Linda Jofuku
Dec 26, 2023
Everyone involved was courteous and very helpful.
Extra Storage was helpful and timely every step of the way. They made it easy to set up the storage space.
Recommended: Yes
Shubham Kumar
Oct 03, 2023
Good value for money
The place looked clean and easily accessible. It has good value if storing items for long term.
Recommended: Yes
Mary Lewis
Aug 19, 2022
Well lit clean and secure
Staff was friendly and knowledgeable the units were very clean and I got a great prices
Recommended: Yes
Amelia
Aug 13, 2022
Good pricing
Quick and easy, good customer service
Recommended: Yes
James Cobb
Aug 10, 2022
Wonderful Experience
The guy who helped me was knowledgable/helpful and nice. Unit was very clean as well. Amazing price and love the location. I highly reccomend this place.
Recommended: Yes
Dean Murrin
Jul 31, 2022
Move in very smooth.
Very courteous and helpful crowded office for 2pm Thursday.
Recommended: Yes
Nannette Don
Jul 20, 2022
Great rates and secure facility
You can’t beat the rate at this facility. The service was great. A gentleman who wasn’t even the normal staff helped us and was so nice.
Recommended: Yes
Kait Philbin
Jul 19, 2022
Clean and Convenient
Very helpful staff that went out of his way to explain everything to me. The facility is clean, secure and easy to access.
Recommended: Yes
Edwin Laoreno
Jul 16, 2022
Xiomara (customer service) was very professional and toured me to facility
The storage is clean and Xiomara expkained to me details sbout the contract.
Recommended: Yes
Naveen
Jul 09, 2022
Overall good
They don’t have a cctv in the hallway and any code for door for the hallway. They only have a lock code for the main entrance for the cars.
Recommended: Yes
Van Huynh
Jul 08, 2022
Excellent customer service
The front desk was so helpful.
Recommended: Yes
venkat
Jul 05, 2022
Found a very good deal
old storage. elevator is just for storage
Recommended: Yes
Dara
Jun 27, 2022
Quick and easy
Staff were amazing! Unit was easy to access and movein was quick.
Recommended: Yes
Maxim Moiseev
Jun 21, 2022
Overall positive experience
Overall positive experience. The facility is conveniently located, reasonably priced and clean
Recommended: Yes
Leslie
Jun 16, 2022
Quick and Easy
This was my first time renting out a storage space, and I'm so glad I went with them-- everything was so quick and easy, and the staff was extremely helpful and friendly. Everything is provided, even water!
Recommended: Yes
Ashley Patoni
Jun 14, 2022
Super nice staff!!
Love this place, some of the nicest staff members I have ever met. Very clean, easy to navigate, and elevators for easy move-in.
Recommended: Yes
Court Airhart
Jun 14, 2022
Very professional
They are very professional, easy to access. Good storage facilty.
Recommended: Yes
Char Woods Silberg
Jun 09, 2022
Excellent experience
Efficient and easy to deal with.
Recommended: Yes
Christie MacDougall
Jun 09, 2022
Reasonable prices, zero hidden fees. Move in process was a breeze.
Reasonable prices, zero hidden fees. Move in process was a breeze.
Recommended: Yes
Nataliya T
May 23, 2022
Five stars
Just moved in. No problems, the staff is helpful and polite.
The spacious unit for a reasonable price.
Recommended: Yes
David Kamnitzer
Oct 23, 2021
Great value for your money but bring a flashlight!
I recommend this place highly as long as you bring a flashlight. And bring a strong one. My unit is on the second floor of a building that has no windows and the lighting in the hallway is marginal at best.
The managers are a very kind couple and they do a good job of keeping the place safe.
Recommended: Yes
Darryl Jackson
Aug 04, 2021
Everything that was expected from storage facilities
Excellent storage facilities I was impressed with overall service and ease in which everything worked out. Moving can be a stress and personal made it effortless.
Recommended: Yes
Melissa Scott
Jul 20, 2021
I would recommend
Managers were very helpful and facility was clean and very secure
Recommended: Yes
DJ
May 04, 2021
on line
Outstanding service, great customer service, easy access and very reasonable prices
Recommended: Yes
Anne Hansen
Apr 30, 2021
First time using a storage unit - very helpful young woman who helped me
Great location - helpful staff - fairly clean facility - I wish they had roller dollies around the entire property
Recommended: Yes
Juanita Fredrickson
Apr 20, 2021
Exceptional service and value
The couple at the counter were very professional and friendly they explained everything to me upfront I was given a tour of the facility I was very pleased with my unit location and overall convenience. The woman at the counter brought me a cart when I returned the next morning to assist in my move in I was very pleased with the personalised customer service I received five stars to this management team.
Recommended: Yes
Chaonan
Apr 07, 2021
Super friends staffs there
The facility is safe and the staffs there are super friendly. Great move in experience.
Recommended: Yes
Kirsten Jones
Mar 22, 2021
Convenient Storage Unit
Great place at great prices. Need a lock and don't need insurance.
Recommended: Yes
James Smith
Mar 04, 2021
No problems so far.
