Nov 18, 2019
People on the phone were very helpful - the office was great - sign-up was very fast and painless - the storage unit was perfect for what I needed and the location is great!
Jun 24, 2019
Wonderful customer service
The staff were very helpful and go above and beyond
May 27, 2019
Staff is very friendly helpful. Great customer service experience
Showed the unit right away. Was able to use a spare foot of space which was perfect. Thank you very much. It's been very helpful
May 08, 2019
Check The Pricing
Got a higher price from the actual place vs what sparefoot said. The facility is nice but just call ahead to verify pricing.
May 08, 2019
Call for the Pricing vs. Asking Sparefoot!
There was a conflict with the pricing Sparefoot provided vs. what was the actual pricing at the actual vicinity, but the overall unit was clean and move in process was quick and easy.
May 06, 2019
My experience was great due to Felicias enthusiam.
Felicia was amazing to work with. Friendly and very helpful. Excellent employee.
Aug 23, 2018
Iâve never gotten a storage unit before, but the staff was amazing and walked me through every step. The price was right, and the help was fabulous.
Aug 15, 2018
Thank you for you help, the guy who was help me was really nice and helpful!
Jun 02, 2018
So far very happy with the parking space i rented
So far very happy with the parking space i rented
Jan 09, 2018
Great storage facility
Nice and clean storage facility with a great customer service experience. Move in was as easy as could be.
Jan 08, 2018
We were able to reserve a unit and move our stuff in the same day. Customer service was very good and the prices were affordable.
Dec 11, 2017
The parking area should have lights during night.
Should be open late at night.
Sep 29, 2017
Met every expectation, plus great customer service
Central Self Storage (and Scott, the manager) fit our searched for needs of dimensions, availability, convenience, and price. Move in was made easier by Scott, and the security of the location was solid but accommodating (which is exactly what we wanted).
Jul 20, 2017
Helpful staff, easy in and out location
Heard negative things on the Internet about this location but to my pleasant surprise, the cleanliness and efficacy getting in and out of the site were way easier than anticipated.
Jun 04, 2017
Very tight parking spots
Very tight parking- parallel parking spots only
Sep 05, 2016
friendly staff. very efficent.
i will recommend this company. i was very happy with your service.
Sep 04, 2016
overall good experience
i will recommend this company to my friends.staff is friendly and efficient.
Sep 01, 2016
Very nice and helpful staff and management
They help me move in using their truck and stuff's help
Aug 26, 2016
Quick and easy process.
Staff are very helpful and friendly. What else could you ask for except no heartburn experience?
Aug 04, 2016
Very clean and low price plus the staff are very sweet and helpful
Jul 31, 2016
Grimly an courteous
Excellent customer service from the manager on my first move in day. Very friendly. Great location for storage easy access.
Jun 25, 2016
Good area and convenient for the freeway
Jun 19, 2016
Noth moving trucks were broken dwn and I still had to pay full price when then the whole reason I chose this facility was because of the moving truck since I dnt own one myself. Very very big disappointment. They're not even scheduled to be fixed until July 15th... WTF!!!
Jun 19, 2016
A lil conflicted
The ppl were great the facility is great BUT BUT BUT I rented this particular facility because I DO NOT own or have access to a truck and they advertised that they had one for the size unit I was renting well long story short, both of the facilities trucks were broken down and not scheduled to be fixed until July 15th!!! WTF.... JULY!!?!?!?!?! So now I have 2 rent a truck which was not in the plan. Oh and btw the 1st mnth is not free, the 2nd mnth is free with your AAA membership.
Apr 30, 2016
The 1st day I arrived at the storage site wasn't the best because they were closed due to no staffing available. So I had to come back after 2:30pm to get the unit & drove 30 minutes back home it was inconvenient to go back & forth. Anyway, the associate was super nice, courteous & very helpful if it wasn't for that I probably left & wouldn't come back since I've had a inconvenience earlier already but I'm glad she was real nice and decided to get the unit..
Apr 12, 2016
It was very inconvenient
I waited 2 hours to even have my storage opened up for me to use
Mar 24, 2016
you are always fell at home.
