Apr 06, 2020
Very convenient location
Weâre extremely happy! The service by Ana was fantastic and we would definitely recommend it, plus the price is what we were looking for!
Dec 09, 2019
The service is excellent
The service is excellent, and the pricing is good. I am very satisfied with the storage space and the prompt assistance. Eric, the employee who helped me, did an outstanding job.
Apr 18, 2019
The reservation process is clear and...
The reservation process is clear and specific. The staff was super helpful and balanced being professional and personable. The space is clean and easy to access. Security seems to be more than adequate. I am very happy...
Feb 12, 2019
Great Service, specially from Management...
Feb 11, 2019
Nice guy who I worked with
Nice guy who I worked with, clean facilities too. But after agreeing on a monthly rent amount, Public Storages slides an additional fee for insurance in there which is mandatory! Shady!! This information should be advised upfront and not hidden until you go to agree to rent.
Jun 26, 2017
Another fantastic experience at this Storage Facility. Bayo was excellent.
Jun 06, 2017
The location was clean and appears to have good level of security. The manager called me moments after I made an on line reservation. He set an appointment time to come view the storage facility and specific unit. On the morning of my appointment, the same manager called and asked if I could come a little earlier or later as he had another potential client coming in at the same time I requested. I came in earlier and he efficiently and thoroughly conducted his tour and completed my registration process.
Apr 29, 2017
Just confirmed my unit with Bayo, the property manager. He was super helpful and explained the process very well. Great customer service!
Mar 09, 2017
Bayo and his team were professional, efficient and very helpful. They were really nice people as well!
Bayo and his team were professional, efficient and very helpful. They were really nice as well!
Mar 03, 2017
Bayo and his team were very professional and efficient! I strongly recommend this facility if you are in need of a convenient storage in San Francisco.
Jan 05, 2017
very good service from employees not from the company
The system of having only one employe makes you sometime wait up to 45 mn before if you need some help. While the closed gates are a great system, the new facility at public storage doesn't have extra security and the electronic doors to access the storages, are broken and it seems that it won't be fixed before a while. When the staff is really nice, I feel the company doesn't really give them the best environment to work.
Jan 03, 2017
Conrado, the staff who assisted me with my account and move in, was excellent! The facility and prices also seem quite good. The big issue is that 3/6 of the load-in gates are currently not functioning, making move-in more complicated than it needs to be.
Aug 23, 2016
Rented a unit in SF at the Evans St location and could not be happier! The facility is incredibly clean and kept in excellent repair, it is climate controlled, and most conveniently, most of the units are on the main floor so access is quick and easy. The woman Anna managing the desk and contracts as well as the gentleman assisting her were delightful as well as helpful. I would not even consider going elsewhere!
Mar 31, 2015
great help at public storage!!
I got great help by phone. And when I get at the desk this guy Bayo was so nice. Clean location. Easy access. Safety. Nice. ***** five stars yes sir
Apr 03, 2014
Good service, but unfair rate increase
Move-in was easy, the building is reasonable, and the unit is fine. After less than 6 months they raised the rate by 15%. Seems excessive after such a short time. Makes me feel like the rate was an intro teaser.