Extra Storage Santa Clara

Everyone involved was courteous and very helpful.

Extra Storage was helpful and timely every step of the way. They made it easy to set up the storage space.

Recommended: Yes

Good value for money

The place looked clean and easily accessible. It has good value if storing items for long term.

Recommended: Yes

Well lit clean and secure

Staff was friendly and knowledgeable the units were very clean and I got a great prices

Recommended: Yes

Good pricing

Quick and easy, good customer service

Recommended: Yes

Wonderful Experience

The guy who helped me was knowledgable/helpful and nice. Unit was very clean as well. Amazing price and love the location. I highly reccomend this place.

Recommended: Yes

Move in very smooth.

Very courteous and helpful crowded office for 2pm Thursday.

Recommended: Yes

Great rates and secure facility

You can’t beat the rate at this facility. The service was great. A gentleman who wasn’t even the normal staff helped us and was so nice.

Recommended: Yes

Clean and Convenient

Very helpful staff that went out of his way to explain everything to me. The facility is clean, secure and easy to access.

Recommended: Yes

Xiomara (customer service) was very professional and toured me to facility

The storage is clean and Xiomara expkained to me details sbout the contract.

Recommended: Yes

Overall good

They don’t have a cctv in the hallway and any code for door for the hallway. They only have a lock code for the main entrance for the cars.

Recommended: Yes

Excellent customer service

The front desk was so helpful.

Recommended: Yes

Found a very good deal

old storage. elevator is just for storage

Recommended: Yes

Quick and easy

Staff were amazing! Unit was easy to access and movein was quick.

Recommended: Yes

Overall positive experience

Overall positive experience. The facility is conveniently located, reasonably priced and clean

Recommended: Yes

Quick and Easy

This was my first time renting out a storage space, and I'm so glad I went with them-- everything was so quick and easy, and the staff was extremely helpful and friendly. Everything is provided, even water!

Recommended: Yes

Super nice staff!!

Love this place, some of the nicest staff members I have ever met. Very clean, easy to navigate, and elevators for easy move-in.

Recommended: Yes

Very professional

They are very professional, easy to access. Good storage facilty.

Recommended: Yes

Excellent experience

Efficient and easy to deal with.

Recommended: Yes

Reasonable prices, zero hidden fees. Move in process was a breeze.

Reasonable prices, zero hidden fees. Move in process was a breeze.

Recommended: Yes

Five stars

Just moved in. No problems, the staff is helpful and polite. The spacious unit for a reasonable price.

Recommended: Yes

Great value for your money but bring a flashlight!

I recommend this place highly as long as you bring a flashlight. And bring a strong one. My unit is on the second floor of a building that has no windows and the lighting in the hallway is marginal at best. The managers are a very kind couple and they do a good job of keeping the place safe.

Recommended: Yes

Everything that was expected from storage facilities

Excellent storage facilities I was impressed with overall service and ease in which everything worked out. Moving can be a stress and personal made it effortless.

Recommended: Yes

I would recommend

Managers were very helpful and facility was clean and very secure

Recommended: Yes

on line

Outstanding service, great customer service, easy access and very reasonable prices

Recommended: Yes

First time using a storage unit - very helpful young woman who helped me

Great location - helpful staff - fairly clean facility - I wish they had roller dollies around the entire property

Recommended: Yes

Exceptional service and value

The couple at the counter were very professional and friendly they explained everything to me upfront I was given a tour of the facility I was very pleased with my unit location and overall convenience. The woman at the counter brought me a cart when I returned the next morning to assist in my move in I was very pleased with the personalised customer service I received five stars to this management team.

Recommended: Yes

Super friends staffs there

The facility is safe and the staffs there are super friendly. Great move in experience.

Recommended: Yes

Convenient Storage Unit

Great place at great prices. Need a lock and don't need insurance.

Recommended: Yes

No problems so far.

