Jennifer
Mar 25, 2023
Easy to work with
Nice, efficient and helpful. I would recommend this to others
Recommended: Yes
Janie Kirby
Nov 02, 2022
Great Service!
It was easy, the gentlemen that I visited with were so accommodating for a last minute rental!!!
Recommended: Yes
Gerardo
Aug 06, 2022
Fantastic
Fast and easy.
Recommended: Yes
Juan Hernandez
Nov 12, 2021
Great
Great service and great personality
Recommended: Yes
Hayden Guion
Oct 24, 2021
In need of a storage unit within a specific time frame, they made it happen
My wife and I had just moved to New Mexico that day and Anthony was so helpful. He worked with us to get the best deal for it being so last minute and made it very easy and stress-free! I would definitely recommend this facility to anyone looking for storage!
Recommended: Yes
Yolanda
Aug 06, 2021
Great
I was just going in to check it out. I rented on the spot.
Recommended: Yes
Richard
Aug 04, 2021
Clean and efficient service.
Reasonable storage rates with helpful management.
Recommended: Yes
LBM
Jun 11, 2021
Good deal
Reserved online and then later called them to verify my reservation. They entered my info over the phone and had the unit available right away. Only thing was that when I arrived to move in, there were a few small things left behind and a couple of bags that were trash from the previous renter and dirt inside that had to be swept out.
Recommended: Yes
Gina
Jun 07, 2021
Affordable Storage
Airport Road self storage is the most affordable Storage place in Santa Fe. Great customer service , Ray rocks !
Good experience all the way round !
Recommended: Yes
Javier Berges
May 26, 2021
Good and easy to book
Great Experience and easy to book. They are very kind and happy to help. I would definitely book with them again.
Recommended: Yes
MB Easley
May 15, 2021
Excellence across the board
No problem with on-line reservation ... company followed up several times and answered questions .Only problem I had was Google maps sent me down the wrong road. Will continue to use and recommend.
Recommended: Yes
Thom Cameron
Apr 19, 2021
Online paperwork
Even though I had confirmed reservations the system didn’t work. Unless you have reliable high speed internet the paperwork is nightmarish. I am relocating so access to internet is limited. The current covid restrictions also increase the difficulty even though I have been vaccinated.
Recommended: Yes
Lisa Sena
Mar 11, 2021
Quick,Easy,Excellent Customer Svc and 24/7 access!!!
Thank you Ray for going above and beyond to accommodate our move-in!
Recommended: Yes
Lisa Sena
Mar 10, 2021
Quick, Efficient, Extremely Helpful with 24/7 access !!!
Ray was absolutely wonderful in accommodating all my move in needs. He went above and beyond even after office hours to see that my move went well. Made the entire process so easy. Although the facility is a lot further from the place I’m living it’s worth the 20min drive it takes me to get there. The 24/7 access is one of the main reasons I decided to rent with Airport Rd Self Storage. Thank you for making my move quick and stress free.
Recommended: Yes
Pat Vialpando
Feb 17, 2021
Very helpful explained everything to me
Very helpful and very nice. I talked to Anthony I believe he lives on the property .very polite and explained my reservation. Will definitely recommend.
Recommended: Yes
Sarah
May 07, 2020
Easy rental process with helpful staff.
The Rental process went swiftly. I appreciated the promotion and the staff was very helpful and patient.
Recommended: Yes
Ariana Feinberg
Feb 22, 2019
Clean facility and friendly staff
I called and asked if I could come earlier than my scheduled move in date. The owner was accommodating, courteous and helpful. The paperwork was easy and quick and I would recommend if you're looking for a reasonably priced storage unit!
Recommended: Yes
wendy feintech
Sep 16, 2017
Great service and easy access
Right from the start this was an easy decision. The manager ( Ray ) was extremely helpful and we were very satisfied with our storage unit. Access is readily available and we were pleased with the location. Highly recommended.
Recommended: Yes
Patty
Aug 16, 2017
Good value
Called the 800 number and completed everything via phone in less than 10 minutes. Went to the site, met the on site manager who was very friendly and helpful.
