Sep 07, 2021
Clean and easy
The storage room has a gated loading dock with 2-3 loading spaces. The customer service is very good but just sometime they get too busy to attend you because they need to operate the cargo elevator
Jun 20, 2021
Easy and simple
Easy and simple. Bradley helped me find the perfect unit for my needs.
Caressa N Cleveland
May 05, 2021
Great Value Very Helpful
Great price the staff is very helpful and accommodating. Despite not having the option for a contact free move in they do follow all CoVid 19 protocols.
Caressa N Cleveland
May 01, 2021
Great Value Very Helpful
The Only Complaint I Really Had Was The Fact That This Storage Facility Offered Contactless Move In But That Turned Out 2 Be Incorrect. Other Than That The Employees Are Very Accomodations & Friendly. While The Contactless Move In Wasn't An Option They Did Adhere 2 All Covid-19 Safety Protocols!!!
Aug 27, 2019
Great storage facility in super convenient location
Great personable customer service. Easy check-in. Clean, temperature-controlled units. Convenient loading bay. Very reasonable pricing, and they give you a 50% discount on your first two full months! So much better than other storage places Iâve used in the city.
Jun 17, 2019
Kind, fast, easy
Parked & loaded. Fast easy & close. They sell locks. Only negativity would be phone service, but they were very kind in person
Dec 18, 2018
Make sure to verify all information before signing the paperwork, the employees are not very happy to do more paperwork.
Mar 18, 2016
Professional and sincerely helpful staff. Highly clean, secure facility.
Excellent knowledge and service. Friendly and professional staff member. I know he is reliable, enjoys his work and us proud of the facility. That translates to the customer feeling re-assured and safe. He was sincere in trying to find a space to suit my budget while affording me optimum space.
Mar 11, 2016
They have great hours. Sometimes you have to wait a couple minutes if you need someone at the counter, but easy access to storage units. Best rates for downtown or anywhere close to downtown. Storage area is not locked during the day, but they have lots of security cameras. Feels secure. Units clean. Pretty new.
Mar 07, 2016
Convenient, relatively cheap. Best hours.
Seattle vault is right downtown. Yes you have to deal with traffic, but they have great hours (till 8 p.m.), open weekends. Cheaper than any of the other locations short of going to Tukwila. They only have one person at the counter, so sometimes you have to wait, but it seems generally well managed. No sign in required, so storage area can be accessed by anyone - but lots of security cameras and units seem secure.
Feb 02, 2016
Easy to use and great location
Jan 31, 2016
Although I'm not the one the storage space is registered under, I did all the research for my son and his business and helped him with the moving process. I found the facility to be convenient and clean and a welcomed experience over past facilities we've used.
Dec 29, 2015
SUFFICIENT in most categories.
Dec 22, 2015
So far, very happy.
Dec 21, 2015
a good combination of offerings
A good place to store your items. Nice introductory offer.
Dec 19, 2015
The price spare foot quoted was not what I got charged. They didn't mention any of the deals until I brought them up and access is extremely Difficult
Sep 30, 2015
So far, pretty good. A little disappointed that I was assured the units were a true measurement as advertised and discovered when I moved in that the internal measurements were not as accurate as I had been told. We're making do, though.
Sep 21, 2015
Easy. Easy. Easy. Not so easy.
Easy online reservation. Easy paperwork. Easy access. Moving is hard to begin with, in addition having to separate yourself from your personal belongings, is all a bit stressful. The staff at this site was awesome. Efficient, quick, individual attention and overall helpful. I never have an issue getting in and out of the loading dock, even with so much construction around the building. I feel my stuff is safe.
Not so easy bill paying. I'm always late with my payment because i can never do it online, so I'll wait till I go in to the facility.
Sep 03, 2015
Great experience and manager helped make moving easier!
5 Stars. Wish all businesses were run as well.
Jul 28, 2015
Great price...terrible customer service
As above....great price...terrible customer service.
Jul 28, 2015
Great storage at a great price in a convienient location
Only issue with the storage facility was there is a lot of construction in the area which made it hard to get to sometimes. The elevator was occasionally out of service but otherwise great facilities to have a storage space.
Jul 28, 2015
Nice clean place
People were friendly and the price is right.
Jul 24, 2015
Terrible elevator and very dangerously open to the alley.
Elevators are archaic with impossible pull straps mechanism (2 of them) which you have to pull like a warehouse lift each time you go up or down. For anyone who is not a body builder, or 20 years old, you will damage your arms, neck and shoulders; and If you are a woman, then forget it. You will cut your arms and hands all up and probably break a finger or two. Also, if the previous person forgets to pull the door or couldn't slam it hard enough, it stops working. It is also quite dangerous since it is completely open to a secluded alleyway and anyone can go up the lift and lie in wait. The inside is very clean and the young guys who run the office are extremely pleasant and polite but that's about it. it is not any cheaper than any other place in downtown Seattle. It is very, very cramped parking wise, and if there are two other people moving that day, then the 3rd may as well give up and try their luck on another day. Oh, and you have to leave very early, (6 or 7 I think) so if you want to get everything moved in one day-not possible. There are no trash dumpsters or trash cans to throw away even the smallest articles not to mention any donation bins. I would move if I had the strength to go up and down those lifts again to get my stuff out.
Jul 06, 2015
Jul 04, 2015
Newer, clean, no frills storage place. Looks well kept and felt secure.