The good. Made my reservation at about 2pm. Called at 3 to check their hours. They close the office at 6. I loaded up and arrived at 4. Took the tour, signed up, and unloaded before the office closed. You can still escape until 7 with the key code. Seems pretty secure. I could only see one way to get ripped off and that was easily backtracked. So no problem. The bad. Big place so there was some walking back and forth to pick up and return their dolly cart. Bring your own lock. I bought one there for $13. They sell moving supplies but I had my own. The touch pad to open the entry gate has a mind of its own, but nothing is perfect. No ugly. The staff were efficient and very nice. And the ride on the golf cart to check out the unit was kinda fun. Moving wasn't. All in all, things went pretty smooth.

Recommended: Yes

It was big

It was pretty straight forward with the tour and the guidance. Although, I was hoping to get a free locker but it did not come with the storage. Bummee.

Recommended: Yes

Very pleased with the storage unit and the staff!

The staff was very attentive when we came in to pay for the storage unit - unit was clean and as expected. I have seen some people complain about the small elevator - it is more than adequate to hold carts as long as you understand that you are not to ride in the elevator with the cart (as explained by the staff).

Recommended: Yes

Friendly and flexible

The facility is a bit old and most of units are not climate controlled, but the front husband and wife are very friendly and working hard for customers to move in and out. I would recommend.

Recommended: Yes

Great facility!

Professional staff, clean facility great rates.

Recommended: Yes

I'm happy I chose them as my storage

The property managers were extremely accommodating and thoroughly explanatory on everything and made us feel extremely welcome and let us know our items will be safe and we feel that that is true they were exceeding our expectations with their customer service and the time they took to have us feel secure with our items at their facility every time I visited so far there has been somebody cleaning or inspecting the corridors to make sure things are safe and secure I am extremely happy with my choice I highly recommend

Recommended: Yes

Excellent!

Coming from Extra Space in San Francisco, this is such an upgrade. The facility is so nice and clean the management is super helpful and friendly. I couldn’t be more satisfied!

Recommended: Yes

easy and good pricing

the 2 owners are very helpful, explaining everything. location is good i just wish it would be open longer in the evening the rest is good

Recommended: Yes

Needed extra storage for my items

Great location and excellent customer service

Recommended: Yes

Great staff, good deals, nice location, not very tech-savvy though

The staff at this location are fantastic, the location is quite central, and if you get in at the right time, the rates are great for a storage space in Silicon Valley. I really prefer them to larger, more factory-farm companies like Extra Space and Public Storage. There are real people behind the counter, who say hello and goodbye and remember your name, and the friendliness is incredible. They've got a more small-town, old-timey vibe that I'm a huge fan of, and they're definitely far more professional than at many of the other companies, where the employees are basically glorified robots being monitored at all times for their behavior. Try visiting a competitor and asking if you can use their bathroom, "Sorry sir, it's against our policy..." Try it at Extra Storage, "Well sure! How are you doing today?" If I had to pick on something, I'd say that consistent with their old-fashioned vibe, they don't really have a web presence, which I haven't really needed, but could be a deal-breaker for some people.

Recommended: Yes

good location, great staff

I used open an account for 5 by 5 space. Staff was friendly and very helpful. Love location and clean place.

Recommended: Yes

Excellent facility

Great friendly staff, extremely clean facility, overall excellent experience.

Recommended: Yes

Best deal for the money you pay

I had checked many sites for storage space and finally I choose ExtraStorage at SantaClara. They are best with reasonable prices and I got 10×10 with a great deal. They also provide truck for free to move the stuff and that would save lot of money for people who need to rent a vehicle. Management is very nice and they explained every detail very patiently and thoroughly. I would recommend people to lease space at ExtraStorage.

Recommended: Yes

Terrific customer service

Rusty and Terra are very kind and helpful. The area is very safe and secure. Loved my experience.

Recommended: Yes

Excellent price and service

The folks at ExtraStorage we’re awesome! Super friendly, helpful, and approachable. The unit was the cheapest out of all of them, in a good location, clean, and everything I wanted. I would 100% recommend ExtraStorage and particularly the one at the Sunnyvale location.