Mar 16, 2016
Great location and great storage
Feb 15, 2016
Fast and easy
They were so awesome I was I. There for less then 15 minutes and I was ready to move in. They were friendly and funny.
Feb 09, 2016
Cheap and accessible
Was easy to compair and book. That's all I wanted
Dec 22, 2015
Dec 14, 2015
Best prices around and great service.
Dec 11, 2015
It was less than half the price of other facilities in the area. The lady at the front desk was really nice and helpful too.
Nov 17, 2015
No complaints, quick, friendly, best price in town
Took no time to get the unit rented!! The manager was friendly, social, knowledgeable and very welcoming. The unit was as advertised, very inexpensive compared to other Storage's of similar size. This place is conveniently located right off freeway and bus routes.
Nov 10, 2015
Affordable storage for a facility that is next to San jose airport.
Nov 09, 2015
Nov 05, 2015
Overall was fine
I like how east was everything. I didn't get the storage I wanted. But the one they assigned is fine.
Sep 22, 2015
Very friendly and helpful staff (Christie?) when I signed up and moved in - even though it was your cheapest and smallest unit. Thank you.
Sep 16, 2015
Everything up to when I went to sign up was great. No-one there (out at lunch but not back by posted time) so used kiosk which was hard to hear but okay. Gate code was supposed to work in a few minutes, never worked the whole day, got stuck inside (followed someone because code didn't work). Two lights in unit; neither worked (unloaded in darkness). Have emailed about them, no response. Came by the next day (Saturday) to give AAA card. Hours were until 2pm. I got there at 1:13pm; it was closed. So far hasn't been a very good experience (we have two other storage sheds at different facilities--this is poorest overall--price is better than one of our others, but worse than the other).
Sep 15, 2015
Super convenient, clean, and friendly staff.
Sep 08, 2015
Great move-in experience!
Everything went smoothly and as expected on my move-in, with a courteous and knowledgable staff on hand to answer my questions. So far, so good!
Sep 04, 2015
Good size units at a good price.
Only thing I don't like is there's no access during the grace period if you don't pay on the 1st of the month.
Jul 30, 2015
Cheaper than other places but ...
Overall a good basic storage place. The area does not seem "locked down" meaning it seems kind of exposed. A lot of foot traffic in and out of unit and it is very easy to piggy back in the gate in back of another car entering or exiting.
Tip: Make sure you ask for and receive the advertised one month free rent offer at sign-up. I thought I was going to get a one month credit the next month as advertised but when inquired they told me I should received that at sign-in and there was nothing to be done after the fact.
Jul 28, 2015
Good price, decent place.
People tailgate onto property often, security not as good as I would like.
Jul 24, 2015
Clean safe area. Great prices!!!
Friendly secure area with lots of cameras.
Jul 18, 2015
Awesome storage place, value and great customer service.
So far so good. Friendly service. Cool people. Great location for me. Too nice. Great value for money.
Jul 15, 2015
The day I showed to sign paperwork the office employee had to go to the hospital so the office was closed the day early... I entered all my info through the computer kios. After completing it all and being
given a gate code it didn;t work have to wait till the next day
Jun 05, 2015
Manager was fantastic
It is a very rare moment that one receives amazing customer service - you might think Nordstrom but not a storage facility. Betsey at Central Self storage exceeded all expectations. I whole heartedly recommend this facility!
May 24, 2015
Clean, hospitable, and safe.
This facility is one that I highly recommend. The attendant was very helpful and extremely nice. I was assured of the security of the facility because of the fact that the attendant had offered police officers a discount to entice enhanced security. Since then, she told me that she's had 0 problems with theft, soliciting, and loitering. I highly recommend Central self storage for all of your storage unit needs.
May 21, 2015
Betsy managed to make the exhausting and difficult task of purging, packing, moving and storing pleasant, easy and affordable! She found me a great deal, was always available for questions and very friendly! Well done!
May 21, 2015
They were very helpful when we needed to switch over to another size unit and transfer our discount over with it. They were very nice.
May 18, 2015
Overall complete happy renter..
