Oct 05, 2019
Very clean and the staff was freindly
The staff was helpful and I was impressed with how clean the place was for being there as long as it has been there looked new
Oct 03, 2019
Staff was friendly. Yard and storage area clean. The facility appears secure.
Jul 01, 2019
I rented a unit for a couple months. They made it easy!
The folks at the office on site were very personable and made the paperwork process easy. They were helpful about giving advice on truck rentals. They were good about picking up their phone and calling back if they needed to out me on hold.
Jun 14, 2019
Easy to reserve online
Great place to keep our dearest items.
Jun 12, 2019
Enjoyed my experience
Look forward to renting more units
Jun 12, 2019
Clean and Secure
Super easy and very secure. Easy access and very clean.
Apr 15, 2019
New customer very pleased so far.
I just moved into this storage facility, and everything I have experienced so far has made me feel like it is a very well run facility. Employees are kind, and the facility is clean.
Apr 11, 2019
Clean, safe, friendly!!!
Bob at the counter was extremely knowledgeable, helpful, kind and professional. The facility is spotlessly clean, safe - highly recommend!
Apr 04, 2019
First Time Storage User
We arrived at the facility late but Bob waited for us, processed our paperwork in a jiffy and took us to our storage unit. Bob was friendly, efficient and professional. We would recommend this place to our friends!
Apr 03, 2019
Very clean, safe, and great customer service!
I have probably had space in at least seven different storage facilities in my life. This is far and away the most efficiently run, cleanest, and safest I have ever rented.
Mar 06, 2019
Convenient and nice place!
The initial paperwork took a little longer than expected, they were really busy but very helpful. Nice people, area very clean. The price is very reasonable.
Mar 06, 2019
Bob is very thorough and kind
.The facility is clean, secure and well laid out.
Mar 05, 2019
Glad I did business with them.
Robert Lyon is a professional and extremely knowledgeable account executive. Glad I did business with him.
Mar 04, 2019
Glad I did business with them.
Robert is a professional and extremely knowledgeable account executive. Glad I did business with him.
Feb 23, 2019
Easy to acess, Friendly and efficient staff do you care a great deal about the property and it shows I just safe with my stuff there
Feb 01, 2019
Easy, Friendly, Thorough
Very timely and friendly. Very clear with instructions and directions. Clean, quite complex. Good pricing.
Jan 21, 2019
Very clean & super easy process.
Clean, easy and friendly!
Jan 17, 2019
New and Clean Facility! Great condition and company all around!
Fast and Friendly, really safe area to keep my treasures. Clean and New units
Jan 17, 2019
Good choice in SLO
Good professional customer service. Process of renting out the unit was pretty quick. Employee was thorough and gave lots of information.
Dec 19, 2018
Easier Than Expected
Quick and efficient process. Good communication and reasonable prices. I also appreciated having the truck available so I could move in one trip. Thank you
Oct 25, 2018
Great Experience and happy to have my unit at your facility
Bob was terrific and went above and beyond to ensure I was a satisfied customer.
Sep 26, 2018
It was easy
Everything went great!!!!!!!!!!!
Aug 31, 2018
Friendly guy. Knows his stuff. Process was easy as possible, and determined by my own research of 8 or 10 places nearby to be the best deal for what I needed.
Aug 17, 2018
clean efficient friendly service
as picky as i am
Mar 15, 2018
Check in was efficient and everything was thoroughly explained.
Nov 01, 2017
Explained everything on the phone clearly put me in contact with facility immediate follow up call. Manager onsite very helpful and friendly
Jun 05, 2017
Everything as Promised, Gate code didnt work when I went to return truck.
All was good. My gate code did not work when I returned after 3, before 9. A call to the after hours number corrected problem. Space was clean, facility is clean.
Apr 26, 2017
The staff of this facility are top notch and it will be referred to others.
The overall is Five Stars for one basic reason. This place deserves it. The staff truly stands out as the face of the place with great skills rain or shine to deal with a varying client list. My experiences have been great and the other tenants I know like the location, price, clean facility, and great service.
Thank you all. Cheers
Mar 28, 2017
Thanks for the fast move in opportunity and the free rental truck was such a plus !!!! no hassle in finding separate services.
Apr 26, 2016
Staff was great unit was a decent price. Happy overall.
Jan 25, 2016
We were treated very courageously and promptly.
Jan 22, 2016
Feel secure in my choice of slocitystorage for my needs
The website sent me an email saying that move in was from 9a-6p. Although upon arriving just past 5pm I was informed that they only do move ins between 9:30a-5p. Despite this misinformation, the gentleman working in the office was kind enough to get me set up and moved into my unit anyway. Prices are good and I feel that this will be a good secure place to keep my extra belongings.
Dec 20, 2015
No problems, I will always come to them when in need for storage
Dec 17, 2015
quick and easy storage
Bob the manager was the first storage to call me after I made reservations at several storage facilities online . The process went smoothly and I had storage immediately that I I could pay for online . Very professional and up to date facility . Someone is at the office 7 days a week . Good choice for all storage needs .
Sep 28, 2015
Ended up needing a larger unit and they were able to give me the price from square foot. Great place.
Sep 09, 2015
Price is pretty high
the staff was very nice and helpful
Aug 25, 2015
Got exactly what I needed and renting a unit was quick and stress free. Would definitely use again.
Mar 26, 2015
Found It An Easy Process !
They don't take checks for move in (nor do they accept debit cards at any time) , so be prepared with credit card or cash .