The good.
Made my reservation at about 2pm. Called at 3 to check their hours. They close the office at 6. I loaded up and arrived at 4. Took the tour, signed up, and unloaded before the office closed. You can still escape until 7 with the key code. Seems pretty secure. I could only see one way to get ripped off and that was easily backtracked. So no problem.
The bad.
Big place so there was some walking back and forth to pick up and return their dolly cart. Bring your own lock. I bought one there for $13. They sell moving supplies but I had my own. The touch pad to open the entry gate has a mind of its own, but nothing is perfect.
No ugly.
The staff were efficient and very nice. And the ride on the golf cart to check out the unit was kinda fun. Moving wasn't. All in all, things went pretty smooth.
Recommended: Yes
Tony
Feb 02, 2021
It was big
It was pretty straight forward with the tour and the guidance. Although, I was hoping to get a free locker but it did not come with the storage. Bummee.
Recommended: Yes
Richard
Dec 09, 2019
Very pleased with the storage unit and the staff!
The staff was very attentive when we came in to pay for the storage unit - unit was clean and as expected.
I have seen some people complain about the small elevator - it is more than adequate to hold carts as long as you understand that you are not to ride in the elevator with the cart (as explained by the staff).
Recommended: Yes
Koki
Dec 09, 2019
Friendly and flexible
The facility is a bit old and most of units are not climate controlled, but the front husband and wife are very friendly and working hard for customers to move in and out. I would recommend.
Recommended: Yes
William
Nov 19, 2019
Great facility!
Professional staff, clean facility great rates.
Recommended: Yes
Rachelle
Sep 09, 2019
I'm happy I chose them as my storage
The property managers were extremely accommodating and thoroughly explanatory on everything and made us feel extremely welcome and let us know our items will be safe and we feel that that is true they were exceeding our expectations with their customer service and the time they took to have us feel secure with our items at their facility every time I visited so far there has been somebody cleaning or inspecting the corridors to make sure things are safe and secure I am extremely happy with my choice I highly recommend
Recommended: Yes
Volodymyr
Aug 19, 2019
Excellent!
Coming from Extra Space in San Francisco, this is such an upgrade. The facility is so nice and clean the management is super helpful and friendly. I couldn’t be more satisfied!
Recommended: Yes
Bruno
Jul 10, 2019
easy and good pricing
the 2 owners are very helpful, explaining everything.
location is good
i just wish it would be open longer in the evening
the rest is good
Recommended: Yes
Ailene Hamilton
Jul 09, 2019
Needed extra storage for my items
Great location and excellent customer service
Recommended: Yes
Tal
Mar 13, 2019
Great staff, good deals, nice location, not very tech-savvy though
The staff at this location are fantastic, the location is quite central, and if you get in at the right time, the rates are great for a storage space in Silicon Valley. I really prefer them to larger, more factory-farm companies like Extra Space and Public Storage. There are real people behind the counter, who say hello and goodbye and remember your name, and the friendliness is incredible. They've got a more small-town, old-timey vibe that I'm a huge fan of, and they're definitely far more professional than at many of the other companies, where the employees are basically glorified robots being monitored at all times for their behavior. Try visiting a competitor and asking if you can use their bathroom, "Sorry sir, it's against our policy..." Try it at Extra Storage, "Well sure! How are you doing today?" If I had to pick on something, I'd say that consistent with their old-fashioned vibe, they don't really have a web presence, which I haven't really needed, but could be a deal-breaker for some people.
Recommended: Yes
wesley
Mar 04, 2019
good location, great staff
I used open an account for 5 by 5 space.
Staff was friendly and very helpful.
Love location and clean place.
Recommended: Yes
Roman
Feb 20, 2019
Excellent facility
Great friendly staff, extremely clean facility, overall excellent experience.
Recommended: Yes
Lakshmi
Oct 02, 2018
Best deal for the money you pay
I had checked many sites for storage space and finally I choose ExtraStorage at SantaClara. They are best with reasonable prices and I got 10×10 with a great deal. They also provide truck for free to move the stuff and that would save lot of money for people who need to rent a vehicle. Management is very nice and they explained every detail very patiently and thoroughly.
I would recommend people to lease space at ExtraStorage.
Recommended: Yes
Benjamin
Sep 24, 2018
Terrific customer service
Rusty and Terra are very kind and helpful. The area is very safe and secure. Loved my experience.
Recommended: Yes
Genesis
Sep 10, 2018
Excellent price and service
The folks at ExtraStorage we’re awesome! Super friendly, helpful, and approachable. The unit was the cheapest out of all of them, in a good location, clean, and everything I wanted. I would 100% recommend ExtraStorage and particularly the one at the Sunnyvale location.
Recommended: Yes
Archie
Sep 07, 2018
Very Good
A very nice storage place. Verygood service and a very good deal of price. It was so clean and secured with CCTV Cam in everycorner. So you feel safe
Recommended: Yes
Nazia
Jun 29, 2018
Good for price
Good for price .It is not the fancy storage but it serves the purpose.
