Jun 24, 2019
Only just moved it, but so far the experience has been excellent!
Only issue I have is that I would like to have had a light inside the storage unit itself. My unit is a corner unit, so it does not benefit from the light in the hallway very much.
Jun 13, 2019
Easy 805 Access to This Clean and Secure Storage Facility
Ida and the team at U-Store It were kind and helpful from day one. We are selling our home and needed storage so that we could declutter and stage the home and then eventually move. Signing up on their website offered an online deal for 50% off the first month. It's a really nice, clean, secure storage facility. Don't let distance or area be an obstacle. It's easy access off the 805 Freeway and super easy to get back on the 805. I don't have much experience with storage rentals, but my husband said it's a really nice facility - he has rented from North Park Storage in the past.
Apr 28, 2019
Great facility and service
Very clean facility, customer service was top notch. I feel like my belongings are safe here.
Apr 26, 2019
Well gated, security cameras, and overnight security. Great prices too!
Sep 10, 2018
I got what I was looking for at a reasonable price.
When I arrived with my UHaul, I was welcomed. I was attended very quickly to start the processing of getting a unit. The staff was friendly and spoke my primary language, Spanish, and proceeded to show me the units that I was looking for. Once I decided what I wanted, I got a promotion of the second month being free if I paid the first month. The unit was clean and I was assured that my belongings were safe.
Aug 03, 2018
Great price and customer service with respect to my needs.
The deal I got with the second month free really caught my eye when comparing storage units to choose from. Great customer service from the moment I walked in. Answered all my questions with confidence and respect. Great quality, price, and customer service overall.
Apr 14, 2018
Easy way to access. Its well organized you can find your storage unit fast with no problem.
Apr 11, 2018
They where very polite and explained everything well.
Apr 11, 2018
Good online pricing. Friendly staff. Clean and huge facility.
Mar 17, 2018
Brand new , just check what area your unit is in carefully
This place is brand new, no doubt about it. But on the day of my move in i got lost and wandered through the facility and some units seriously are storing food or something horribly rotting. Im surprised they havenât just gone into it and cleaned ot out. It smells awful and certainly its gotta be attracting pests, as soon as it gets warmer out.
Mar 08, 2018
Great rates & Excellent Customer Support
I just finished moving into my unit and it couldnât have gone any smoother. The staff are super friendly and helpful. I ended up having to rent a U-Haul to get the remainder of my stuff out of home and it was very convenient having the trucks on-site to rent out. Clean facility. If I had to pick on something to improve it would be the lack of adequate parking spaces to unload and load into the facility and the need for more âpush cartsâ for customers to easily move several items in and out with ease. Over all, two thumbs up! Almost forgot, the price was great too! I couldnât find a deal that beat this one for the size of unit I got for the price I got! And I looked extensively throughout the San Diego region too.
Feb 04, 2018
Overall very easy to reserve.
It was very easy to reserve a storage locker through Sparefoot. U-Stor-It staff was very patient and knowedgable.
Feb 01, 2018
GOod experience no complaints great customer service!!
Jan 04, 2018
I like it because is clean and good customers service.
Dec 11, 2017
Wish I had rented somewhere else.
Units are smaller than advertised.
Nov 20, 2017
My only complaint is there is not enough carts
Nov 19, 2017
This place is great! It is super clean!! My only complaint is that I've been there 3 times now and there have been no carts available. Being that it's such a big facility there should be more carts to help with transporting stuff from car to storage unit.
Nov 19, 2017
Great service. Very accommodating.
Nov 02, 2017
Fast, professional, easy
Very friendly staff and very clean spaces
Oct 30, 2017
Best price ever!
Super clean and you can tell they take such good Care of the facility. Everything looks so new and fresh!
Oct 16, 2017
Parking can be an issue if towing but overall a great place to store your goods.
Oct 04, 2017
The staff is very professional and answered all my question, they even helped redeem my online discount. Cheapest prices in southern Cali with the cleanest facility. Highly recommended!!
Oct 04, 2017
The storage is to celan Chespirito and hace a crear security.
I recomend this place because the y hace a excellent personal who answer all your questions, the place is so celan , excellent security and is to cheap
Sep 13, 2017
The customer service was great, the building was very well kept, and the prices aren't bad at all!
Aug 20, 2017
Happy we found this place.
Staff was very helpful in directing towards proper unit size and facility pricing. The facility and units are well maintained. The hours are flexible seven days a week. I would recommend this place to friends.
Aug 16, 2017
Great service, Great cleanliness, good access
The service was great, took a little longer than usual to get checked in and signed up but they were very nice. The buildings and storage are very clean, they had multiple carts to use on my move in day . Only issue was the parking . There was barely any parking, unfortunately there were 6 other cars on my level also moving things in and out so we had to park in front of the emergency exit gate. Not really the best thing to do. But other than that issue all was well.