Recommended: Yes

Very Good

A very nice storage place. Verygood service and a very good deal of price. It was so clean and secured with CCTV Cam in everycorner. So you feel safe

Recommended: Yes

Good for price

Good for price .It is not the fancy storage but it serves the purpose.

Recommended: Yes

Super friendly staff!

The facility is secure and easy to navigate. It is staffed by a lovely couple who are very pleasant to deal with.

Recommended: Yes

Great storage

We just moved stuff into our unit a few days ago. Customer service was excellent and the process was quick. I really appreciated that he gave us several options, trying to get us as close to elevator as possible. Very helpful and polite. Thanks!

Recommended: Yes

Decent storage for this price

Decent storage for a good price The doors look like paper. Everything else is fine.

Recommended: Yes

Friendly staff, good price

Staff was very friendly and helpful, and price was competitive. Instructions given were clear and detailed. Facility was clean.

Recommended: Yes

Clean and easy to get to

Amenities to assist you in loading your items into your storage and a discount for paying in advance Friendly stafi

Recommended: Yes

Friendly and right priced

Very friendly staff. Priced below competition. Units clean and well maintained.

Recommended: Yes

Friendly Folks Run This Place, Gotta Love The Good Vibes

I just moved my belongings into storage this week due to an emergency move situation. The folks at Extra Storage Santa Clara are so friendly and helpful. It is ran by a husband and wife team who really know how to make a person feel welcome.

Recommended: Yes

Cheap, quick online reservation

The check in process could be better organized. The variation of hours should also be listed on their website for those individuals trying to plan their loads, in addition to the reminder to bring a lock.

Recommended: Yes

Best place in Sunnyvale to get a storage

Booked the reservation online for extra storage the morning of and by that afternoon I was moved in and ready to go. Customer service was excellent better than I expected attendee show me 3 units and I was able to find something cheaper and better than I reserved awesome staff super-friendly and yes the Price Is Right

Recommended: Yes

perfect amount of room in my 4 by 4 for room furniture

perfect amount of room in my 4 by 4 for room furniture

Recommended: Yes

Location very convenient

There were very friendly employees. This was my first time moving on my own and everyone was very helpful and supportive.

Recommended: Yes

It was good for the price it was for

Melissa was very helpful and had a really nice personality. I was hesitant on renting there but she sealed the deal for me... but overall everything was fine

Recommended: Yes

Great experience!

The team was wonderful. I had a surgery right before my move in day and we're very understanding about postponing my move in day. They also put me in a unit very close to the lift so I would not have to carry far. I would recommend them to anyone looking for storage.

Recommended: Yes

its ok

Extra Storage Santa Clara 2797 Scott Blvd Santa Clara CA 95050 = they're ok

Recommended: Yes

Great service almost offsets the pricetag

The front office staff was super helpful in getting the right unit for me - outdoor, ground floor, and well lit. The gate code entry AND exit is a great added security feature.

Recommended: Yes

great customer service

very friendly and knowledgable staff. very willing to provide help with your question

Recommended: Yes

Excellent value!

Great storage facility..affordable..month to month.. clean.. use of moving truck..50% off first month! How could you go wrong?!!

Recommended: Yes

great customer service

very friendly and professional customer service.

Recommended: Yes

Quick, easy, affordable!

Called off internet.. got 50% off first month, easy, clean and great service. Moving truck included with rental. Selling point was month to month option!

Recommended: Yes

Quick, easy and affordable storage unit!

Called the main # for assistance. Provided a moving truck and wonderful assistance! Great customer service! Quick and easy!

Recommended: Yes

good price

I chose the place because of the price. The disadvantage is the gate hours

Recommended: Yes

Better than expected experience!

Jason and Shannon are super friendly and helpful people. We leave with the impression theirs is the best storage place we could find and great satisfaction.

Recommended: Yes

Great place

Moving in was really easy, staff the the front desk explained everything clearly, unit was as described, great experience.

Recommended: Yes

The staff is very friendly

Overall I'd rate 4-4.5 stars. The staff was very welcoming, friendly & helpful. The reason I rate not 5 stars is because the closing is sort of early & if you're in the second floor the large duly is hard to get in the elevator. It took me a lot longer than expected to move my stuff in there because of the elevator/duly issue.

