Nov 10, 2021
Clean, new, and secure!
The staff were friendly and helpful with my move in experience to my unit. The facility is in a nice area and itâs secure with the extra locking with your code. Elevators are clean and work great. Really like this facility so far!
Nov 05, 2021
Great facility and staffs are excellent!
Price is excellent as well. I rented to a temperature controlled 10x10 and it looks better than I thought. Good choice.
Oct 20, 2021
The storage itself looks fancy and fine. But the rules there are disgusting!! So when you sign the agreement, they put down that you can use either disc lock or cylinder lock. So the night when we moved in, I spent hours to find a disc lock around with my crying kids. Immediately, second day, the people working there told us, we have to use cylinder lock!!! Because the different site is using different rules!! Won't you think that they should put this down in the agreement? Or they just want to make more money by selling cylinder locks? And if you don't put cylinder lock on, they will keep calling you and texting you when you at work!! When I argued with them according to the agreement I signed, they just said "I don't make the rules". This is the first time and will be the last time that I have business with them!!
Sep 22, 2021
No full full disclosure of non promo cost to rent
Renter needs to ask extensive details before driving to facility.
Requirements besides promo monthly rent:
Know....cost per month AFTER promo.
Bring statement of renters or home insurance coverage otherwise required to pay monthly for insurance
Must buy their lock.
30 day notice to vacate.
If dissatisfied, tenant ONLY has 3 days to cancel (by CA LAW) "most contracts" with full refund WITH VACATED UNIT.
Aug 23, 2021
Very secured storage space
I've rented storage units a few times in the past. I usually go with the ones that are well known like Public Storage or Extra Space Storage. I have to say, I've never heard of Trojan Storage and only went with them simply because of their pricing. It was the most budget friendly of all the other storage places. I know that's taking a risk, but I needed a storage unit that wouldn't break the bank. I was impressed. Most secured storage space I've been to. They have cameras indoor and outdoor of their facilities. The code to go in is required for even the entrance to the building, not just the through the gate. Plus they use a different lock for their units. I have the disk locks and they use the cylinder locks which I've never used, so I had to buy one. I would recommend this place for sure.
Jul 14, 2021
Very clean facility
Customer service is great and helpful. The location is safe and very clean.
Robert J Williamson
Jul 11, 2021
I needed a storage space and only had a few hours to find a spot.
I needed to find a storage unit and only had a and only had a few hours to do so.. I called Trojan storage and Trojan storage and within minutes I had a store I had a storage space reserved it's reserved. After I reserve the unit I picked up a load of things that needed to be moved into storage and went to Trojan storage and within 20 minutes, I had my unit and I was moving my stuff in. The staff was very helpful and the place was extremely clean and they have great gate hours.
Jul 03, 2021
Great service! Couldnât have asked for a better moving experience.
Jun 26, 2021
Sparkling clean facility!
I'd never used or needed a storage place in the past, but I just sold my place and it will be a couple of months before I move to my eventual destination. So, I didn't know what to expect with regard to price or experience.
An influencing factor with my choice of place was that, among my home furniture, I had several antiques that are owned by my sister. She'd bought and prized these pieces, but didn't have anywhere in her own home to keep them. So, I was able to enjoy them in my place...but now that I'm moving out, she wanted them stored in a climate-controlled unit.
This place offered that feature as well as a great intro rate for 3 months. Added bonus was that the inside is shiny and impeccably clean. It's a little unnerving how MANY storage lockers were just on that floor, alone!
The gentleman at the desk was very nice and helpful, but he told me that he was short-staffed (2 people calling in sick). As a result, it took me hours of calling to get him on the phone for some follow-up questions. Bad luck on my part...but it still made the experience a little stressful.
Jun 19, 2021
great service, clean and efficient
great service, clean and efficient
Jun 15, 2021
Small and convenient storage facility
Very clean and easy access to all the units
Jun 12, 2021
Easy and convenient
Good customer service, clean, and very easy to get into your unit. The price is averageâ meaning it is not cheap.
Jun 10, 2021
Super clean organized and fast friendly service
Hella easy experience recomend this place to everyone I know
Jun 06, 2021
Itâs very expensive. Itâs hard to move in with using an elevator.
May 26, 2021
Great value and very clean
Good value for the Bay especially if you get a move in special. Many new or never used units. Note, access to move in is not 24/7. This did cause issues but understand it can help with security. Also, you will be charged to buy a cylinder lock unless you already have one. It was like 15 or 20 bucks. 22 one time admin fee as well.
May 21, 2021
Secure storage units not fully secure
I recently rented a 10x10 ground floor unit from here. I didnât realize it until after I had unloaded all of my stuff into my unit that the ceiling of my unit had no ceiling. It is completely open and not secure. There is a small storage unit located directly above my unit that allows full access to the above space over my storage unit. In fact, every 10x10 ground floor unit has the same defect, which is open for anyone using the facilities push ladder to remove items from the 10x10 ground floor units by just climbing on top of the smaller storage units and reaching into the ground floor units and taking whatever they want.
May 19, 2021
Staff patient and helpful.
This was a very difficult tine and the staff wirked wonderfully with what we needed. Thank you.
May 03, 2021
Modern, Clean, Secure
Prior to selecting Trojan Storage, I had visited several other facilities. I found Trojan Storage to be modern, clean and secure. I felt confidence that my belongings would be well protected.
Apr 19, 2021
Dont stay late
The gate locking you in after 9 pm kind of sucks ..can understand not going in after that hour but having my car stuck and having to call a cab sucks ..
Apr 16, 2021
New, friendly and helpful!
Just moved in, Trojan Storage is new, and the front desk was very helpful and friendly.
The whole process to get a unit was simple online, and I only had to sign a paper and pick up a lock at the front desk to get started
Apr 14, 2021
I am very satisfied with Trojan Storage.
John has been very helpful to get me familiar with the facility. Setting up account and facility access were easy and smooth. System control is all online, and it is very convenient.
Apr 11, 2021
This place is amazing
Staff is very friendly..rates are great
Apr 03, 2021
I just likeeverything about it
Mar 30, 2021
Everything is just too good to be true.
Especially the customer service.
Mar 26, 2021
Great place and value
John was very professional and helpful
Mar 25, 2021
Good experience, nice people, clean facility, highly recommend...
New facility, good intro prices and easy access just wish prices after the intro period were lower...
Mar 24, 2021
Sew Superb you'll be Suped !
This place is so amazing and the more I think about what I will spend my Amazon money on the more amazing it gets !
Mar 18, 2021
Really great place to store anything.
Really great place to store anything. Great people. On the phone or in person. New and very clean. Great security.
Mar 09, 2021
Friendly and easy going
Everything went nice and smooth. No delay and the information provided was simple and crisp. Thanks!