Recommended: Yes
Erik
May 31, 2018
Super friendly staff!
The facility is secure and easy to navigate. It is staffed by a lovely couple who are very pleasant to deal with.
Recommended: Yes
Suzanne
May 23, 2018
Great storage
We just moved stuff into our unit a few days ago. Customer service was excellent and the process was quick. I really appreciated that he gave us several options, trying to get us as close to elevator as possible. Very helpful and polite.
Thanks!
Recommended: Yes
Ella
May 22, 2018
Decent storage for this price
Decent storage for a good price
The doors look like paper. Everything else is fine.
Recommended: Yes
Daniel
May 21, 2018
Friendly staff, good price
Staff was very friendly and helpful, and price was competitive.
Instructions given were clear and detailed.
Facility was clean.
Recommended: Yes
Nina
Apr 24, 2018
Clean and easy to get to
Amenities to assist you in loading your items into your storage and a discount for paying in advance Friendly stafi
Recommended: Yes
robert
Mar 21, 2018
Friendly and right priced
Very friendly staff. Priced below competition. Units clean and well maintained.
Recommended: Yes
KELLY
Jan 29, 2018
Friendly Folks Run This Place, Gotta Love The Good Vibes
I just moved my belongings into storage this week due to an emergency move situation. The folks at Extra Storage Santa Clara are so friendly and helpful. It is ran by a husband and wife team who really know how to make a person feel welcome.
Recommended: Yes
Stephanie
Jan 23, 2018
Cheap, quick online reservation
The check in process could be better organized. The variation of hours should also be listed on their website for those individuals trying to plan their loads, in addition to the reminder to bring a lock.
Recommended: Yes
Nnenna
Nov 15, 2017
Best place in Sunnyvale to get a storage
Booked the reservation online for extra storage the morning of and by that afternoon I was moved in and ready to go. Customer service was excellent better than I expected attendee show me 3 units and I was able to find something cheaper and better than I reserved awesome staff super-friendly and yes the Price Is Right
Recommended: Yes
Margaret
Oct 09, 2017
perfect amount of room in my 4 by 4 for room furniture
perfect amount of room in my 4 by 4 for room furniture
Recommended: Yes
Margaret
Oct 05, 2017
Location very convenient
There were very friendly employees. This was my first time moving on my own and everyone was very helpful and supportive.
Recommended: Yes
Queen
Sep 04, 2017
It was good for the price it was for
Melissa was very helpful and had a really nice personality. I was hesitant on renting there but she sealed the deal for me... but overall everything was fine
Recommended: Yes
Jordan
Sep 04, 2017
Great experience!
The team was wonderful. I had a surgery right before my move in day and we're very understanding about postponing my move in day. They also put me in a unit very close to the lift so I would not have to carry far. I would recommend them to anyone looking for storage.
Recommended: Yes
Victor del Rosario
Sep 04, 2017
its ok
Extra Storage Santa Clara
2797 Scott Blvd
Santa Clara CA 95050 = they're ok
Recommended: Yes
Kelly
Aug 16, 2017
Great service almost offsets the pricetag
The front office staff was super helpful in getting the right unit for me - outdoor, ground floor, and well lit. The gate code entry AND exit is a great added security feature.
Recommended: Yes
Karen
Jul 07, 2017
great customer service
very friendly and knowledgable staff. very willing to provide help with your question
Recommended: Yes
Michael
Jul 05, 2017
Excellent value!
Great storage facility..affordable..month to month.. clean.. use of moving truck..50% off first month! How could you go wrong?!!
Recommended: Yes
Karen
Jul 03, 2017
great customer service
very friendly and professional customer service.
Recommended: Yes
Michael
Jul 03, 2017
Quick, easy, affordable!
Called off internet.. got 50% off first month, easy, clean and great service. Moving truck included with rental. Selling point was month to month option!
Recommended: Yes
Michael Reale
Jul 01, 2017
Quick, easy and affordable storage unit!
Called the main # for assistance. Provided a moving truck and wonderful assistance! Great customer service! Quick and easy!
Recommended: Yes
Dzmitry
Jun 28, 2017
good price
I chose the place because of the price. The disadvantage is the gate hours
Recommended: Yes
meng
Jun 18, 2017
Better than expected experience!
Jason and Shannon are super friendly and helpful people. We leave with the impression theirs is the best storage place we could find and great satisfaction.
Recommended: Yes
Matt
Jun 05, 2017
Great place
Moving in was really easy, staff the the front desk explained everything clearly, unit was as described, great experience.
Recommended: Yes
Valeria
Jun 05, 2017
The staff is very friendly
Overall I'd rate 4-4.5 stars. The staff was very welcoming, friendly & helpful. The reason I rate not 5 stars is because the closing is sort of early & if you're in the second floor the large duly is hard to get in the elevator. It took me a lot longer than expected to move my stuff in there because of the elevator/duly issue.
Recommended: Yes
Jessica
May 27, 2017
Clean and efficient
Friendly staff. Clean area, looks secured.
