Pamela Buxton
Feb 10, 2024
BEST STORAGE FACILITY I HAVE EVER BEEN TO
It's squeaky clean and has the most security I have ever seen at a storage facility. The staff was congenial and professional and made sure everyone who was there were 'okay' and supposed to be there. I felt very safe there and am not worried about storing our things there at all.
Recommended: Yes
Andrew Marrant
Aug 07, 2020
website is misleading about the initial...
website is misleading about the initial cost.
Recommended: Yes
Alicia
Mar 09, 2020
The downtown Seattle location where we...
The downtown Seattle location where we went was really nice. The manager was very organized and friendly. And it was a good price compared to the other storage companies.
Recommended: Yes
Mark
Feb 25, 2020
Service and facility excellent. Don't trust your navigation system. It takes you to the wrong side if the building.
I was met by the property manager who was extremely accommodating. The facility set up was excellent for my needs. The moving truck pulled up to a loading dock opposite a larger freight elevator the size I needed. The manager made sure we had the right equipment to unload and move my items to their new temporarily home. He came by during the process to see if everything was going well. I'd highly recommend the place.
Recommended: Yes
Michael G
Feb 23, 2020
Public Storage has been as advertised
Public Storage has been as advertised. The structure is secure and space is adequate. The only minimal draw back is the limited hours of access. 9am-6pm M-F and 9am-5pm Sat-Sun. I would appreciate greater weekend access.
Recommended: Yes
Edwin Wollet
Nov 11, 2019
Patrick at the Alaskan Way store is...
Patrick at the Alaskan Way store is topnotch.
Recommended: Yes
J.Meyer
Jul 25, 2018
Fast, thorough, clean, well-maintained, great location...what else is there?
I had a fantastic experience. The manager, Karisha, was very helpful both during my initial visit and when I came back a few days later to rent a unit. She answered all of my questions and explained the rental terms to me clearly. She also went out of her way and stayed about 30 minutes past close so that we could load a few things out of our truck. The customer service wasn't just good, it was sincere--you can tell she really cared about her property and renters. I hope to maintain this relationship with Public Storage for years to come!
Recommended: Yes
Keelan O'Hara
Jul 09, 2018
Great experience
Great experience
Recommended: Yes
Overcharged
May 06, 2018
Overcharged
Overcharged
Recommended: No
David M
Mar 26, 2018
Friendly staff on delridge ave facility
Friendly staff on delridge ave facility
Recommended: Yes
Jason Mcmullen
Sep 07, 2017
Zak the manager on duty was beyond ...
Zak the manager on duty was beyond helpful, Much appreciated and great customer service. I would send anyone I know to publish storage unitf every employee was like Zak.
Recommended: Yes
Brendan Fordyce
Aug 28, 2017
A guy named Zack helped me out here and he was very friendly and helpful. Overall I was very pleased with the experience.
Recommended: Yes
Dawn Bates
Jul 05, 2017
Zack was very helpful. He made sure we were able to get in our and showed around. He helped get us a cart to use. He was able to answer all questions.
Recommended: Yes
Raymond Melcher
May 15, 2017
Very efficient and personable employees----Zack and Joe-----explained what I wanted to know, showed me several units, and helped me enroll
etc. in a minimum of time. Excellent service. The storage unit seems
to be what I need. Today this was my first day of storing things, so this is essentially a review of the two employees and their treatment of me.
Recommended: Yes
Buck Adams
May 02, 2017
Joe and Bob did a great job introducing me to the property the other day. When I went in to complete the paperwork today, Zack seamlessly picked up the process and got me through the forms quickly, explained everything clearly and got me squared away in my unit. I'm just moving in and so far I've been very impressed with the staff.
Recommended: Yes
Clyde Coberly
Aug 16, 2016
Storage story.
Hours of access are restricted from 9:30 am to 6:30 pm and only 5:30 pm over weekends. Service would be much improved with longer access hours. No other complaints.
Recommended: Yes
Michael Petrone
Feb 16, 2016
The staff is awesome.
the place is clean, nice enough for a storage. the staff is really nice like they actually care that you're renting from them. I will recommend it to friends
Recommended: Yes
Anna Telcs
Oct 06, 2015
Public Storage Downtown Seattle
We enjoyed our experience with Public Storage at check in and on move in day. However, we really could have used a cart and there were none to be had. Our check in guy Jeremy was super organized and had great customer service.
Recommended: Yes
Michale Rahn
Sep 18, 2015
good for alaskans who travel to lower 48 frequently
Jeremy was very helpful and friendly, got me set up fast, gave me a tour of the facility, checked out my access codes and keys before cutting me loose, etc. very professional and straightforward.
Recommended: Yes
Terry Wilson
Sep 16, 2014
great location, wonderful staff
I had a good experience here... My stuff is nearby, and I feel like the storage unit is an extension of my closet.
Recommended: Yes
Christopher Kolakowski
Apr 09, 2014
Great Service and Space
I found an inexpensive place to store my beer stuff. Which is Public Storage. The people are friendly. Hours are great and the price is perfect. So if you need a place to store you stuff go to public storage.
Recommended: Yes