Recommended: Yes
caroline
May 31, 2017
Excellent service
Ray really went above and beyond to get a unit at the last minute!
Recommended: Yes
caroline
May 31, 2017
Excellent service
Ray really went above and beyond to get a unit at the last minute!
Recommended: Yes
Haley
May 22, 2017
Easy Peasy
Ray is a hilarious and wonderful New Mexican guy. He was helpful and accommodating and I wish he was my real landlord not just my storage one!
Recommended: Yes
Belinda
Apr 24, 2017
Very affordable
Customer service is great. Very affordable
Recommended: Yes
michael
Feb 16, 2017
Value priced, clean and excellent customer service!
Check in, condition of space, questions answered, lock available for purchase, all
positive points for this storage facility. Would recommend to anyone in need of a secure storage facility.
Recommended: Yes
michael
Feb 13, 2017
Excellent service at check in and clean storage space.
Excellent service at check in. We were explained terms of lease and given a clean unit. We feel very confident with the safety of our unit. Thank you!
Recommended: Yes
Nanette
Aug 12, 2016
Great service
Ray was easy to work with and diligent about following up to make sure I had everything I needed.
Recommended: Yes
Richard
Jun 29, 2016
Great service, price, and location
Thanks for your help. Ray was very efficient and the storage facility was in great shape. Looks very secure.
Recommended: Yes
Naomi Darwin
Jun 15, 2016
Great Service
I've been pleased with my experience. I definitely recommend.
Recommended: Yes
Dr Fox
May 23, 2016
BEWARE! THIS PLACE HAS NOTHING AVAILABLE!!!!!! FALSE ADVERTISING.
We ordered (2) storage units, both 30 foot units for 219.00. When we had made arrangements to show up at the facility with our furniture, without warning, this place has NOTHING available. Has NOT had anything available for some time.
Do not count on this facility unless you are absolutely certain you have paid for your unit. There is nothing here! No reliability, No accurate pricing and certainly a waste of time and money. Watch out! False advertisement!
Recommended: No
Keely
Mar 05, 2016
Low cost, clean and secure storage
The manager was efficient and kind.
Recommended: Yes
Laura
Jan 26, 2016
Convenient, clean and friendly staff
Unit was ready and clean when we checked in. Friendly staff
Recommended: Yes
Laura
Jan 25, 2016
Friendly service and convenient location
Convenient location, clean unit
Recommended: Yes
shirley
Jan 18, 2016
Pleased with this storage unit.
Great location. The manager was welcoming and helpful.
Recommended: Yes
片来
Jan 12, 2016
Ray was very helpful in getting me through the paperwork and getting me set up for the space that I needed.
Recommended: Yes
shirley
Jan 10, 2016
Great location and management.
This is a great storage facility & is very secure , well lit and am satisfied. They advertise 5x10 units but they are actually 5x9 - which was disappointing, but overall I am pleased with the unit and the management.
Recommended: Yes
Gary
Dec 01, 2015
They don't close the gate and reserved the wrong size unit
The manager was great that's onsite but when I reserved it through the 800 number I told him what I was storing and when I got there it wouldn't all fit
Recommended: Yes
Catherine
Sep 21, 2015
Affordable, quick, friendly, helpful
Ray was great! The process was easy, efficient, and he was flexible and helpful when we needed to make a last-minute change. Very good rates, excellent move-in deal. Would recommend!
Recommended: Yes
Maria
Jun 01, 2015
great price!
thanks for recommending this place!
Recommended: Yes
Jim
May 06, 2015
Staff at site was helpful and got me in with mimal hassle
Move in was easy and the manager at the site was helpful. I've rented space there in the past, and will continue to do so when needed.
Recommended: Yes
Lillian
Apr 13, 2015
I moved here from California and nothing about this Storage facility has been stressful. It was quick and customer service was definitely outstanding!!! I would have given a ten rating on how professional yet friendly my experience was. I recommend this storage facility to anyone, friend or family members! Thanks Sparefoot for helping with finding this Storage facility. The pics on your website of the sizes were helpful to determine the size I needed and it is a user friendly website.