Recommended: Yes
sonya
May 26, 2017
The customer service is the best!!!
Best storage facility in the area!
Recommended: Yes
Mario
May 05, 2017
Great place and good staff
They helped me get the perfect storage room for my belongings. I was impressed
Recommended: Yes
Brian
May 03, 2017
Very friendly staff, clean, and cheap!
This place is a secure facility. The staff are super cool and very friendly. They had answers to all of my questions. You can't beat these prices. They also provide you with a free truck to use. I'd definitely recommend this place to anyone looking for a quick and efficient storage facility.
Recommended: Yes
Ashley Rickard
Mar 07, 2017
AWESOME
Great pricing and overall fast booking
Recommended: Yes
Eric
Mar 05, 2017
Clean Storage Spaces
The Manager, Jason and his Wife Shannon explained every thing very well to me. I saw the Storage Spaces and those were clean Spaces.
Recommended: Yes
JAIME
Mar 01, 2017
Excelent!!!
Everything was awesome! I save lots of money moving my stuffs to this Storage. They bring me the moving truck and dollies. Everyone is so kind.
I really like this place.
Recommended: Yes
Christine Miller
Mar 01, 2017
In and out and friendly staff
Took not five minutes of paperwork/rules and quick tour of the storage space. Staff was fun and I got a laugh. Can't beat their price either!!!
Recommended: Yes
JAIME
Feb 24, 2017
AWESOME!!!!
The staff is so kind. The storage is so clean. I love It. I moved out from Public Storage with a rude staff and dirty place. You must get your storage.
Recommended: Yes
James
Feb 18, 2017
It was ok
Affordable but you get what you pay for.
Recommended: Yes
Rijo
Feb 17, 2017
The best storage in the bay area.
The couple running this place are amazing. They gave me and my fiance a ride on the golf cart while touring the location and were very customer oriented in advising us on which unit to get.
Recommended: Yes
David
Jan 29, 2017
Friendly people that were on top of everything.
I was helped quickly and efficiently. I even received a phone call saying I was over charged and would receive a refund.
Recommended: Yes
Yuri
Jan 23, 2017
I would recommend this place to someone.
Overall I would give it a 4 star review.
Recommended: Yes
Grace
Jan 17, 2017
Best deal I've received! Thank you Sparefoot!
Great staff! 5 stars on everything.
Recommended: Yes
Grace
Jan 15, 2017
Great staff. The rate is great ... as promised.
I love their staff especially Shannon. She is very professional, helpful and happy to assist. She answered all our questions. I'm happy to go through Sparefoot. It was the best deal I've ever found in searching for the perfect storage space.
Recommended: Yes
Andrey
Jan 15, 2017
Good experience.
Reasonable prices, the cheapest I could find in the area.
Customer service is good.
Recommended: Yes
Charles
Jan 10, 2017
Great customer service!
No complaints whatsoever, staff from office to field was accomadating,explained the rules clearly, storage unit was very clean, and in a great location,a couple miles from home.
Recommended: Yes
Krystleann
Aug 15, 2016
Great service! Great people to deal with.
My first time renting a storage. I was scared at first because I have no idea what's going to happen. The owner made sure I get the best 9x9 unit and explained every detail to me. Free lock too! I'm very happy with my storage unit.
Recommended: Yes
Andrew
Jul 25, 2016
Solid storage with great service at the right price.
Great customer service, very clean, and good price for the Bay Area. Highly recommended!
Recommended: Yes
Nicholas
Jun 29, 2016
Easy
Great service. Good pricing. Friendly staff
Recommended: Yes
Rajesh
May 19, 2016
Very happy with the facility
It was very easy to use this facility and I find the front desk members very friendly (always with a smile on their face). With this good attitude, even if you face some issues during move in, those will get resolved with in no time :). I will recommend to my friends for sure.
Recommended: Yes
GEORGE
May 17, 2016
Low Price, Great Customer Service
The prices are lower than any other place around San Jose or bay area. Staff is nice. RV and vehicle storage is available. No dumpsters, limited gate hours, no fire control equipment inside storage facilities.
Recommended: Yes
maria
Apr 26, 2016
Very good service!!!
Excellent services very attentative to all our needs.
Recommended: Yes
Ryoong Lim
Apr 19, 2016
Satisfactory
Very satisfied overall with everything.
Recommended: Yes
Chad
Apr 11, 2016
Standard run of the mill storage. Well kept*
The people there were friendly professional speedy helpful the place was clean although the couple that lived on premises or very friendly I made eye contact and he gave me a dirty look I asked him if there was a trash can on site where I can throw away some broken glass and he just said no!
Recommended: No
Keith
Apr 09, 2016
Friendly
Friendly atmosphere and totally professional well kept up and the prices you can't beat
Recommended: Yes
Andrew
Mar 30, 2016
Very friendly staff onsite
Smooth move-in experience, Melissa was helping to choose an unit close to the entrance. Thanks.