Had a good experience overall. The place seems new, very clean and well kept. Lots of carts and a huge elevator made things easy. Only complaint would be that the guy at the front desk was a little grouchy, but everyone has a bad day I guess.
Jul 02, 2015
Great service, halls could be cleaner. Easy, secure.
Service was excellent. We got paperwork done super quick, and were able to access our unit immediately and move things in. The lock was straightforward and secure. Only con is that there was a small ceiling leak in the hallway right where we had to enter our unit's narrow hall, which was a little inconvenient when moving in because of the 'wet floor' sign and dirt and such, but not a huge deal. I still give 4.5 stars because the most important things (service, security, ease of moving in) were all there.
Jun 20, 2015
Jun 18, 2015
Jun 14, 2015
Everything went smoothly. Very Easy. Thank you!
It's been great to be able to make changes online. Very easy. My son said everyone was very accommodating and went smoothly.
Jun 06, 2015
it's very clean
Very clean storage, the moving manager is very helpful
May 02, 2015
good stuff man like it
Awesome swe=eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeet....thanks for the great service.....great.
Apr 16, 2015
Apr 08, 2015
Best value in downtown Seattle
This really is the best deal I could find in South Lake Union.
Apr 03, 2015
Feb 09, 2015
Clean, convenient, accessible
No complaints, only praise. Prorated first month, then two months at 50% off, can't beat that!
Even with the construction in the area, getting in and out is a snap. The loading dock, flatbed carts and convenient freight elevator made it no problem getting in and out very quickly and easily.
Feb 04, 2015
Good downtown facility. Loading/unloading is a bit difficult based on limited space and d/t location. Would not recommend as a suburban storage solution, but for an urban environment it works well!
Feb 03, 2015
great facility and service
Great customer service, great building
Jan 29, 2015
Dec 20, 2014
Nov 24, 2014
fast, easy and efficient
I needed to move some stuff into a local storage ASAP. Found this place online, got a great deal and moved my stuff in two hours later. The guy at the front desk was fast and efficient and everything went smoothly. I'm very impressed and glad I chose this place.
Aug 06, 2014
Friendly staff, helped me find a unit quickly.
Aug 03, 2014
I was quite disappointed.
My reserved 5x10 unit on a higher floor was given away, and I ended up in a basement unit. The unit I'd originally seen was very clean and new. I have antique furniture and didn't want it on the ground level. The basement unit had rust on the floor and everything looked unfinished. The lever to open the freight elevator cage was impossible to push down, I was told it's being fixed. We couldn't get the frieight elevator buttons to respond after unloading, and had to use the stairs. The customer elevator was out of order. I was very pleased with the two month special rate.
Jul 05, 2014
Jun 22, 2014
Good deal, customer service was helpful and accessible. Recommended.
I looked at multiple storage spaces in my area, and SpareFoot was an easy choice due to price and customer service. The employees were very helpful and informative, and I was able to choose a storage unit that i liked and check out multiple spaces if i wasn't satisfied. I wish that there was a little bit more room to park my car to unload, but besides this I was very happy with the deal i was offered on this unit and the ease of working with the employees. Highly recommended to others especially in the Seattle area where a good price and location can be hard to find.
Jun 11, 2014
This would be a great facility if not for the lack of parking and lack of room for more than one truck in the loading dock area
May 12, 2014
Really happy with my experience. The online special made it affordable. The carts and set up of the storage area made it easy. My only complaint is the there is a lot of dust in the unit that got on both me and my items in storage.
Jan 29, 2014
I was giving a great deal on the unit very helpful over the phone and very satisfied.
Jun 27, 2013
May 13, 2013
great so far!
We had no idea what to expect from a storage unit and company but have been pleasantly surprised so far. When we arrived, Shawn was wonderful and answered all questions. He even gave us a small tour. Unit was clean and just the right size. Only drawback that I wish we would have thought of was that I would love to have 24-hour access. We loaded up a car full of stuff only to realize they had closed 5 minutes earlier. But all else is great!
Sep 11, 2012
friendly folks like Matthew and Nancy make it easy to navigate this place.
an excellent facility if the heftier prices o the larger units do not bother you.
Aug 11, 2012
New to this, it was easy
I researched quite a bit, and this place was the best price for the best units, which are clean, organized, and easily accessible. When I called to book a unit the employee on the line was very helpful and even offered me helpful information I hadn't thought to have asked. When I arrived to drop off my stuff, though, a heavy-set woman at the front desk was on her cellphone and didn't immediately drop her call to help me. Still, it was quick and straight-forward how to find my unit, and use the garage/freight elevators. It's a good location for downtowners, even if you have to drive around the block if you miss where to pull in. I recommend it.
Jul 26, 2012
Great Storage Facility!
This is the perfect storage facility for almost anyone. Whether you're moving out of your house and have way too much stuff to take with you, or moving out of your apartment for the summer--this place is great. They have a really easy load and unload area that makes getting everything into your storage unit incredibly easy and quick. Overall, I would highly recommend this place for all storage purposes.
Jun 04, 2012
Exactly what I sought, and surprisingly more!
Exactly what I sought, and surprisingly more! Location & value cannot be topped! Additionally, uhaul/moving vehicle rental is right there on site, and the ease of the customer service experience is completely the cherry on the icing (thanks Matt!)...