Mar 26, 2015
Excellent service kind and courteous staff clean facilities I'm impressed
Mar 12, 2015
False advertizing of cost. For instance..adds say free truck but do not mention insurance cost. Same with unit cost...no mention of insurance until the very end of process when it is too late to back out. For those reasons, I will never use your facilities again. Be honest and up front if you want my business.
Feb 16, 2015
Jan 04, 2015
Bill brings the mid-western hospitality to SLO!
Very courteous & professional! Bill did an excellent job answering all my questions and making sure I understood all my options. He took the time to show me a variety of units before determining which unit to rent. Very clean facility. Quiet location. Thank you, Bill for all your assistance!
Jan 04, 2015
Very Nice - clean place,Be sure to calculate insurance (mandatory)
Very nice place. The hours are 6am - 9pm, so lots of access time.
Everything has been super clean and the guy at the front makes sure that EVERY car enters their pin code even if the gate is open, so I feel very secure. They have locks and packing material as well as a free delivery truck when you first move in.
If you lock in your rate, it's locked in for the whole time, not just a first month discount. Great place in town - I would definitely recommend it!
Dec 27, 2014
It was a great no-hassle experience with outstanding customer service!
Dec 18, 2014
Great service and rates
Brian was easy to work with and completely upfrony
Dec 03, 2014
Nov 19, 2014
Smooth-move. Staff helpful and friendly!
Was skeptical since this was the first time using storage-but John explained things very well, and took me around to show me the unit. Week prior, received phone call explaining procedure for move day and asked if I had any questions or concerns.
Move day went well. Unit was clean. No hidden surprises.
Nov 09, 2014
Great place, very clean. Worked out well for me
Sep 29, 2014
Sep 03, 2014
Quick and easy and great first month discount!
May 03, 2014
Last minute need for storage. Accommodated quickly. Very nice manager - very helpful.
May 01, 2014
Everything worked out as planned
I received a discount off of the first months rent, so the overall deal was very good.
Easy access in and out of the Facility. The only issue is there is only one person working the desk, so if there are multiple people in the office and the manager needs to show a storage bin to a customer, everyone else has to vacate the office until he comes back. Other than that, the experience was pleasant and seamless.
Apr 15, 2014
Apr 02, 2014
so far, great!
my timing was good, the guy said if i had been 5 minutes later i would have missed him! ( i got lost) nice and big for the same price as the other one i just moved out of.
so im happy so far! hope he remembers to look for the shelving? hint hint..lol
Mar 25, 2014
I have now moved in, and the staff have continued to be very easy to work with. I got to use a 16 foot truck to move my stuff in with, with the first 50 miles free. Everything feels very good about the facilities. I would definitely recommend them.
Mar 18, 2014
Mar 16, 2014
Mar 06, 2014
They messed up the gate key so I was a little inconvenienced the first time I came in. They were apologetic and helpful though
Feb 16, 2014
Best Storage Rental Experience & Customer Service Ever!!! Lowest Price & Great Access Hours!!!
Craig & Mike have made my storage experience the best I've ever had. Any question or concern was promptly answered & I would highly recommend SLO City Storage.
Jan 10, 2014
FRIENDLY & HELPFUL EMPLOYEES
Dec 31, 2013
Dec 10, 2013
Ive never had a storage all to myself before an now that i have one im estatic about mine yes i would recommend this storage facilty.the help were superb!!!!! :-) :-)
Tom & Allison
Dec 08, 2013
Mike helped us and he was awesome! Very GOOD!
Oct 15, 2013
Easy, fast, and everything went smooth. Customer service is great and they were very helpful and pleasant.
Oct 09, 2013
Extremely professional and helpful!
I had to rent a unit quickly for my mother's belongings because she was going into an assisted living facility, so not only was I feeling rushed, I was emotional on top of it. The staff was extremely professional and courteous. They gave me a free truck and bent over backwards to help me make it a smooth day! I was very pleased with the cleanliness and the security there. I will be renting another unit or a bigger one soon, to bring the rest of my mother's belongings from a storage unit in Santa Maria that is not as clean and helpful as SLO City Storage.
Sep 25, 2013
Sep 07, 2013
First-time storage unit renter, super pleased so far
My husband and I were unable to lock down a new apartment by the time our last lease ended, so we ended up needing a storage unit to put most of our stuff in while we're staying with a friend. We found a deal at SLO City Storage for 1/2 off first months rent and a free truck rental, which was such a God-send. We only had to make two trips across town, which was a much appreciated blessing. On top of that, we ended up accidentally sleeping through the check-in time the next morning and thought we'd have to pay for the truck, but the manager worked with us and let us return it free of charge after hearing that we're trying to be really careful watching every dollar we spend. We even got two free Angels tickets to boot, so I don't think we could have found a better value elsewhere (not to mention the free baseball game to look forward to!)
The facility itself is in great shape -- well maintained, secure (you get a personal passcode that gives you access to the front gate and you have to use it to exit the premises as well), and safe-feeling. The service was great too -- I booked a reservation online and the manager left me a voicemail minutes later letting me know he was leaving for lunch so we wouldn't show up to check in while he was out. I am very pleased with our experience so far and would definitely recommend SLO City Storage to others.
Aug 31, 2013
Jul 04, 2013
Very friendly staff and great service!
Jun 28, 2013
For the most part, if all you need to do is store things it gets the job done.
Jun 20, 2013
The person at the office was helpful and very respectful.