Recommended: Yes
Aaron
Mar 29, 2016
Secure facility at a great price
The customer service was fantastic , and the entire process was done quickly. Although it is a older facility, everything was very operational . They have security cameras and also barbed wire along the perimeter of the fence . the manager was really accommodating with my location request. A great experience
Recommended: Yes
Mary
Mar 28, 2016
Santa Clara office staff very helpful and nice. Office very clean, modern, and efficient, attractive.
Recommended: Yes
roy
Mar 26, 2016
Best service
Understood my price and needs and the customer service was the best part .. Very friendly and easy going .. That's a plus for me ..
Recommended: Yes
Jacob
Mar 23, 2016
Quick and easy
Recommended: Yes
Tay
Mar 22, 2016
Great Facility!
The fine print policies they have make you initial feel a little sketch but other than that its a great clean facility!
Recommended: Yes
Keith
Mar 18, 2016
Friendly
Easy in and out process very friendly and courteous.
Recommended: Yes
Eric
Mar 12, 2016
It was fine. Found what I needed.
Recommended: Yes
Jeffrey
Mar 11, 2016
Best bang for your buck!
Good pricing, good service! Would recommend!
Recommended: Yes
milen
Mar 06, 2016
It's fast and easy, all needed to rent in that storage are your basic info, CA Id and your down payment. Insurance is optional and you can get it thru a third party. The couple that manages were
great and straight forward. Registration takes 15 mins.
Recommended: Yes
Roman
Feb 25, 2016
The staff is very friendly and helpful and the price you cant beat
Recommended: Yes
Roman
Feb 23, 2016
affordable storage
Clean, very friendly and helpful staff and the best price i found.
Recommended: Yes
Tom
Feb 22, 2016
Great experience, very nice staff, great price.
Would recommend to friends. The location is safe and very large and clean. Nice staff.
Recommended: Yes
amanda
Feb 11, 2016
Don't waste money on the other guys...
Very nice staff. They took time to show me how to use the elevator and went over everything. They answered all of my questions and made me feel at ease. And they are open every day of the week (except for major holidays, but that's totally understandable.)
Recommended: Yes
Cindy
Feb 02, 2016
got one spare foot put on hold for me.
Move in special was only for unit I held. internet special $1.00 move in was not honored, or 1/2 off 1st mo. on other units either. No move in truck. Customer service weak. Phone wasn't answered 2 days.. I went to location to firm everything up myself. Moved next day within budget.
Recommended: Yes
Daphnne
Jan 09, 2016
Great customer service and Great price value for services offered
The lady that attended us was quick and thorough. She made everything very easy, especially with her friendliness. The price was amazing, considering the size of the storage unit and the free delivery truck offered. I would definitely come back here again if needed in the future as well as recommend it to a friend.
Recommended: Yes
Jonathan
Dec 22, 2015
Friendly staff and great pricing
Family owned place with great customer service.
Recommended: Yes
Irina Downton
Nov 03, 2015
Great price ( hopefully, it will not be increased soon ! ), quick professional friendly service.
We've just started our relationship with this storage. Everything looks good so far.
We like the facility and admin. staff. Their rules are reasonable, price is great.
Recommended: Yes
B
Oct 17, 2015
Very Clean, great staff, very functional
Showed up at this place on a whim. The staff was great, moving in was very easy and convenient, the place was incredibly clean and seemed secure. A bit on the pricy side though...
Recommended: Yes
David Drinker
Oct 17, 2015
Carts are worthless. Barely fit in elevator.
Overall I find the whole set up needs help .
Recommended: Yes
Edward
Oct 13, 2015
Non corp storage near me
I am very happy with this place. Not only is it near me, but it is in Santa Clara and cheaper than the competitors. The security requires you to punch your code to exit which I think is a great security feature that more places should have.
My only disappointment is the elevator will fit their carts for carrying items, but the hallway and size of the elevator makes it hard to maneuver around so it takes a bit more work than I would like to have to deal with when going to another floor.
Recommended: Yes
Heather
Oct 02, 2015
Excellent customer service!
We forgot our lock and they quite happily loaned us one.
Really friendly people, and the facility is super clean.
Recommended: Yes
Vincent
Aug 26, 2015
Friendly and helpful staff here make sure you get what you need.
The free truck at move-in has a 8x16' cargo area and comes with both a hand truck and a furniture dolly. It really is free to use all day, and saves both money (no uhaul rental needed) and time (no uhaul pickup and dropoff needed).
Recommended: Yes
Anita
Aug 21, 2015
Recommended: Yes
Vilma
Aug 19, 2015
Efficient, professional and friendly
The overall experience was good. Transaction from the start was smooth. I like the fact that I was able to be shifted to a bigger unit when my things didn't fit the smaller unit . I would highly recommend their service and facility.
Recommended: Yes
Ryan
Jul 29, 2015
Good storage but shady pricing gimmicks
The customer service is fantastic and the facility is better than public storage. Only gripe is that I found my init at a great price, but wasn't told that the price would skyrocket after 7 months or so. Was quite surprised and am very disappointed. I simply don't have the time to move or I would have already. Raised the price by almost $40per month. Not cool. So all in all it is a good place with great customer service, but poor corporate management policy. Be aware that this will happen if you find a good rate. It will change.
