Sep 29, 2020
The climate controlled storage location...
The climate controlled storage location is convenient and was clean. My concerns center around security. Due to a lightning strike, the access gate controller was not working, so the gate was open and anyone could access the storage bins which are only protected by the owner's locks. With the climate controlled storage, the doors were outfitted with keypads, but they are not being used. So climate controlled bins are no safer than non-climate controlled ones.
Apr 17, 2020
Even though the lady helping me was new, she was on top of things, friendly and super helpful. Thank you!
Dec 24, 2019
Amazing customer service !!
Amazing customer service !!! Josie & Sue are. The best !!!
Jul 18, 2019
Moving is it's own beast but Josie has...
Moving is it's own beast but Josie has mad wrangling skills and has the right tools to get the job done. Refreshing to be around! Thanks Josie for all ya do!
Jul 18, 2019
Josie ROCKS!!! She made a tough day much easier all around! ?
May 10, 2019
Great service and management are very...
Great service and management are very helpful
Apr 16, 2019
Very convenient hours with carts...
Very convenient hours with carts available and reasonably priced!
Feb 26, 2019
The process of getting the unit, the check in, lock and gate codes went very smoothly. Units are clean and access is easy
Feb 12, 2019
I Met Josie at your Sanford Florida storage facility and she was absolutely fantastic to work with both her friendliness and professionalism were outstanding. Her knowledge of your facility was great as she answered all my questions. She is a true asset to your facility. Thank you.
Nov 05, 2018
Josie was great
Josie was great! As for the call center, they did not give accurate information and did not advance that I had to purchase a $20 lock!
Oct 30, 2018
With the help from Josie in your...
With the help from Josie in your Sanford location, everything went perfect. She's the reason for my 5 star.
Sep 14, 2018
Melanie 1792 Sanford Florida location
I completed a reservation online and received a call shortly after from Melanie, she was located at the public storage on 1792. When she contacted me i was on a break from work and advised her that i had little time to talk ... she asked me what time i got off and that she could make an appt at that time tonspeak with me and help me make a decision . I appreciate the fact that she was considerate of my time . When i arrived it was just the same. She showed me around and made sure that i was aware of all the policies and procedures . Melanie truly sold me . I wasn't really worried about storage facility more of the service i would receive. I really think that this partnership will work . I'm glad she was the one that picked up my reservation . I hope this gets in the right hands . She's truly a jewel . Thank you so much for making a bad personal problem for me and experience that i will remember and share .
Jul 17, 2018
Super easy transition and transactions
Super easy transition and transactions. Girl in office was awesome.
Jun 05, 2018
Staff was extremely friendly and...
Staff was extremely friendly and helpful. Security gate and combination works fine but needs to be updated. I do like the fact that a code is needed both in and out of the storage area so that those who are there under false pretenses would not easily escape. Good cleam place just needs an upgrade.
May 05, 2018
bery clean easy asect
bery clean easy asect
Oct 04, 2017
Josie and Jennifer was fantastic helping me with storage I have in New York best customer service best storage around!!!
Oct 04, 2017
Jennifer was such a great help she got me the perfect space recomend to everybody for all there storage needs
Sep 22, 2017
Josie and Chris has the best customer service helped in every way by putting me in the. Right storage at the best price I recommend to everyone....
Jul 30, 2017
I received great custom service by both Josie and Jennifer. They were very attentive to my needs and answered all of my questions and concerns. Great job ladies,keep up the excellent work!!
Feb 08, 2017
I love this place great customer service and location is always clean.
Aug 09, 2016
I was helped and would rent again if I had to.
May 31, 2016
Great customer service
Nov 10, 2015
Excellent customer service
I am storing our travel trailer at your facility in Sanford, FL. The customer service agent (Brieanna) was extremely helpful and made sure that all of my paperwork was ready to sign when I arrived. I am super pleased at how smoothly everything went and am 100% satisfied with the level of customer service I received!
Sep 01, 2015
Very nice manager and well kept property
This is the visit storage unit I've used that was very nice and understanding of my condition and I would recommend them to everyone. I've used alot of storages and this is the first one I can say I would use again
Aug 18, 2015
Satisfactory treatment....awkward timing
Hi I had a very pleasant experience with opening my account and the representative in the office. However, I do find it quite awkward to receive billing for the following month 2 days after moving in.
Dec 16, 2014
Fast friendly service