Recommended: Yes

Clean and efficient

Friendly staff. Clean area, looks secured.

Recommended: Yes

The customer service is the best!!!

Best storage facility in the area!

Recommended: Yes

Great place and good staff

They helped me get the perfect storage room for my belongings. I was impressed

Recommended: Yes

Very friendly staff, clean, and cheap!

This place is a secure facility. The staff are super cool and very friendly. They had answers to all of my questions. You can't beat these prices. They also provide you with a free truck to use. I'd definitely recommend this place to anyone looking for a quick and efficient storage facility.

Recommended: Yes

AWESOME

Great pricing and overall fast booking

Recommended: Yes

Clean Storage Spaces

The Manager, Jason and his Wife Shannon explained every thing very well to me. I saw the Storage Spaces and those were clean Spaces.

Recommended: Yes

Excelent!!!

Everything was awesome! I save lots of money moving my stuffs to this Storage. They bring me the moving truck and dollies. Everyone is so kind. I really like this place.

Recommended: Yes

In and out and friendly staff

Took not five minutes of paperwork/rules and quick tour of the storage space. Staff was fun and I got a laugh. Can't beat their price either!!!

Recommended: Yes

AWESOME!!!!

The staff is so kind. The storage is so clean. I love It. I moved out from Public Storage with a rude staff and dirty place. You must get your storage.

Recommended: Yes

It was ok

Affordable but you get what you pay for.

Recommended: Yes

The best storage in the bay area.

The couple running this place are amazing. They gave me and my fiance a ride on the golf cart while touring the location and were very customer oriented in advising us on which unit to get.

Recommended: Yes

Friendly people that were on top of everything.

I was helped quickly and efficiently. I even received a phone call saying I was over charged and would receive a refund.

Recommended: Yes

I would recommend this place to someone.

Overall I would give it a 4 star review.

Recommended: Yes

Best deal I've received! Thank you Sparefoot!

Great staff! 5 stars on everything.

Recommended: Yes

Great staff. The rate is great ... as promised.

I love their staff especially Shannon. She is very professional, helpful and happy to assist. She answered all our questions. I'm happy to go through Sparefoot. It was the best deal I've ever found in searching for the perfect storage space.

Recommended: Yes

Good experience.

Reasonable prices, the cheapest I could find in the area. Customer service is good.

Recommended: Yes

Great customer service!

No complaints whatsoever, staff from office to field was accomadating,explained the rules clearly, storage unit was very clean, and in a great location,a couple miles from home.

Recommended: Yes

Great service! Great people to deal with.

My first time renting a storage. I was scared at first because I have no idea what's going to happen. The owner made sure I get the best 9x9 unit and explained every detail to me. Free lock too! I'm very happy with my storage unit.

Recommended: Yes

Solid storage with great service at the right price.

Great customer service, very clean, and good price for the Bay Area. Highly recommended!

Recommended: Yes

Easy

Great service. Good pricing. Friendly staff

Recommended: Yes

Very happy with the facility

It was very easy to use this facility and I find the front desk members very friendly (always with a smile on their face). With this good attitude, even if you face some issues during move in, those will get resolved with in no time :). I will recommend to my friends for sure.

Recommended: Yes

Low Price, Great Customer Service

The prices are lower than any other place around San Jose or bay area. Staff is nice. RV and vehicle storage is available. No dumpsters, limited gate hours, no fire control equipment inside storage facilities.

Recommended: Yes

Very good service!!!

Excellent services very attentative to all our needs.

Recommended: Yes

Satisfactory

Very satisfied overall with everything.

Recommended: Yes

Standard run of the mill storage. Well kept*

The people there were friendly professional speedy helpful the place was clean although the couple that lived on premises or very friendly I made eye contact and he gave me a dirty look I asked him if there was a trash can on site where I can throw away some broken glass and he just said no!