Recommended: Yes
Sean
Jul 28, 2015
Good facility run by a friendly and professional staff
Facility was clean, seemed secure, and even offered a truck to use to make the move easier
Recommended: Yes
Todd
Jul 23, 2015
Great price, clean facility and very friendly service! :)
Very friendly staff, seamless move in :)
Recommended: Yes
David
Jul 23, 2015
The owners are very friendly
Since the first day until the last I booked a unit with them, the owners have been kind and polite and mainly they keep the property very clean. I highly recommend them to others. =)
Recommended: Yes
Melika
Jul 17, 2015
Super friendly snd helpful
They were so helpful, nice, fast and great that im so glad and lucky to have found them.
Recommended: Yes
Tom
Jul 14, 2015
Great
SurveyReview
Recommended: Yes
Todd
Jul 13, 2015
Great price, clean facility and very friendly service! :)
My experience was very smooth moving into my unit, great friendly service, clean facility, easy acess to the complex. Highly recommended! Thank you :)
Recommended: Yes
Louise
Jul 07, 2015
Awesome
I was impressed with the Customer Service at this facility. The space was avalabe and it was perfect for what I need.
Recommended: Yes
Corinne
Jul 07, 2015
Friendly staff, quick rental process and easy of access
Recommended: Yes
John
Jul 05, 2015
Nice staff, clean place
Staff are nice. Free same-day 15ft box truck rental on getting a new locker. Clean place. Cameras outside but none on the lockers inside. The only parking in the gate is in front of other peoples lockers. There's a lift/cargo elevator that'll fit a ton of boxes or possibly a fridge.
Recommended: Yes
Brandy
Jun 30, 2015
Good place
I liked the price, staff was friendly and good location
Recommended: Yes
Robert
Jun 29, 2015
very helpful and friendly staff. Made everything simple and easy for me to move in.
Recommended: Yes
Cynthia
Jun 28, 2015
Super friendly
Great people and hours. I don't have an experience to compare but no complaints.
Recommended: Yes
Rebecca
Jun 27, 2015
Great service
Great service at the front desk and very helpful with my movers
Recommended: Yes
Noe Palomino
Jun 25, 2015
Great Customer Service
The front desk people were very friendly and made you feel comfortable. The facility is very clean and the pricing is very reasonable. Would definitely recommend this place for your storage needs.
Recommended: Yes
Kevin
Jun 18, 2015
Safe, secure, clean, with knowledgeable on-site staff
Extra Storage has a ton of spaces of all sizes. The on-site staff were patient and showed me about five different units of all sizes until I decided what I needed. I've only rented spaces on the ground floor before, but in this case it was for stuff I don't need frequently so I rented on the second floor. The elevator you put your stuff in is *really* slow, but that's only a minor inconvenience. Getting the cart in the elevator is a bit like parallel parking in Boston -- a test of your driving skills. Again, only a minor inconvenience. I'd definitely use this place again, and definitely recommend it to others.
Recommended: Yes
Collin
Jun 17, 2015
Great balance of convenience and price
Easy to move into, fast and secure. Great pricing. No significant negative issues
Recommended: Yes
Dayana
Jun 14, 2015
Excellent!
The were extremely helpful when I moved in and answered all the question I had before I had the chance to ask them. In the end my experience was fantastic they were very nice and helpful.
Recommended: Yes
Erika
Jun 13, 2015
Very friendly, helpful office staff!
We were very impressed with the friendly, helpful office staff. They were efficient and informative.
Recommended: Yes
Jeff
Jun 11, 2015
Cheap moving solution!
Nice people and services. Thumbs up!
Recommended: Yes
Pramod
Jun 11, 2015
Good Service
Awesome people, awesome service...
Recommended: Yes
Bidisha
Jun 07, 2015
Recommended: Yes
Bernadette
May 21, 2015
Overall experience is highly satisfactory. No complicated paperwork and move-in was very easy. We will be repeat customers and will recommend to others.
Recommended: Yes
Jim
May 17, 2015
Friendly staff, clean & secure facility
Found this place online. The woman working the office was very friendly and helpful. The storage areas are clean and well secured. A code is required to get into and out of the facility. Carts are available and the cargo elevator was easy to use.
Recommended: Yes
Laila
May 10, 2015
I love it it's very use full
Very clean and secure cheap price too I will recommend more people
Recommended: Yes
john wyness
Apr 27, 2015
The front office people were so very pleasant and helpful
Recommended: Yes
Sean
Apr 24, 2015
amazing
Everything looks great and is amazing, the price is right
Recommended: Yes
David
Apr 23, 2015
Great storage facility!
I needed storage space that was reasonably close and not outrageously expensive. I saw places with 5' x 5' unit that were as high as $116/month. At Santa Clara Extra Storage the same unit was only $56/month, and the 1st month is 50% off. Plus, the folks that work there are very friendly & helpful!
