Aisha
Jan 27, 2024
Customer Service
Lady in the front office outstanding customer service. Detailed, friendly and patient.
Wish they allowed access to your unit a little later than 9pm. And the lock is a challenge to use.
Recommended: Yes
Jermaine Harmon
Jan 27, 2024
People Friendly Staff
The young lady that assisted me with reservation and the young lady that assisted me with rental completion were both very friendly and professional they even answered questions I never thought to ask about rental process being a senior you don't see that very often and I'd definitely recommend this storage to anyone else
Recommended: Yes
Walter Gaines
Dec 05, 2023
Not too bad could’ve been better
Ok so far. I wasn’t particularly thrilled with the cleanliness of your unit, but it was acceptable.
Recommended: No
Sharon Williams
Jun 06, 2023
Jessica is AWESOME!!********
My unit flooded twice due to building problems and everything ud destroyed..She has gone way above to help me as I've had a stroke and an disabled. She us absolutely outstanding..kind and you are blessed to have her as you employee..she is still helping me figure iut what to do
Recommended: Yes
Jonna
Dec 28, 2020
Easy, clean, organized
The staff was wonderful. Process easy. Unit was clean.
Recommended: Yes
James Farringer
Apr 17, 2020
Nice clean and easy to work with and...
Nice clean and easy to work with and very quick signup
Recommended: Yes
Susan Jiosa
Jan 17, 2020
Very sweet and polite young lady helped...
Very sweet and polite young lady helped us. She was knowledgeable and very helpful. Felt comfortable that it was a safe place to trust.
Recommended: Yes
Guest
Oct 12, 2019
Super fast and quick
Super fast and quick. Loved the lady at the front desk
Recommended: Yes
Calisha Crowder
Apr 09, 2019
Great experience
Great experience
Recommended: Yes
James Kaigler
Dec 17, 2018
Staff was extremely nice and helpful
Staff was extremely nice and helpful. My new storage unit was clean
Recommended: Yes
Lauren Graves
Jul 17, 2018
Communication is Key
Communication is Key! I arrived to move into my unit and to sign all required documents. No one communicated that there would be a district meeting and no staff would be on hand to permit access to the office or to greet incoming clients. My moving company is paid hourly. I incurred an additional $145 for the full hour although the office closed and we waiting for 42 minutes to be serviced. In the heat of the day, it would've been helpful if I had knowledge the office would close for a district meeting. I would have liked to have had the opportunity to plan my move AROUND that time so the driver and movers didn't sit idle waiting to get access to begin unloading my items into my storage locker. It delayed the completion and we lost momentum in the heat, which also resulted in me having additional fees owed to the moving company.
Recommended: No
Jonathan
Jul 03, 2018
Fantastic!
The staff was extremely nice and completely professional. That lead to a quick and hassle free time getting a storage unit.
Recommended: Yes
Eric
Apr 05, 2018
Security of facility
No issues moving in, however after about two weeks later the security gate was damaged and subsequently left wide open for at least one week if not longer. Although there are other measures in place to ensure the safety of people's belongings, the broken gate allows for anyone to drive into the premises.
Recommended: Yes
Chris Armitige
Oct 13, 2017
Melissa was a great help she helped me and my wife with all our storage needs before my deployment.She helped us pick the right package for our last minute packing.Great service and clean facility..
Recommended: Yes
Robert Johnson
Sep 29, 2017
Melissa was very very helpful. She made my purchasing experience easy and satisfying. Very nice and awesome customer service. Thank you Melissa for your help.
Recommended: Yes
Kelvin Mckine
Sep 24, 2017
I walked into Public Storage today unaware of what I actually needed. Melissa was a great help walked me through the entire procedure and gave me a great price and excellent customer service. I appreciate the friendly smile and great customer service and the property was well maintained.
Recommended: Yes
Kris C.
Sep 21, 2017
The staff had great customer service! This facility is neatly organized and clean. For the price, my valuables are in a safe environment with a great staff.
Recommended: Yes
Jeanette Natta
Sep 04, 2017
The Service I received during the phone call and in person was so professional! Missy did an outstanding job walking me through everything I needed to know about my unit and administrative procedures! I look forward to this relationship with Public Storage!!
Recommended: Yes
Catrina Harris
Aug 14, 2017
Melissa was very nice and pleasant to ...
Melissa was very nice and pleasant to work with, I loved her knowledge of the offers and gave me a wonderful deal. It was a great experience and I would recommend consumers to that location.
Recommended: Yes
Donnette Williams
Aug 03, 2017
my first trip to storage and i couldn't ...
my first trip to storage and i couldn't get in the code was not working i had to take my things back to come back the next day
Recommended: Yes
Brett Crowe
May 02, 2017
Brittany was very helpful and so ...
Brittany was very helpful and so where's her trainee they really helped us out with all of our questions we had a great experience
Recommended: Yes
George Burdick
Feb 17, 2017
Public Storage & Brittany make for an awesome experience
Brittany in Savannah GA. Made sit a fun experience to sign up for a unit
Recommended: Yes
Sheritta Lorick
Nov 08, 2016
awesome place
I absolutely am grateful...i had to make a quick move due to the hurricane and they were extremely helpful and had everything ready and waiting. I love this company and I recommend them to everyone
Recommended: Yes
Kathryn Stevens
Aug 03, 2016
Last Minute Rush
Guest were coming at the last minute needed somewhere to put things for a short few days decided to rent a storage space had noticed how clean the one was on Largo dr. I passed everyday on the way home. Called early Saturday morning the main number for reservations made one was surprised how great the price was!! Within 5 minutes I received a call from the local storage facility to welcome me to come on by and they (she) would get me setup and going she did!!! I was so happy with the deal I got I paid up the next month in advance. This was crazy considering I only needed it for a week
Recommended: Yes
Jason Walden
Nov 17, 2015
Excellent
Nice people to work with in person and online
Recommended: Yes
Isaac Heauser
Aug 13, 2014
Friendly staff, good security, but at a high price.
The locks used make me feel a little more secure about my property being locked since they can't just be cut off by a thief. The employees I have encountered are also very friendly. The prices however seem to be unproportionately large.
Recommended: Yes
Lori Jo Metz
Aug 12, 2014
Great customer service
Great to work with. Very professional !
Recommended: Yes
Nicoye Bergeron
Aug 12, 2014
Very Personable, Very Accommodating, and Very Compassionate!!!!
Please utilize this Public Storage Facility. My experience was very pleasant. The Public Storage Facility was centrally located. The Manager was WONDERFUL!!!!! I do not give Kudos often, but I must say the compassion of the manager really deserves to be recognized. This Public Storage Facility will do anything within their power to accommodate you and make you feel like your business and loyalty is appreciated. ~Keep Up The Excellent Work~
Recommended: Yes