Recommended: No

Friendly

Friendly atmosphere and totally professional well kept up and the prices you can't beat

Recommended: Yes

Very friendly staff onsite

Smooth move-in experience, Melissa was helping to choose an unit close to the entrance. Thanks.

Recommended: Yes

Secure facility at a great price

The customer service was fantastic , and the entire process was done quickly. Although it is a older facility, everything was very operational . They have security cameras and also barbed wire along the perimeter of the fence . the manager was really accommodating with my location request. A great experience

Recommended: Yes

Santa Clara office staff very helpful and nice. Office very clean, modern, and efficient, attractive.

Recommended: Yes

Best service

Understood my price and needs and the customer service was the best part .. Very friendly and easy going .. That's a plus for me ..

Recommended: Yes

Quick and easy

Recommended: Yes

Great Facility!

The fine print policies they have make you initial feel a little sketch but other than that its a great clean facility!

Recommended: Yes

Friendly

Easy in and out process very friendly and courteous.

Recommended: Yes

It was fine. Found what I needed.

Recommended: Yes

Best bang for your buck!

Good pricing, good service! Would recommend!

Recommended: Yes

It's fast and easy, all needed to rent in that storage are your basic info, CA Id and your down payment. Insurance is optional and you can get it thru a third party. The couple that manages were great and straight forward. Registration takes 15 mins.

Recommended: Yes

The staff is very friendly and helpful and the price you cant beat

Recommended: Yes

affordable storage

Clean, very friendly and helpful staff and the best price i found.

Recommended: Yes

Great experience, very nice staff, great price.

Would recommend to friends. The location is safe and very large and clean. Nice staff.

Recommended: Yes

Don't waste money on the other guys...

Very nice staff. They took time to show me how to use the elevator and went over everything. They answered all of my questions and made me feel at ease. And they are open every day of the week (except for major holidays, but that's totally understandable.)

Recommended: Yes

got one spare foot put on hold for me.

Move in special was only for unit I held. internet special $1.00 move in was not honored, or 1/2 off 1st mo. on other units either. No move in truck. Customer service weak. Phone wasn't answered 2 days.. I went to location to firm everything up myself. Moved next day within budget.

Recommended: Yes

Great customer service and Great price value for services offered

The lady that attended us was quick and thorough. She made everything very easy, especially with her friendliness. The price was amazing, considering the size of the storage unit and the free delivery truck offered. I would definitely come back here again if needed in the future as well as recommend it to a friend.

Recommended: Yes

Friendly staff and great pricing

Family owned place with great customer service.

Recommended: Yes

Great price ( hopefully, it will not be increased soon ! ), quick professional friendly service.

We've just started our relationship with this storage. Everything looks good so far. We like the facility and admin. staff. Their rules are reasonable, price is great.

Recommended: Yes

Very Clean, great staff, very functional

Showed up at this place on a whim. The staff was great, moving in was very easy and convenient, the place was incredibly clean and seemed secure. A bit on the pricy side though...

Recommended: Yes

Carts are worthless. Barely fit in elevator.

Overall I find the whole set up needs help .

Recommended: Yes

Non corp storage near me

I am very happy with this place. Not only is it near me, but it is in Santa Clara and cheaper than the competitors. The security requires you to punch your code to exit which I think is a great security feature that more places should have. My only disappointment is the elevator will fit their carts for carrying items, but the hallway and size of the elevator makes it hard to maneuver around so it takes a bit more work than I would like to have to deal with when going to another floor.

Recommended: Yes

Excellent customer service!

We forgot our lock and they quite happily loaned us one. Really friendly people, and the facility is super clean.

Recommended: Yes

Friendly and helpful staff here make sure you get what you need.

The free truck at move-in has a 8x16' cargo area and comes with both a hand truck and a furniture dolly. It really is free to use all day, and saves both money (no uhaul rental needed) and time (no uhaul pickup and dropoff needed).

Recommended: Yes

Recommended: Yes

Efficient, professional and friendly

The overall experience was good. Transaction from the start was smooth. I like the fact that I was able to be shifted to a bigger unit when my things didn't fit the smaller unit . I would highly recommend their service and facility.

