Jun 06, 2020
The facility I am current renting is...
The facility I am current renting is clean and well maintained. However, the price could be less.
May 26, 2020
Apr 19, 2020
Clean and secure
This facility exceeded my expectations. Iâm impressed by the cleanliness and security of the office and storage units.
Jan 08, 2020
Always helpful and friendly...
Always helpful and friendly representatives. Great prices and clean storage facilities.
Sep 11, 2019
Both Betsie and Dawna were attentive...
Both Betsie and Dawna were attentive and awesome with conversation and engaging me as the customer. This is a lost art as we deal with the electronic age.
Mar 25, 2019
Was super awesome
Was super awesome. Had just what we needed! Staff was amazing!
Feb 11, 2019
Fantastic experience! Exactly what they advertised. Very clean facility and professional staff.
May 15, 2018
My experience with the staff has been average to above average...on my move in date, the manager showed me my unit...she saw some trash and moved it outside the unit with her foot and perhaps she did not notice it...but there was more trash against back wall which I clearly saw and removed...there was also a really old milk container in the corner out of site that I saw and removed...I then swept my unit which was not done after old tenant moved out and placed all the trash just to the left of my unit...today is May 14th and that trash is still there...a week later. Furthermore, I usually get there at 6 am to get equipment for the day and there is homeless people there sleeping in tents and parking lot in Van's...they tend to leave as soon as people arrive...one individual takes his gallon of urine and dumps it in a bush near where customers park every morning. When I go there at night to pick/drop stuff off there is people smoking pot or crack from a pipe in a van... This place really needs a gate that can be accessed only by customers...I feel like I need to carry a knife with me just in case one of these crazies attacks me...I would give this place a 4 star review if there was a gate...
Apr 18, 2018
The lady was awesome
The lady was awesome
Oct 18, 2016
Great experience! Amanda, Vanessa and Brandon are all great. Smiling and friendly.
Oct 18, 2016
This place is great i had a female staff name Anita help me she was amazing she was patient and polite. I have told a few of my friends about this place and told them to ask for Anita all i can say is shes amazing. GREAT CUSTOMER SERVICE THANK YOU! HAPPY CUSTOMER!!!!!!!!
Sep 20, 2016
GREAT CUSTOMER SERVICE
Amanda, the manager at the Santa Clarita facility is GREAT as are all the other employees I have so far dealt with. Customer service, to me, is the most important thing a company can offer to it's customers & when I find a company that can actually GIVE GOOD CUSTOMER SERVICE I am very happy to recommend to all family & friends.
Aug 22, 2016
First off let me start by saying that slVanessa and anita. Are the most professional beautiful young ladies I've ever met in my entire life customer service must be there calling I will cosign that!! Cool Travis. Palmer.
Jul 29, 2016
Great and friendly staff. Amanda is always so willing to help my husband and myself out and answer any questions we may have. The location is always clean and everyone in the office is always smiling. Great job
May 25, 2016
Great customer service
Everything you want from a storage company. Quick, easy, short paperwork, kind and helpful.
Mar 09, 2016
A little pricey but good service.
I paid a little more than I wanted to but at least the service was very good.
Sep 19, 2015
Quick and easy.
Booking storage was quick and easy. My only gripe is the storage items (boxes, tape, etc.) cost more at the PS store that anywhere else I looked.
May 08, 2014
friendly and helpful employees made the process simple
The employees and owner are on site frequently and are willing to answer questions. Their friendliness and professionalism made the whole process painless.
May 07, 2014
Never expected to have such a great experience with a Storage Co.. I mean its a Storage Co LOL
When I went in I was literally in and out. GOt everything set and was ready to put my things in right away. WHen I called the facility, the lady was super nice I was chit chatting like if she were my friend from a long time ago, we were just laughing :) Hope I don't get her in trouble for saying that, but she was really AWESOME and helped answer all my questions. THANKS ;)
Feb 26, 2014
great storage and no bugs,in a cool space.
I do love the storage unit and having air control helps in california's heat. But cost alot a month for a small unit. $66.00 for a small unit is crazy when last year it was $56.00. During hard times we all need to store are stuff even with the cost Public Storage is the best I have found...