Feb 21, 2020
Look no further for storage!
Pascale takes great pride in her work- she's a rockstar!
Feb 11, 2020
Pascale did a fantastic job showing me...
Pascale did a fantastic job showing me options and explaining everything thoroughly.
Sep 14, 2019
A West Seattle Resident
May 03, 2019
My husband and I had a great experience...
My husband and I had a great experience with the West Seattle Public Storage location. Pascal was very informative, professional and kind. She showed us around and explained everything from the hours to how to securely lock the unit. We are very pleased.
Apr 04, 2019
The service lady
The service lady, Pascale, was excellent.
Jan 23, 2019
I have used this location in the past...
I have used this location in the past and here I am, back for another lease. Location works great for us. The lockers are clean and the manager super friendly.
May 04, 2018
We had used Public Storage in the past...
We had used Public Storage in the past for my business so we knew about the location and security. James and Carrie made this most recent personal experience easy and fun. They are knowledgeable and enthusiastic about helping us find the right fit storage solution for our needs.
Oct 09, 2017
Made reservation via phone call for a ...
Made reservation via phone call for a move into a larger unit. The lady that made the reservation said that she had to leave a note because I was moving into a larger unit and not a new unit, per se. When we went to the appointment, that note was not there, so we had to go over all the details again, before we could view the possible units. Other than that mix up, everything went smoothly.
Sep 25, 2017
Reserved unit online, got call back, went & looked at unit. Everything was as offered. Insurance (required) was a bit steep.
Aug 22, 2017
We were so pleased with the help we received from the young man helping us. His name is Justin. It has been over a week since we got our unit and with our move we just got internet. We appreciate that he took his time to explain to us all the details concerning our rental.
Aug 11, 2017
Patrick Was extremely helpful and accommodating. He took us in really late and got things moving really quickly. We really appreciate his help!
Jul 24, 2017
Justin was amazing! Called from the road to see if we could come straight there since we were moving to West Seattle and needed storage before we could get into our place. He was super helpful both on the phone and in person - as soon as we arrived we were shown the space / paperwork was drawn up / started the move in process all within a few minutes! Thanks Justin!
Jul 21, 2017
I love this place because they have probably the best employee in all of Seattle working for them. Patrick has exceeded all standards in terms of customer service. He is straightforward, honest, friendly and available to handle any customer issue that comes along. I'm grateful to him for his outstanding customer service. Thank you Patrick
Jul 06, 2017
Nice facility. Only drawback is the carts are broken and hard to roll. They need to be cleaned and oiled periodically.
Jun 12, 2017
Efficient service. Welcoming, helpful and attention to detail.
Jun 01, 2017
Our experience with Justin, the manager at this Public Storage facility, was top rate! He was efficient and helpful. The facility itself is very clean, has an elevator, several moving carts (although a couple more would be helpful for those really busy long weekends), and a clean restroom. I would definitely recommend this facility to my friends and family.
May 30, 2017
Justin went above and beyond
Justin went above and beyond making sure my storage unit experience was wonderful. The price was amazing for our unit and we will recommend this Public storage unit to anyone in the west Seattle area.
Jan 18, 2017
Safe Secure Comfortable
I had a great experience with the gentleman who I spoke to. I am sorry I don't remember his name but he did say it was his first day on the job and I was his 1st customer. He treated me very well and being that I am in the customer service industry I know what it takes to be successful and take care of people the right way. With that being said I signed up for a storage space that day and was very pleased with the whole experience.
Sep 20, 2016
Good but can be even better
Excellent customer service. NOT enough carts to move items. Two hard to find carts aren't enough for this facility
Aug 09, 2016
Always excellent experience when working with public storage
I have used them many times throughout the years. Customer service is top notch with precise communication with friendly approach. Security of property is very important to me. And they deliver. Special offers are always a plus.
Jun 01, 2016
As Good As It Gets . . .
Excellent Service, Nice Office, Great Selection, Well Maintained - It had been over 10 years since I last rented from here & it still looks just as good as it did then. In fact, I turned down a job, after leaving, because it seemed way to depressing, by how the building & grounds had not been taken care of by comparison to Public Storage . . .
Jan 20, 2016
Like the inside drive-up area
It is nice in Seattle's rainy climate to be able to drive inside to unload or pick up storage items. The carts are handy and the elevator is large. The doorways and turns are a little more narrow though. I went to my unit today for the first time. There are cobwebs and a packet of rat poison so I wonder if rats are a problem? I hope not and I certainly hope no one has food in their space to attract pests!!!
Jan 15, 2015
Very staisfied with my Public Storage experience
I have been using Public Storage since November 2008. I could not be more pleased with my experience. The manager and staff have been very helpful in finding the right size locker and giving tips in terms of maximizing my experience with storage. I am a very happy customer.
Dec 16, 2014
I had a very stressful move situation involving my Aunt. Valerie had such a helpful and cheerful personality that my stress level diminished quickly while she was guiding me thru the storage rental process. I truly look forward to seeing her on my next trip to the Public Storage facility.