Recommended: Yes

Good storage but shady pricing gimmicks

The customer service is fantastic and the facility is better than public storage. Only gripe is that I found my init at a great price, but wasn't told that the price would skyrocket after 7 months or so. Was quite surprised and am very disappointed. I simply don't have the time to move or I would have already. Raised the price by almost $40per month. Not cool. So all in all it is a good place with great customer service, but poor corporate management policy. Be aware that this will happen if you find a good rate. It will change.

Recommended: Yes

Good facility run by a friendly and professional staff

Facility was clean, seemed secure, and even offered a truck to use to make the move easier

Recommended: Yes

Great price, clean facility and very friendly service! :)

Very friendly staff, seamless move in :)

Recommended: Yes

The owners are very friendly

Since the first day until the last I booked a unit with them, the owners have been kind and polite and mainly they keep the property very clean. I highly recommend them to others. =)

Recommended: Yes

Super friendly snd helpful

They were so helpful, nice, fast and great that im so glad and lucky to have found them.

Recommended: Yes

Great

SurveyReview

Recommended: Yes

Great price, clean facility and very friendly service! :)

My experience was very smooth moving into my unit, great friendly service, clean facility, easy acess to the complex. Highly recommended! Thank you :)

Recommended: Yes

Awesome

I was impressed with the Customer Service at this facility. The space was avalabe and it was perfect for what I need.

Recommended: Yes

Friendly staff, quick rental process and easy of access

Recommended: Yes

Nice staff, clean place

Staff are nice. Free same-day 15ft box truck rental on getting a new locker. Clean place. Cameras outside but none on the lockers inside. The only parking in the gate is in front of other peoples lockers. There's a lift/cargo elevator that'll fit a ton of boxes or possibly a fridge.

Recommended: Yes

Good place

I liked the price, staff was friendly and good location

Recommended: Yes

very helpful and friendly staff. Made everything simple and easy for me to move in.

Recommended: Yes

Super friendly

Great people and hours. I don't have an experience to compare but no complaints.

Recommended: Yes

Great service

Great service at the front desk and very helpful with my movers

Recommended: Yes

Great Customer Service

The front desk people were very friendly and made you feel comfortable. The facility is very clean and the pricing is very reasonable. Would definitely recommend this place for your storage needs.

Recommended: Yes

Safe, secure, clean, with knowledgeable on-site staff

Extra Storage has a ton of spaces of all sizes. The on-site staff were patient and showed me about five different units of all sizes until I decided what I needed. I've only rented spaces on the ground floor before, but in this case it was for stuff I don't need frequently so I rented on the second floor. The elevator you put your stuff in is *really* slow, but that's only a minor inconvenience. Getting the cart in the elevator is a bit like parallel parking in Boston -- a test of your driving skills. Again, only a minor inconvenience. I'd definitely use this place again, and definitely recommend it to others.

Recommended: Yes

Great balance of convenience and price

Easy to move into, fast and secure. Great pricing. No significant negative issues

Recommended: Yes

Excellent!

The were extremely helpful when I moved in and answered all the question I had before I had the chance to ask them. In the end my experience was fantastic they were very nice and helpful.

Recommended: Yes

Very friendly, helpful office staff!

We were very impressed with the friendly, helpful office staff. They were efficient and informative.

Recommended: Yes

Cheap moving solution!

Nice people and services. Thumbs up!

Recommended: Yes

Good Service

Awesome people, awesome service...

Recommended: Yes

Recommended: Yes

Overall experience is highly satisfactory. No complicated paperwork and move-in was very easy. We will be repeat customers and will recommend to others.

Recommended: Yes

Friendly staff, clean & secure facility

Found this place online. The woman working the office was very friendly and helpful. The storage areas are clean and well secured. A code is required to get into and out of the facility. Carts are available and the cargo elevator was easy to use.

Recommended: Yes

I love it it's very use full

Very clean and secure cheap price too I will recommend more people

Recommended: Yes

The front office people were so very pleasant and helpful

Recommended: Yes

amazing

Everything looks great and is amazing, the price is right

Recommended: Yes

Great storage facility!