Recommended: Yes
Paula
Apr 05, 2015
clean, courteous, friendly
Ray is helpful and courteous, Unit available as stated, easy and quick move in.
Recommended: Yes
Tara Wheeler
Mar 28, 2015
Great storage for a great price!
I reserved a space using their 1-800 number after finding them online.. Very helpful and friendly staff, both on the phone and at the storage unit. Location and unit were clean and easily accesable. All-in-all a very pleasant experience.
I dinged them one star for not having a security gate at the entry. The facility is locked down at night, but I'd still like a security gate during the day.
Recommended: Yes
Alice Valdez
Feb 03, 2015
Mr. Ray Sena was so friendly and helpful. I have never rented a storage unit before and he made it a very pleasant experience.
Overall a really great experience. Friendly and helpful!
Recommended: Yes
Julian
Jan 27, 2015
Great. Had rented from this company before and liked it so we decided to rent from it again
Recommended: Yes
Anthony
Oct 26, 2014
It was good
Recommended: Yes
Letitia Salazar
Oct 02, 2014
experience pleasant
I was pleased with the help...price..and service manager. Was very helpful to muy needs. And the price was reasonable.
Recommended: Yes
Jim S.
Aug 19, 2014
Very Dishonest and Unprofessional
Wouldn't honor confirmed reservation made through U-Haul. Insisted I pay more. I left. Both employee and owner gave me a song and dance, worthy of a used car salesman. Just read the snide response manager left other reviewers to see how unprofessional he is.
Recommended: No
Lisa
Jun 17, 2014
Good. I'm pleased and appreciate u helping me to find it at a good rate..... thank u!
Recommended: Yes
Jerome Griego
May 21, 2014
registration is easy and Fast.
I had a great experience in registering and storing my things. the whole thing only took about 20 min to sing, register and unload! easy access and clean storage units. I give an A rating!
Recommended: Yes
Ryan
Mar 04, 2014
Good
Recommended: Yes
Chris
Mar 04, 2014
Ray is great!
Recommended: Yes
LM
Feb 01, 2014
Safe and Clean
Thanks Ray! You made it a good experience. The Property is clean and well lit.
Recommended: Yes
Robertus
Dec 03, 2013
the unit is fine. The presents of a rodent bait makes me somewhat nervous. Ice and snow made it difficult to manoeuver the van.
the manager did not have time (appointment) to do any paper work, other than me writing down my info and credit card #, and that is ok, but
so far I have not seen anything that formalizes this rental.
Recommended: Yes
Jo Plath
Oct 31, 2013
good to go
manager was cool. He checked me in after 9pm! Thanks Ray! Fast, clean. good lighting.
Recommended: Yes
Chris
Sep 24, 2013
Very Friendly Staff
Only wished it was gated, but the place was nice, not expensive at all, and the office manager was friendly, direct and fast.
Recommended: Yes
Shelly
Jul 09, 2013
Unit was too small and had to go to next size nearly double the price
Recommended: Yes
Steve M
Jan 30, 2013
secure and clean
nice clean place, kinda hidden. i checked in quick. manager is nice.
Recommended: Yes
Xavier S.
Oct 23, 2012
safe, clean, low price
I found this place on the web. Got there and its clean, safe, hidden. Manager Ray was nice and honored the ad price.
Recommended: Yes
Nikki
Oct 02, 2012
Great price....good service.
Recommended: Yes
Scott
Mar 21, 2012
all good
I fent good about leaving my stuff here.
Recommended: Yes
Jonathan
Feb 27, 2012
safe and good price
easy to move in. Drive right up to my storage unit. no problemo.
Recommended: Yes
Sal
Nov 22, 2011
best price, nice place
i called and called for prices around town. They had the best price. Ray was the manager and he is friendly.
Recommended: Yes
Gene
Nov 17, 2011
good place to store. good price. friendly staff
I shopped for HOURS and found this place had a low price. when i got there i was pleasently surprised at the nice manager, clean facility, etc. Only took a few minutes to get checked in. no problems. very easy to drive-up and unload stuff.
Recommended: Yes
