Dec 03, 2019
Great face to face customer service
As soon as I reserved my storage , a young man called me and confirmed and when I arrived at the facility, I was greeted by a super sweet gal and all I can say is everything went smoothly and fast and very happy with overall experience. Thank you very much
Nov 12, 2019
Cassandra was so pleasant and the rental experience was absolutely painless!!
Oct 30, 2019
The site is beautiful and easy to access. The management at Rockvill is friendly, professional, and extremely helpful. I was able to view and rent my unit in a very short amount of time and was immediately impressed by how clean everything is. The security is amazing. Iâve rented storage many times over the years and Rockvill is by far the best.
Oct 28, 2019
It's perfect. Great price new facility.
Oct 10, 2019
Amazing customer service
Iâve used this property twice for two of my daughters and may need to use them soon if my place stays in escrow too long.
Manager David upgraded my unit from Lil mess up at no charge. So very nice .
Jonathan and other employees are excellent and so helpful.
Place is so new and clean. Highly recommend them.
Oct 01, 2019
Awesome customer service! Will recommend to friends and family
Sep 27, 2019
Overall great storage unit that is convenient, well maintained and clean.
Staff was friendly and helpful. I had an issue in which our security code was not set up properly and we are locked into the storage grounds. Luckily someone was there tending to their items after hours and let us out. Didnât receive much of an apology, and it was just shrugged off as a snafu that someone else messed up on. That was a little frustrating. All else was great though.
Sep 24, 2019
The staff was terrific,and a great value for storage.
The facility is clean an organized,the staff was knowledgeable and helpful,also a great value for storage
Sep 22, 2019
They let me check in a day early. Very nice people running the counter.The facility is close to new.
Sep 15, 2019
I highly recommend the Sparefoot storage..
I love this place, you can feel secure about your belongings
Sep 14, 2019
Clean, great customer service, great price
They were so nice and had a nice clean facility!
Sep 10, 2019
Happy with location so far. A little tough to get to, but ok for now.
Sep 09, 2019
A great experience with all all faucets
Sep 08, 2019
Outstanding customer service
Wonderful customer service and I was checked in and received my units roughly 20 minutes in !!!
Sep 07, 2019
Great employee to assist with signing up, informative and quick. Facility clean and secure.
Aug 15, 2019
Quick, easy, clean
Moving in was super quick! We got there and writhing 10 minutes weâre donât with paperwork and payment and were loading our stuff into the unit. The staff was very nice and to the point. The building was incredibly clean and the unit itself was larger than expected due to super high ceilings. Definitely recommend!
Aug 15, 2019
Awesome customer service and price!
Johnathan was so kind and helpful! He was there throughout the whole process and made sure we understood everything! Great service and pricing!
Aug 15, 2019
Great customer service
Very friendly and straight forward move in process! Jonathan Smith was awesome
Aug 06, 2019
Excellent value and amazing customer service
I needed a unit immediately and rented with these folks. Communication was fast, the property is immaculate, and moving in was incredibly easy. I was in and out of the office in 15-20 minutes, and that included a quick walk over to look at the unit before renting it.
Best prices I could find in the entire San Diego area, well worth it.
Aug 05, 2019
The staff and facilities at Rockvill RV & Self Storage couldn't be any better. The facility is practically new so everything is clean and functioning perfectly. The staff is helpful and accommodating and go out of their way to be friendly. Our climate controlled unit has a light inside unlike those at some other facilities and there are two elevators and carts available for use when moving in and out. Rockvill also sells moving supplies and rents Uhaul trucks so you don't need to go anywhere else. I highly recommend this business. Ask for Cassandra, she's great.
Jul 31, 2019
Clean, friendly, and best pricing in the area
I was impressed with the one stop shop to include the uhaul. Facility is new and clean, with friendly staff. Pricing was cheapest with their discounts. Great deal!
Jul 27, 2019
I Needed the storage facility very fast they were kind considerate and did everything in their power to make that happen for me in the facility is large spacious and clean and the sales personnel were extremely competent and well-versed in what they were doing helpful and patient Iâd really like to recommend this to anybody who needs one
Jul 22, 2019
Fast and easy. Reasonable prices and great staff.
Jul 16, 2019
Great customer service!
Great customer service. New, clean, climate controlled and secure facility.
Jul 14, 2019
very good experience.
very good service, kindly people. will recommend to the friends
Jul 05, 2019
Great customer service, very clean.
Jul 05, 2019
The customer service is amazing, the manager took me on a tour and made sure I could open the gate and doors. The unit looks immaculate and brand new. The facility is pristine including the restrooms.
Jul 04, 2019
Above and beyond our expectations...
Beautiful brand new facility, very clean and amazing security to include locking gates and security cameras. The Manager Dave was very helpful, courteous and polite. We highly recommend this facility to anyone looking for a storage company.