I needed storage space that was reasonably close and not outrageously expensive. I saw places with 5' x 5' unit that were as high as $116/month. At Santa Clara Extra Storage the same unit was only $56/month, and the 1st month is 50% off. Plus, the folks that work there are very friendly & helpful! All-in-all, a great storage facility

Recommended: Yes

Good Pricing but can be difficult to get items into storage

Overall, I am satisfied by the pricing and storage. However, the facility is open only during work hours during the week and it was quite difficult to move items from my car into storage because of the narrow hallways, elevators, etc. Recommend that you should bring at least one friend to move your items.

Recommended: Yes

Recommended: Yes

Great customer service, price,clean

Friendly and courteous staff. Prices very reasonable. Easy access and very clean. Loved the service they provided

Recommended: Yes

Shocked that the doors for the smaller units are cardboard, offering zero security and I saw no security camera inside the buildings. Probably will look for another location.

Recommended: No

Perfect storage unit

Amazing staff and great location! Everything I was looking for at a great price.

Recommended: Yes

Nice staff and good services

Recommended: Yes

Very nice people ,helped with a lot of questions and always had reseloution or me or a way to answer my questions.

Recommended: Yes

Colleen and Kevin are so nice and friendly. The facility is clean and has a safe feeling. I have already recommended them to a friend.

Recommended: Yes

潇摯

Recommended: Yes

Very prompt courteous customer service.

Recommended: Yes

Very friendly. Overall great experience!

Recommended: Yes

I went to this facility on a recommendation from a family member and I will recommend this to any friend that needs storage.

Recommended: Yes

Recommended: Yes

they made me feel comfortable and safe and will recommend it to my friends

Recommended: Yes

amazingly sweet people running the store.

Recommended: Yes

Overall great experience

Recommended: Yes

Awesome management team

Recommended: Yes

great

Recommended: Yes

Great location and value

I had a wonderful experience! The staff is friendly, helpful and a pleasure to deal with. The truck was ready for pickup and the move went smooth. Thank you for making this move so easy.

Recommended: Yes

Recommended: Yes

Friendly, helpful staff and very clean...my move in was so easy.

Recommended: Yes

Excellent friendly office staff! The elevators are slow, and another party was using them and we ended up carrying everything up a flight of stairs to second floor. The mover we hired said the same thing happened the weekend before. Overall, happy with the value.

Recommended: Yes

Great customer service!

Friendly, professional and calm during a stressful move. I would definitely recommend this storage facility, I felt like I knew all the costs up front, I was treated fairly, and the cost was better than most. Given the cheaper price, I thought we might end up with some shady storage facility, but I thought it was clean and well maintained, and the staff was professional and very friendly.

Recommended: Yes

I picked up a truck Thursday morning and moved my belongings into the storage unit in the afternoon. Everyone was friendly and helpful. I couldn't have asked for more..

Recommended: Yes

Incredibly helpful staff.

Recommended: Yes

Great service at a good price

Recommended: Yes

nice

Recommended: Yes

I've just moved in a week ago and here's my take on it. Friendly staff, clean facility, and affordable prices. I am very happy that I reserved my storage unit here. I would definitely recommend this place.

Recommended: Yes

Quick, pleasant, and easy to access! Clean space and elevator access key!

Recommended: Yes

Very friendly and helpful

Recommended: Yes

A Solid Storage Experience

I've been renting from them for the past year. Since I got my new apartment, I am finally ending my time with Extra Storage. The time with them has been truly a great experience. Their price is fair, their staff is friendly, and I've never had a problem with the gate code or such. Thanks so much, Extra Storage. You guys rock!

Recommended: Yes

The people there were great and very helpful

Recommended: Yes

Great!

I just recently got my storage unit there and must say that I was pretty impressed with them. They had the largest variety of units available and the prices were pretty decent, compared to some other storage places I checked out. The storage areas were super clean and felt very secure. In addition, the staff was super friendly and helpful.

