Oct 13, 2021
Secure, easy to use, and Amazing customer Service!
Aaron is the most helpful human being. It was really easy to set up my storage unit. Paying through the app was convenient as well. Anytime I had a question, Aaron was super helpful and responsive. I never worried about my stored belongings because the site is very secure. The whole experience is really the most convenient. The close out process is also really simple. Once your unit is empty, you remove the lock, you sweep the unit and they close your account for you. If I ever need a storage unit in the future, I'm coming back here.
Jan 30, 2021
all is good
All is good. I do need the gate code. I lost the paper I had
Dec 13, 2020
it was quick and easy and the manager was very helpful
Great place...clean and secure and easy access!
Jun 25, 2020
Very nice and helpful
Aaron is very nice and helpful. Even during the covid shutdown, he was available to get me moved into my unit asap.
Mar 09, 2020
Convenient and clean
Customer service friendly, accessible, knowledgeable. Storage space is perfect size and very clean. Location very convenient.
Mar 04, 2020
Easiest, most pleasant experience I could have imagined.
I have struggled for years about how to handle storing larger items I don't currently have room for and finally really looked into storage solutions in Santa Cruz, and Pacific Coast Self Storage definitely seems like the best deal around - even better than many surrounding areas in California. Very clean and well-managed, and the office staffmember (Aaron) was very pleasant to interact with, making the process very easy and painless. Very happy with my decision!
Feb 12, 2020
Great deal, friendly staff
Best deal in town currently! Aaron helped me over the phoneâeven extended my reservation when I was worried I couldnât get there in timeâthen walked me thru everything on arrival. Paperwork took barely any time at all. Unit isnât climate controlled but it's big, secure, and clean. Couldn't be happier to have the extra space and peace of mind.
Feb 03, 2020
Aaron is efficient and friendly. Drive up access is the best feature.
The drive-up, ground floor access is the best feature. I was signed up quickly and easily by Aaron.
Jan 27, 2020
Can't beat the price!
Heavy discount due to location undergoing construction. Great location, easy to get to. Gated access with entry requiring a code. Excellent customer service!
Aug 04, 2019
Awesome customer service
The location is great and the manager of the facility actually cares about his renters. Awesome spot ð
Jul 03, 2019
clean and close
Found this space with the help of SpareFoot and it saved me both time and money!
Jul 30, 2018
clean, good customer service. convenient
Jul 01, 2018
Great Customer service!! The manager is amazing!!!
The manager is amazing. He really cares, he obviously works hard and keeps the site really clean. He was a pleasure to deal with!!
Jun 16, 2018
Great customer service as well as a variety of storage units.
Easy access and a lot of leniency on behalf of the manager. They're a great person and really only wants to help.