Nov 20, 2019
Very helpful and up front about what to expect.
When I checked in the price was explained and the payment schedule was up front no supersizes and I was very happy with the person who checked me in, don't remember her name but told me what to expect and what was expected of me. I liked that.
Oct 15, 2019
Hours are inconvenient
The person working was friendly and helpful
And he warned me about the hours not matching with the website but it was too late to change my plans.
Sep 10, 2019
Great csr, will recommend to friends
Sep 08, 2019
Knowledgeable friendly staff, good price
A very nice facility with a very accommodating, friendly staff. Seems safe, secure and clean
Aug 22, 2019
Great customer service
Great customer service and nice people. Happy so far with everything
Aug 22, 2019
Steve and Trish, friendly, knowledgeable team
Talked with Steve on the phone. When we came in met Trish busy weed-whacking. Steve was friendly both on the phone and in person. They seemed to work as a team when Trish was back in the office. She had checked the unit we were renting and left the door up making it easier to find. Good team - friendly, knowledgeable team.
Aug 17, 2019
This is a clean, accommodating storage facility
The storage unit was clean, very reasonably priced, and the office staff was very helpful and accommodating. I highly recommend this storage facility for anyoneâs moving and storing needs.
Aug 05, 2019
Great people; great experience!
You have some great people at this facility. They made us welcome and explained their process completely. We left fully convinced our stuff was safe and in good hands!
Thank you for your kindness!
Jun 18, 2019
I do not have 30 characters
Jun 08, 2019
Will see just moved in
After im there a couple of months ill have an answer
May 06, 2019
Price is right
Price is Right, but definitely in a rough part of town. They are upgrading security system so hopefully everything works out!
May 06, 2019
Great and affordable
Prompt and friendly service. Unit was clean and exactly what I wanted.
Apr 26, 2019
Patricia the manager was amazing.. She helped me figure out which unit would work the best, showed me around and looked at units, and quickly processed my rental..
Apr 24, 2019
They are under staffed but place is clean and staff are nice
Apr 24, 2019
Awesome customer service
Patrica the Manager is awesome-- She showed me several units - until we figured out which would work for my needs.
Apr 21, 2019
Affordable Accessible Conveniently located
Friendly knowledgeable staff, great price
Mar 15, 2019
Unit has wall issues (particle board ?)
Mgr is awesome and straightforward.
Some of the units outside roll up doors are falling off, majorly dented itâs not a good look to show off secure safe business.
Mar 06, 2019
Friendly and accessible
Friendly staff, clean units. Easy access.
Mar 02, 2019
Jus trynna get by
Hopefully i win a gof card soon
Feb 19, 2019
Best price I found for this size space!
The orice was very good compared to other storage facilities. My unit is a good size. and easy to get to. The person I worked with, Kayli, couldn't have been nicer or more knowledgeable. She was very personable and friendly. I enjoyed working with her very much.
Feb 18, 2019
Slowly getting better.
Feb 10, 2019
Priced right, Size was right. Office help was super.
Nov 14, 2018
Good customer service, facility needed sweeping
I reserved a unit online and the reservation went smoothly the day I arrived. I was greeted at the front desk and I had access to my unit in less than 20 minutes. The unit was mostly clean but I found leaves, dirt and an old cigarette on the floor which I had to sweep out myself before I moved my stuff in. Overall my experience wasn't bad and I would recommend the facility
Nov 06, 2018
Perfect place to store all your needs.
Clean respectful and very accommodating. Best price in Santa Rosa trust me I looked around. Very happy with everything. If you're looking for a storage unit this is the place.
Oct 21, 2018
Love the service. Polite. Courteous
Sep 25, 2018
All storage is too expensive in Sonoma county. Ben is great though!
Thank goodness for Sparefoot for putting a dent in the expense. And, thank you ExtraSpace for having the good sense to hire Ben.
Sep 05, 2018
Shelly was awesome assistance there for me in crunch time of need!!!
Shelly made sure she and I were in connection, for my security. She sensed w her intuition my stress level. On move day I let her know we were leaving home to arrive. Her demeanor was both welcoming and professional. The office paperwork was smooth and she made sure I understood. With patience she slowly explained details knowing I was already overloaded. Made sure the gate code worked (however at the time of departure it didnât!!! Was extremely lucky there was one more (kind) person there who let us out). So far Iâm very pleased w my service, the cleanliness, and the ease in transition. Oh and right off the highway location helps! The only glitch (a very big one) was the gate code... Thank you.