Recommended: Yes

This facility does not seem to secure; however it is a good value for the price. The customer service is excellent.

Recommended: Yes

It was a good experience.

Recommended: Yes

Easy and awesome! Jason was great!

Recommended: Yes

Recommended: Yes

Recommended: Yes

Great overall experience. I'm very happy we chose Extra Storage. I would highly recommend them.

Recommended: Yes

It was a great experience with the representative and the Facility is nice

Recommended: Yes

Good customer service, but needs more elavators.

Recommended: Yes

Great staff, were very helpful with paperwork, payment, finding the right sized unit, and everything else

Recommended: Yes

First Class, Thank you

Recommended: Yes

Helpful Staff

Amazing value! Friendly and courteous staff. Easy to find, right off the 101. I am new to the area and needed a place to store my stuff. Extra Storage came with great reviews and I can see why!

Recommended: Yes

The price was right. Easy to rent.

Recommended: Yes

Very pleasant. The staff was extremely gelpful and friendly. They made me feel comfortable particularly this being myfirst time utilizing a storage facility.

Recommended: Yes

Great place!

This a great storage location! The people who work there are super friendly and it was an affordable find in the area!

Recommended: Yes

Recommended: Yes

Nice facility and very nice management.

Recommended: Yes

Price guarantee not honored. Promotion offer not honored

Recommended: Yes

Recommended: Yes

Moving Home

We used this storage facility due to a lease ending on a rental and now homeless!! :-(.....but Shannon and Jason made our belongings feels safe and secure. Excellent customer service, would highly recommend using them.

Recommended: Yes

First time we've rented a storage unit and we were so pleased with the service, the cleanliness of the property and helpfulness from the staff.

Recommended: Yes

Great place for storage. Nice people. They have a truck that you get to use at no extra cost as well as carts to use.

Recommended: Yes

Extremely pleasant experience

I was in dire need of a storage unit and found a 5x5 which proved to be more than enough room. Every interaction, both in person and on the phone was pleasant, respectful and professional. Upon arriving at the site, we filled out paperwork quickly, were given a ride to the unit, and a ride back. I noticed how exceptionally clean both the unit and the property were. When unpacking our two cars, my boyfriend went back to pick up the hand cart, but we were surprised that it was being driven over to us!! The only issue I have is that the service elevator is a bit tight if you are moving the hand cart in with a full load - a bit difficult to manuever in and out. I would definitely recommend Extra Storage to everyone. I'm really happy I chose this spot for their great value, but also the excellent customer service.

Recommended: Yes

Jason help me. He was able to efficiently show me the facility and answer all my questions. The facility has control access, but the 4x4 locker I rented seemed to be pretty low security. I don't think it would too difficult to break into one. I haven't seem many other storage lockers to get a relative feel of the security. The move in was a positive experience and I would recommend the facility.

Recommended: Yes

Lovely staff. Very clear. Would store more there.

Recommended: Yes

Booked from 2400 miles away, showed up a day late and they took care of everything.

Recommended: Yes

Recommended: Yes

Very helpful and friendly staff. Convenient location and complimentary truck use. Would definitely recommend to friends.

Recommended: Yes

Clean, courteous front desk, great price for what you get

Recommended: Yes

Very friendly and helpful staff

I really like this storage facility. The people are great! The price, although I didn't shop around, seemed reasonable. The only thing that concerned me was the gfate hours. (Close too early) I can live with that :)

Recommended: Yes

Recommended: Yes

Customer service is outstanding with a friendly family environment!

I sincerely appreciated the great service I received at Extra Storage! They made a mistake on pricing that gave me the aboslute lowest rate in the bay area, and honored it anyway! They were funny, friendly and helpful. Best in class service!

Recommended: Yes

well kept, but make sure you ask for the 1/2 first month rate!

It's a good facility, reasonably priced, but make sure you ask for the first month half off, as they forgot for me.

Recommended: Yes

I really enjoyed my experience at Extra Storage. Great price and great customer service. I am extremely satisfied and would recommend it to anyone.

Recommended: Yes