All-in-all, a great storage facility
Recommended: Yes
Raymond Sung
Jan 26, 2015
Good Pricing but can be difficult to get items into storage
Overall, I am satisfied by the pricing and storage. However, the facility is open only during work hours during the week and it was quite difficult to move items from my car into storage because of the narrow hallways, elevators, etc. Recommend that you should bring at least one friend to move your items.
Recommended: Yes
max
Jan 03, 2015
Recommended: Yes
Dora Morales
Dec 15, 2014
Great customer service, price,clean
Friendly and courteous staff. Prices very reasonable. Easy access and very clean. Loved the service they provided
Recommended: Yes
Tandy
Dec 03, 2014
Shocked that the doors for the smaller units are cardboard, offering zero security and I saw no security camera inside the buildings. Probably will look for another location.
Recommended: No
Ana
Nov 24, 2014
Perfect storage unit
Amazing staff and great location! Everything I was looking for at a great price.
Recommended: Yes
Rakhi
Nov 21, 2014
Nice staff and good services
Recommended: Yes
Manuel
Nov 17, 2014
Very nice people ,helped with a lot of questions and always had reseloution or me or a way to answer my questions.
Recommended: Yes
marsha
Nov 13, 2014
Colleen and Kevin are so nice and friendly. The facility is clean and has a safe feeling. I have already recommended them to a friend.
Recommended: Yes
Adam
Nov 08, 2014
潇摯
Recommended: Yes
Ronald
Nov 05, 2014
Very prompt courteous customer service.
Recommended: Yes
April
Nov 02, 2014
Very friendly. Overall great experience!
Recommended: Yes
Wayne
Nov 02, 2014
I went to this facility on a recommendation from a family member and I will recommend this to any friend that needs storage.
Recommended: Yes
Ron
Oct 30, 2014
Recommended: Yes
佬条
Oct 29, 2014
they made me feel comfortable and safe and will recommend it to my friends
Recommended: Yes
Michelle Rett
Oct 24, 2014
amazingly sweet people running the store.
Recommended: Yes
Cassandra
Oct 21, 2014
Overall great experience
Recommended: Yes
Ellison
Oct 18, 2014
Awesome management team
Recommended: Yes
lovely
Oct 09, 2014
great
Recommended: Yes
Renee
Oct 08, 2014
Great location and value
I had a wonderful experience! The staff is friendly, helpful and a pleasure to deal with. The truck was ready for pickup and the move went smooth. Thank you for making this move so easy.
Recommended: Yes
jean
Oct 03, 2014
Recommended: Yes
Michele
Aug 31, 2014
Friendly, helpful staff and very clean...my move in was so easy.
Recommended: Yes
Heidi
Aug 28, 2014
Excellent friendly office staff! The elevators are slow, and another party was using them and we ended up carrying everything up a flight of stairs to second floor. The mover we hired said the same thing happened the weekend before. Overall, happy with the value.
Recommended: Yes
Julia Corcoran
Aug 11, 2014
Great customer service!
Friendly, professional and calm during a stressful move. I would definitely recommend this storage facility, I felt like I knew all the costs up front, I was treated fairly, and the cost was better than most.
Given the cheaper price, I thought we might end up with some shady storage facility, but I thought it was clean and well maintained, and the staff was professional and very friendly.
Recommended: Yes
Vivian Archer
Aug 03, 2014
I picked up a truck Thursday morning and moved my belongings into the storage unit in the afternoon. Everyone was friendly and helpful. I couldn't have asked for more..
Recommended: Yes
Sophie
Aug 03, 2014
Incredibly helpful staff.
Recommended: Yes
Sophie
Aug 02, 2014
Great service at a good price
Recommended: Yes
angelica
Aug 01, 2014
nice
Recommended: Yes
Alia
Jul 19, 2014
I've just moved in a week ago and here's my take on it. Friendly staff, clean facility, and affordable prices. I am very happy that I reserved my storage unit here. I would definitely recommend this place.
Recommended: Yes
colleen
Jul 18, 2014
Quick, pleasant, and easy to access! Clean space and elevator access key!
Recommended: Yes
Quynhanh
Jul 13, 2014
Very friendly and helpful
Recommended: Yes
Vijay Rajan
Jun 25, 2014
A Solid Storage Experience
I've been renting from them for the past year. Since I got my new apartment, I am finally ending my time with Extra Storage. The time with them has been truly a great experience. Their price is fair, their staff is friendly, and I've never had a problem with the gate code or such. Thanks so much, Extra Storage. You guys rock!
Recommended: Yes
Jeff Webster
Jun 24, 2014
The people there were great and very helpful
Recommended: Yes
Carmen
May 02, 2014
Great!
I just recently got my storage unit there and must say that I was pretty impressed with them. They had the largest variety of units available and the prices were pretty decent, compared to some other storage places I checked out. The storage areas were super clean and felt very secure.
In addition, the staff was super friendly and helpful.
Recommended: Yes
Sarah
Mar 18, 2014
This facility does not seem to secure; however it is a good value for the price. The customer service is excellent.
Recommended: Yes
Stacy
Mar 04, 2014
It was a good experience.
