jackie
Oct 19, 2023
Great location clean facility
this facility is clean and spacious the aisles are wide and the carts are easily located and accessible. this unit is not only larger but approximately $80 cheaper a month than a unit I had just a half a mile down the street. The parking is tricky however there are only two spots that I have been able to find if you are doing more than just dropping off and picking up I also find that the lighting is really scarce- Even during the middle of the afternoon it is super hard to see into the back of my storage unit. definitely don't think I'd want to be here after dark!
Recommended: Yes
Richard
Mar 12, 2021
You get what you pay for
Easy location to get to from our home
Recommended: Yes
Lisa Lovell
Feb 04, 2021
Good place to store your stuff.
Customer service great! Very helpful with a free lock for my storage unit.
Recommended: Yes
Doug
Jan 11, 2021
Too expensive they fee you to death
Doors are way to small for a 10 by 10
Recommended: No
Morgan
Jan 09, 2021
Do not reserve online
I had the worst experience reserving my storage unit online. First of all, I did not end up getting the size I originally wanted. Second, the code to enter that was sent did not work until I made a phone call. Even after that phone call the code did not work on all entries until my 4th call to customer service. Third, the directions to my unit were totally not clear. Customer service agents are no local and 3 out of 4 were totally useless to help me find my unit. My helpers and I spent 2 hours trying to locate my unit. Thankfully, I was able to keep customer service on the phone while I searched for unit and she was able to contact local management to get me into the right building. Unit was still hard to find, but was found. I highly recommend getting unit in person and make sure code works and you are showed unit. A 20 minute trip turned into a BIG INCONVENIENT 2 hour trip for not only myself, my three children and my 2 helpers.
Recommended: No
Stephen Cory
Jan 07, 2021
So far so good. No problem at all.
After gate code fixed there was no problem
Recommended: Yes
Blythe Berini
Jan 04, 2021
Great Experience
Everything was clean and ready when I arrived.
Recommended: Yes
Mike S
Dec 22, 2020
Quick sevirce
All smooth rental. In and out in less than 15 minutes
Recommended: Yes
Ms. Nelson
Dec 10, 2020
A Storage Company One Can Trust
I've always used Public Storage when needing storage space. I've used this company across America, over a span of a couple decades, and have always been satisfied with the facilities and the customer service!
Recommended: Yes
Cindy Kolb
Oct 02, 2019
Quick and easy and we were treated...
Quick and easy and we were treated professionally.
Recommended: Yes
Ryan Mills
Jun 12, 2019
Very nice and knowledgeable staff that...
Very nice and knowledgeable staff that will do everything to get you what youre looking for. Had a great experience and would reccomend this facility to anyone.
Recommended: Yes
Thomas Harvey
Jun 12, 2019
I had an excellent experience
I had an excellent experience. The on site person was professional and polite and courteous as well as very helpful.
Recommended: Yes
mountain doc
May 28, 2019
Smooth transaction, for the most part
Smooth transaction, clean units. Manager was very helpful. We rented two small units. It would have been a better experience if we got the same price for both units, but the web special only applied to one.
Recommended: Yes
Kunikar
Dec 13, 2018
Awesome sauce.
Alexus has been more than accommodating in our situation.
Recommended: Yes
Dennis Mcivor
Dec 04, 2018
The public storage located at 5425 N...
The public storage located at 5425 N Washington Blvd. SRQ, FL 34234 could not have been more customer focused and very accomodating. The manager Dottie, along with the two gentlemen Alexis and Cody were an absolute pleasure to do business with. What a super experience.
Recommended: Yes
Jennifer Holmes
Sep 13, 2018
A Service
Dottie was very accommodating and very thorough in going through everything regarding the storage space and my lease. I had a great experience and would recommend.
Recommended: Yes
Shamyra Blocker
Sep 10, 2018
Reggie and Dottie help me out with...
Reggie and Dottie help me out with setup my storage on Washington Blvd. They made the process too easy and I was very happy.
Recommended: Yes
Monica Georgiadis
Jul 30, 2018
I have been receiving emails requesting...
I have been receiving emails requesting payments and advising me that I am late since July 13, 2018. I rented storage space, as you well know, on June 30, 2018. I spoke with your Mario who called me on Saturday, June 28, 2018 and advised him that I was going to pay on August 3rd, 2018. I just received an email advising me that you have put a lien to my belongings for being one (1) day late. I have never seen something so harassing and underhanded as the emails and telephone calls I have received from a female agent her name I do not remember. I also received an email canceling my storage insurance which was paid on June 30, 2018. WHAT IS GOING ON WITH YOUR COMPANY???? I want a response ASAP otherwise I will seek counsel to resolve this issue(s).
Recommended: No
Aaron Chavarria
Apr 04, 2018
Great price.
Great price. The Manager at the store, she is very helpful, knowledgeable and courteous. The unit was very filthy, I look two units, first one has oil spills all over, the second not bad but need it clean, the assistance came over and didn't do much, we have to swept by ourselves. I also notice that the assistance don't have much computer trained, we always need to wait for her.
Recommended: Yes
Samantha P.
Oct 10, 2017
This Public Storage location gets 5 stars from us. It is in a convenient location, the grounds are very clean, and the staff is pleasant to work with. Dottie was very friendly and accommodating. We would definitely recommend them for your storage needs.
Recommended: Yes
Anna-Sheree Victor
Oct 07, 2017
Dottie and Brian are a great duo! Truly helpful and kind people and the prices here is one of the best in town. If you're looking for a place to store your items, this is the place. Ask for Dottie or Brian!
Recommended: Yes
Samantha Beard
Sep 30, 2017
Dottie was very nice and friendly. The environment was really nice and I would highly recommend people to go there. By far one of the best experiences I've ever had.
Recommended: Yes
XpertAMVS?
Sep 27, 2017
I loved the environment and experience that my customer service team created for me while shopping for a indoor shelter space. They were kind, knowledgeable, and helped me to know my options and presented them to me so I understood what was offered. I would like to thank them again it was a pleasure meeting you both!!!!!! ????
Recommended: Yes
Andrew
Sep 26, 2017
Folks who manage this property are ...
Folks who manage this property are kind, and good people. Very helpful!
Recommended: Yes
Stephanie Barta
Jun 10, 2017
I reserved a unit online late Friday night, and when I showed up early Saturday morning Matthew had all the paperwork ready to go. He was very professional and courteous. He began by giving a small tour, explaining the use of the gate keypad and shuttled us to our unit. He let us look inside and made sure it was to our liking. He gave us a circular lock and explained how much the lock was and then, since we chose an outdoors unit, Matthew suggested a dampness control bucket and explained pricing. We then returned to the office to fill out paperwork. He explained the insurance tiers and prices, the rental agreement, answered my multitude of questions, and was generally VERY helpful. I highly recommend Matthew if you're looking for a helpful, courteous, and honest-to-goodness nice storage experience!
Recommended: Yes
Stylerher
Apr 20, 2017
潇摯
It is great. It is just a nuisance and inconvenience to have you go to the office to ask for the bathroom key while we are packing and/or unpacking.
Recommended: Yes
Bill
Feb 15, 2017
Two thumbs up
Great Friendly Service
Recommended: Yes
Joe Fucci
Aug 11, 2016
Excellent
Staff very responsive, polite and helpful.
Recommended: Yes