I reserved a small unit,then went into git a bigger unit.The person in the office that day was excellent with my son and I,as he explain everything to us.The very next day I realized we didn't need that big of a unit.I was worried because some places aren't to happy to have to renew the paper work,or get irritated with customers like myself.The gentleman was smiling and happy go lucky to help us with the situation.Also it was jus a few minutes before time to close,an was still working on making us a satisfied happy renter..
May 13, 2015
very nice drive up facility, onsite person was good
things to remember, do not store any food item which would attract mouse
Apr 18, 2015
Sep 29, 2014
good service but area for improvement
There is no on site person on Sunday. Kiosk could use some updating and the turn Aarons time for a working access code is too long.
Aug 09, 2014
The storage space was dirty and musty. The staff was tremendous. James was a great help.
Jun 14, 2014
Great Value and Great Service
We were fortunate to find the size unit we needed at such the last minute. We received excellent customer service and are grateful to the Manager, Anthony for working with us.
Jun 13, 2014
Customer Service Is Top Notch
I was pleased using sparefoot to find a facility that was close to me, easy accessible, and secure. The perk was that central storage also has a truck available for free (with limitations). The icing on the cake was having such great customer service in setting my unit up. I only wish I remembered his name to give him the "props" he deserves.
Mar 30, 2014
Excellent Customer Service
Staff at this site are extremely helpful and courteous.
Jan 10, 2014
Jan 07, 2014
We have rented several storage spaces over the years and have experienced all levels of service, but Central Self Storage is at the top of our list. The woman who assisted us was both knowledgeable and personal. I would definitely recommend this place...prices are good, too.
Nov 14, 2013
Fallon was very helpful and awesome!
Oct 25, 2013
Manager was very helpful and knowledgeable in all matters.
Oct 15, 2013
Helpful, easy experience
No complaints about Central Self Storage. They were very accommodating with great customer service! Only negatives were:
- When we showed up at the office to sign paperwork, management was on a 1 hour lunch break! So we had to wait around a long time for them to come back. Once they were back, it was a quick process
- It's a little confusing that there are two facilities right across the street from each other
- There was a bizarrely large number of people there at 8pm on a Saturday night, and it sounded like someone was using a drumset in one of the units. Do people live, or party there? Not sure, but won't be going back on a Saturday evening.
Sep 22, 2013
Very helpful customer service
Despite my initial rental not working out, the employee helped me find an alternative - first by checking his own inventory, then calling two other/unrelated storage facilities to see if anyone else had something to spare that I needed. Great service, even though I ended up at CSS.
Sep 19, 2013
I would be in love with the storage if it wasn't so expensive. Although the price make up for it in customer service. Art was extremely helpful and punctual.
Sep 04, 2013
It took awhile to get through at the counter. The representative was still new to the processes but it took close to an hour even when I had already reserved the spot ahead time. Thanks
Aug 15, 2013
Nandita is awesome! Very nice and sweet, great smile!
Jun 05, 2013
Apr 16, 2013
Helpful, professional, and clean
Worked with two different office staff, and they were both really professional and helpful.
Dec 18, 2012
good price, great service, stellar location
I reserved my space online after contacting several other storage spaces. It's in an ideal location! 1.5 miles from work!
Fred was very friendly and helpful through out the paperwork process. It is simple and secure getting in and out. my only wish is that the string was long to turn the overhead light on in the space.
Nov 20, 2012
Very friendly, efficient,professional service that goes above & beyond what one normally experiences. Management thoughtful & helpful. That made this process of transition easier.
Jun 14, 2012
I had signed up online and picked a size based on the fact the first month was free. When I went to fill out the paperwork, he said the site I chose wasn't free, but when I told him that I'd signed up because I thought it was, he gave it to me anyway.
Jun 10, 2012
Best Price in Town
At first I had a hard time finding this place and ended up at a nearby storage facility. However, once I found Central Self Storage I was more than happy. The on site manager was super friendly and showed me two units I might be interested in. Even though there were several people that came in and out of the office while he was working on the paperwork he was speedy and always professional.
May 03, 2012
Great price & location
great location and price. close to 880/101 freeway. access hours are also flexible.