Aug 29, 2022
Nice facility with good pricing and customer service
We recently moved to the Phoenix area and needed to find a climate controlled storage facility to use while we find our permanent housing. I found this CubeSmart location via a websearch (SpareFoot) and completed the rental process 100% online. The electronic communication was followed up by a phone call letting me know my unit was ready and the lock was inside the unit. Very happy with the process and facility. Highly recomend if you need a strorage unit.
Dec 03, 2021
Very nice and helpful staff members
Friendly and professional staff! Convenient storage unit location. Drive up unit fits my needs exactly!
Oct 06, 2021
I wish I could afford the meighborhood
Sep 03, 2021
Needed a 5 x 10 on short notice. They are located near me and i went to evaluate.
Simple enrollment process, excellent service, clean room and convenient location.
Entry and exit are easy and hours are convenient.
Aug 05, 2021
Wonderful experience. From phone call to assistance at office. To being shown the unit to move in day. Thank you
Jun 25, 2021
Great customer service, everything was easy, no hidden fees, and more than fair price.
May 02, 2021
very helpful and friendly
Always there when I needed them
Jan 30, 2021
Shane was excellent and made our move very easy.
Excellent facility and manage extremely helpful
George Trace Hall
Dec 15, 2020
plenty of room for RV to park
good follow up and help from team in the office at location
Jul 03, 2020
Brianna was extremely helpful, both on the phone and in person. Her professionalism was exemplary.
Jun 01, 2020
Thanks ð I had my first thanks for the day
Nov 12, 2019
Last minute storage solution, exceeds expectations
Hi, we used CubeSmart Storage in Scottsdale after a few challenge occurred with a rental unit, leaving us to urgently find a quick solution. Kirk was fantastic and the place is great for any storage needs. Kirk was very helpful and knowledgeable while showing us around and helping us figure out a solution, during a time of needed efficiency and sense of urgency! Kudos and thank you!
Oct 15, 2019
Management called to confirm our stay) thank u!
Jan 21, 2019
Everything worked out fine
I was told I was getting a twenty foot but they only had a ten foot space available. It worked fine but the price stayed the same.
All is good
Oct 02, 2018
Quick & Easy !
Definitely recommend the online reservation option - promotions are not offered as a walk-in. Dharon was super helpful and a true Southern gentleman.
May 15, 2016
good, safe, clean, friendly,
nice friendly lady at front desk, helpful and positive
Apr 11, 2016
Love the drive up access!
We were looking for a facility close to home that was easy to get in and out of. We bring only a few boxes at a time so lots of trips. Ease of access and proximity were both required. This one fit the bill.
Jan 04, 2016
It was very easy. I'm a United States Army disabled Veteran and was able to reserve a storage unit online and was called in person the same day. The next day i was able to move in. The staff in Scottsdale Arizona we're awesome and very helpful they went above and beyond the call of Duty
Dec 31, 2015
I couldn't believe how simple the process was awesome staff
I found cubesmart online near our home applied online got a call back same day and moved in the next day the staff is very friendly and knows how to treat people right i would recommend cube smart to everyone
Dec 12, 2015
CubeSmart is the Smart place to store
Found this Cubesmart through a 3rd party website and was a little skeptical only because I had never stored anything in a facility before, but I was extremely impressed with the customer service I experienced from both Tricia and Tj! I initially was only going to store a few belongings there, but ended storing my car there as well. I received a phone call from Tricia shortly after booking the unit through the third party site. She was/is one of the sweetest people I've ever talked to. She was thorough in explaining everything from pricing to answering any questions I had as well as being personable, which can be hard through a phone conversation. Little did she know her upbeat attitude and ginuineness relieved the stress I was having about storing my things. Thank you Tricia! Now to Mr. Tj! All i can say is he is beyond AWESOME! As I said before I wasn't going to store my car, but circumstances changed and because Tricia was so great I decided to check to see if they stored vehicles as well. I went back the following day and Tj was there and he even remembered me from the day prior. He got me all set up, explained everything in detail, cracked some jokes and even gave me a few places to look at in my apt search. Not only that, but after we said our goodbyes I had to go back to my car, grab a few things then wait for an uber to take me to the airport. Tj offered to drive me back to my car, but I opted to walk instead. By the time I got all of my things out of the car and looked up Tj and the golf cart were there to help me as well as drive me back to the front where the uber driver was waiting! This was probably the best and one of the most memorable customer service experiences I've had! If you're looking for a safe, (double gated and video camera monitored as well as climate controlled) immaculately clean place to store your things with no worries; and beyond awesome people you can trust this is your place! Thank you again Tricia and Tj! You both rock!
Oct 20, 2015
Quick, easy, fair
Great customer service and the price was fair
May 08, 2015
Excellent customer service, friendly informative and an all over great experience. Very caring people, who are aware that you need to place your belongings in a safe, but reasonably priced facility.
Oct 22, 2013
Easy to work with and helpful.
Oct 17, 2013
Rates are misleading. Fine print is cryptic. Explanations are unclear. And I am still fighting for the reversal of the $12 insurance fee, since I have coverage on my homeowners policy. Will dispute with VISA.
Sep 10, 2013
Aug 29, 2013
The staff member that assisted me was very cheery and helpful. He moved through the paper work at a good pace, while explaining each section to me. He showed me where my unit was and he showed me how to work the security system, instead of just giving me directions and expecting me to be able to do everything.
Jul 12, 2013
Man who helped me was very friendly and professional.
Mar 31, 2011
I have stored at U-Store-It for several years now and the managers are very helpful, the property always looks nice, and now there are going to be rental trucks available too!