Jul 04, 2019
In a pinch
We needed a facility that was climate controlled, clean, and safe for me to go to even in early/late hours with my children. The online reservation gave me 3 months at 50% off making the overall value an amazing deal! And the staff was super helpful and friendly. Cassandra showed me several units before I committed and didnât make me feel like I was inconveniencing her. The only complaint I have is a lack of carts. If more than 2 units are in need at a given time, it seems difficult to get your hands on one.
Jun 30, 2019
Very impressed with the facility and staff!
Jun 28, 2019
Rockvill RV & Self Storage
From start to finish, this place was an easy move!
Jun 25, 2019
Awesome storage facility
Beautiful, new, clean facility. Staff was very helpful, good prices, move-in discounts.
Jun 24, 2019
Nice location, clean units, friendly customer service.
Nice and clean. Very friendly staff. Great place!
Jun 17, 2019
This place is perfect! Super close and convenient to my parents home. The staff is very friendly and helpful!
Itâs a newer facility and itâs very clean. When we were moving and loading up our storage, they were offering free hot dogs & chips!
We also rented a U-Haul truck from this facility and the experience was super simple and pleasant! The truck was readily available when we showed up to pick it up and returning the truck was also super simple.
The best part of the whole experience was how affordable everything was! Iâve only had to move and had to use a storage once and it was a perfect!
Jun 17, 2019
Excellent place! Extremely clean and fantastic customer service!
Jonathan was my main point of contact. He was extremely nice and helpful! The facility is very clean and easy to use. The seem to really care about their customers and all aspects of customer service and ease of use. There was another gentleman there when I was checking in whose name I canât remember (unfortunately), but it was a hot day and he offered me a bottle of cold water. This place is great! Jonathan even walked me over to point out the best place for me to park to load the storage unit. He went above and beyond!
Jun 01, 2019
Excellent service and very clean place
I looked up Rockvill storage and found that it was easy to reserve a unit online. When I got there the staff was already on top of it and got me a storage unit right away with great pricing. Also it's very clean which makes Rockvill Storage outstanding! Thanks.
May 20, 2019
Great deal, great place, great service.
Very happy customers, highly recommended.
May 16, 2019
Clean unit in a great location with friendly, helpful staff!
Rockvill is the perfect location for my needs with easy access to my spotless unit. I was happy to find a climate-controlled unit at a great price. I am impressed with the professionalism of the staff (I worked with three different people) and the security of the facility. It was easy to make a reservation, and the added bonus of U-Haul rentals came in handy. Thank you.
May 14, 2019
Very good price for the units. Very clean and staff is friendly. New facility. I like how the facility is tucked away from the busy street. The regular units are all one floor so you donât have to hassle with taking an elevator up and down.
May 14, 2019
Very good price for the units. Very clean and staff is friendly. New facility.
May 06, 2019
The manager at this facility is great!
Apr 28, 2019
Excellent storage facility! Thank you Sparefoot!
Needed a storage facility and found Rockvill storage on Sparefoot. Ia so happy with their organization, cleanliness, and price!
Apr 07, 2019
It was easy to get in and out.
Friendly staff. One of the staff brought out water for me, nice!
Apr 05, 2019
The services was excellent and the facility was really clean.
Mar 27, 2019
Hands down best storage favility
Love this place! My first experience getting a unit and couldnât be better.
Mar 20, 2019
Easy and quick!
Thank you for the great customer service!
Mar 17, 2019
Thanks to everyone at Rockvill Storage! Great facility! Very clean! Very secure! Great location! I just moved in and Iâm pleased so far. Thanks again!
Mar 14, 2019
outstanding facilities, superb customer service
outstanding facilities with superb customer services
Mar 04, 2019
Great new storage units.
I only had a couple of negatives about the whole experience. Having to purchase the $9 a month insurance to guarantee my storage unit kind of pissed me off. You trust a company enough to use it, they should automatically guarantee protection. Kind of like H&R Block making you pay $50 to guarantee their work. Weird. Anyway, that was the only thing negative. One thing I think is more inconvenient than anything is having to put in your code to leave the area. If you are by yourself, you have to get out of your car, put in your code, then hurry back around so you can drive out before the gate closes. Gate should open automatically when you are leaving. And the door that goes into my unit does not stay open. Kind of difficult again if you're alone to put in your code and open the door each time you bring something in.
Jan 28, 2019
Worth every penny and worth the drive!!!
For all of you RV owners that are looking for a secure, clean, modern, storage facility, with friendly staff, this is it!!! This is a brand new storage facility, best kept little secret in Santee! There are only a few Rv's at the moment, but this place will fill up fast!!! You owe it to yourselves to get out here and check this place out! There is even a self service RV wash on site!! If you come soon, you'll be able to choose which space you'd like to park your RV in!!! You'll be glad you made the trip!!!
Jan 27, 2019
Brand new facility - even has RV self service wash!!! Very clean, staff very friendly and would definitely recommend this place to any RV owners needing to store their RV's.