Recommended: Yes
Arlene
Feb 25, 2014
Easy and awesome! Jason was great!
Recommended: Yes
態整
Feb 25, 2014
Recommended: Yes
Beatrice
Feb 11, 2014
Recommended: Yes
Jonas
Feb 06, 2014
Great overall experience. I'm very happy we chose Extra Storage. I would highly recommend them.
Recommended: Yes
Virgilio
Feb 06, 2014
It was a great experience with the representative and the Facility is nice
Recommended: Yes
joe
Jan 30, 2014
Good customer service, but needs more elavators.
Recommended: Yes
Adrian
Jan 21, 2014
Great staff, were very helpful with paperwork, payment, finding the right sized unit, and everything else
Recommended: Yes
Michael
Jan 21, 2014
First Class, Thank you
Recommended: Yes
Summer
Jan 18, 2014
Helpful Staff
Amazing value! Friendly and courteous staff. Easy to find, right off the 101. I am new to the area and needed a place to store my stuff. Extra Storage came with great reviews and I can see why!
Recommended: Yes
Michael
Jan 07, 2014
The price was right. Easy to rent.
Recommended: Yes
Janell
Jan 07, 2014
Very pleasant. The staff was extremely gelpful and friendly. They made me feel comfortable particularly this being myfirst time utilizing a storage facility.
Recommended: Yes
Daniela
Dec 23, 2013
Great place!
This a great storage location! The people who work there are super friendly and it was an affordable find in the area!
Recommended: Yes
Zandile
Dec 19, 2013
Recommended: Yes
S
Dec 04, 2013
Nice facility and very nice management.
Recommended: Yes
Jongsue
Sep 19, 2013
Price guarantee not honored.
Promotion offer not honored
Recommended: Yes
joe
Sep 04, 2013
Recommended: Yes
Jacqueline and Daren Norman
Sep 02, 2013
Moving Home
We used this storage facility due to a lease ending on a rental and now homeless!! :-(.....but Shannon and Jason made our belongings feels safe and secure. Excellent customer service, would highly recommend using them.
Recommended: Yes
james
Aug 27, 2013
First time we've rented a storage unit and we were so pleased with the service, the cleanliness of the property and helpfulness from the staff.
Recommended: Yes
Eden
Jul 16, 2013
Great place for storage. Nice people. They have a truck that you get to use at no extra cost as well as carts to use.
Recommended: Yes
Rachel Hagan
Jun 17, 2013
Extremely pleasant experience
I was in dire need of a storage unit and found a 5x5 which proved to be more than enough room. Every interaction, both in person and on the phone was pleasant, respectful and professional. Upon arriving at the site, we filled out paperwork quickly, were given a ride to the unit, and a ride back. I noticed how exceptionally clean both the unit and the property were. When unpacking our two cars, my boyfriend went back to pick up the hand cart, but we were surprised that it was being driven over to us!!
The only issue I have is that the service elevator is a bit tight if you are moving the hand cart in with a full load - a bit difficult to manuever in and out.
I would definitely recommend Extra Storage to everyone. I'm really happy I chose this spot for their great value, but also the excellent customer service.
Recommended: Yes
Cameron
Jun 11, 2013
Jason help me. He was able to efficiently show me the facility and answer all my questions. The facility has control access, but the 4x4 locker I rented seemed to be pretty low security. I don't think it would too difficult to break into one. I haven't seem many other storage lockers to get a relative feel of the security. The move in was a positive experience and I would recommend the facility.
Recommended: Yes
Elisheva
Jun 04, 2013
Lovely staff. Very clear. Would store more there.
Recommended: Yes
Nathan
May 07, 2013
Booked from 2400 miles away, showed up a day late and they took care of everything.
Recommended: Yes
David
Apr 23, 2013
Recommended: Yes
Corey
Feb 05, 2013
Very helpful and friendly staff. Convenient location and complimentary truck use. Would definitely recommend to friends.
Recommended: Yes
Kassandra
Jan 09, 2013
Clean, courteous front desk, great price for what you get
Recommended: Yes
Gina
Aug 21, 2012
Very friendly and helpful staff
I really like this storage facility. The people are great! The price, although I didn't shop around, seemed reasonable. The only thing that concerned me was the gfate hours. (Close too early) I can live with that :)
Recommended: Yes
Aug 17, 2012
Recommended: Yes
John Abs
Aug 07, 2012
Customer service is outstanding with a friendly family environment!
I sincerely appreciated the great service I received at Extra Storage! They made a mistake on pricing that gave me the aboslute lowest rate in the bay area, and honored it anyway! They were funny, friendly and helpful. Best in class service!
Recommended: Yes
Jerroyd
Jun 20, 2012
well kept, but make sure you ask for the 1/2 first month rate!
It's a good facility, reasonably priced, but make sure you ask for the first month half off, as they forgot for me.
Recommended: Yes
Peters Family
Jan 29, 2012
I really enjoyed my experience at Extra Storage. Great price and great customer service. I am extremely satisfied and would recommend it to anyone.
Recommended: Yes