of the units still available have a large pillar in the unit, which cuts down some of the space that you are still paying for. However, I recommend them.
Jun 01, 2020
Great Storage Unit!
Great storage unit! Very clean and new.
Mar 31, 2020
Brand new, very clean facility. Allie was great!
Brand new, very clean, and Allie was great!
Mar 29, 2020
Efficient, friendly, quick and easy set up, secure and clean!
Place was easy to find, staff friendly and helpful. Unit was clean, many carts available, camera everywhere. Very secure system.
Feb 25, 2020
Very friendly and helpful staff
Very quick orientation process and getting set up was easy.
Oct 05, 2019
The folks at the Ballard store are FANTASTIC!!! THANX "GUYS" !!
The people at the Ballard store WENT ABOVE & BEYOND THE CALL OF DUTY WITH A SMILE & A GREAT ATTITUDE...EVEN THO I KEPT THEM AFTER CLOSING BY MORE THAN A HALF HOUR!! And u cant beat the price for the sizes either...almost half of what other units that size cost...
Sep 17, 2019
Good facility-good price
Flexible staff, well maintained facility. Wish the hours were longer
Sep 04, 2019
Clean, new and excellent service
Brand new building. Staff was excellent and helpful. I'm storing a vehicle and the access is easy to park or retrieve my vehicle. I gave pricing 4 stars because I think it could be a bit less since I don't have an individual unit but it's not bad considering it's in Seattle and climate controlled. Overall a great deal.
Sep 01, 2019
Clean and secure. Elevator is a little tricky