Aug 08, 2017
Great customer service
Everyone was very pleasant
Jul 15, 2017
Very clean, well lit, and air conditioned
The staff were courteous and the units were all very clean and well taken care of. It looks like a relatively new building, good lighting throughout, and wonderfully cool on every floor.
Jul 05, 2017
Love it here. Clean and safe. All I was really looking for
Jun 18, 2017
It was ok
The woman was a litte rude but the young man was very nice and professional
Jun 13, 2017
Very helpful and they try to make the process super easy
Overall good customer service and a decent price. The only thing that sucked was they had some tech issues which made the process of doing paperwork and filling things out extremely long.
May 31, 2017
best storage ever
Very clean and the customer service is amazing
May 30, 2017
Other than elavator not working everything else is perfect
Sunday 05/28 i was trying to move last minute thing i was not able to access my unit due to elevator not working i came back 05/29 elevator still not working no one was available to assist it was a waste of my time and gas to go twice. now i have to move my last thing today 05/30 when i could of been done over the weekend now i gotta use more gas of my car and do this after a long day at work it is such an inconvenience.
May 26, 2017
Great storage for decent price, and one month free!
I've only used it one day so far, but have not been disappointed. Chose 5x10 unit, 2nd floor interior. Very clean, has elevator and cart free at your disposal. Seems very legit.
Apr 30, 2017
Best Storage place that I have ever been
Nice location easy to get to write off the freeway real nice people that work in the office nice clean premises
Apr 05, 2017
Nothing more to say the first line says it all
Apr 03, 2017
Great value. New facility
Helpful customer service. New facility so it's nice and clean. Good price plus move in special. Could use 1-2 more carts though. On move in day on a Sunday (busier day of the week) carts were not available half of the time. But overall highly recommended.
Mar 28, 2017
putting stuff in storage was emotionally challengingfor me but at least they made the process easy.
Mar 27, 2017
Brand new facility
Super clean well lit a/c. Need more people working on weekend.
Mar 24, 2017
Quick courteous service, clean facility.
So there's a key pad to use everything. I expected this for the gate, but not the elevator. This is fine though I can see where that would help in some way. The front desk seems super clean like, like ... a car dealership, where the vast empty space should have a car there or something. The reps on duty are courteous to a fault. I think maybe that during peak times there should be more than two on duty. And maybe anextra rolling cart should be available. There is only one per section of the property.
Mar 17, 2017
BEST ON DAN DIEGO
Best self storage in San Diego the prices beats everyone in the area the double doors so you can access your unit from both sides of the garage
Mar 10, 2017
Great start to my move!
Paula on the front desk was exceptionally helpful. She went through with me as I explored my sizing options. She was very thorough and patient as I made decisions. She was also able to help me with deals and saved me some money since I had gotten 2 units. After the paperwork completion, she also walked me through to make sure that my access code was working for the main gate as well as the elevator. Pleasure to work with. Has definitely earned my business.
Feb 24, 2017
Some technical issues, not the staff's mistake, but taken care of
Great clean facility, units are easily accessible and stage is very helpful
Jan 21, 2017
Easy check in
The check in process was easy and customer service was friendly.
Jan 14, 2017
David and the other staff was helpful
I came 10 minutes before closing and staff was nice enough to provide excellent service and answered all my questiom even past closing time.great customer service.
Jan 10, 2017
Top notch customer service and a brand new facility
Everyone who I interacted with was professional and courteous , with my service satisfaction in mind. It was great.
Jan 03, 2017
Great customer service
The unit was easy to access and the front desk clerk was very helpful.
Nov 13, 2016
Great Storage Facility
We were happy with our experience so far and will recommend this facility to others. Thank you!
Nov 01, 2016
Great place ..happy I made the move!
I have had a storage for over a year in mission valley then I moved so needed to have somewhere closer. I came across this storage place on google,and Happy I did! I was paying more double for a unit that wasn't as nice, clean,and well maintained establishment as I am at now! Friendly service and very professional staff ready to assist too! Can't be more happier ;)
Oct 30, 2016
Great price and nice and clean, well organized.
Great customer service and nice and clean.
Oct 21, 2016
The service, quality, and price were perfect!
Oct 15, 2016
The customer service it really great and the location u can't beat.
I really like their hours of operation and the staff are truly pleasant and oh so helpful.
Oct 10, 2016
Good customer service. Nice facility
I enjoyed the customer service. Very helpful and former military so it was very easy to understand each other. Facility is clean and very easy to maneuver around.
Oct 10, 2016
Quick and Clean. Staff was super helpful. Helped me find a storage unit close to a entry point to make moving everything easier
Oct 06, 2016
Service was great!
It is super nice, clean, and new. Great prices. They were able to accommodate an earlier move in date. Great place overall.
Oct 02, 2016
This place just opened as of 10/01/16 and you can pay them a visit.
This place just opened as of 10/01/16. If you're reading this in later than October 2016, then you are officially in the future and it's no longer "just opened' recent. Staff was very, very good. Facility looks clean with good hours. The one-time fee and 'mandatory insurance' are big cash cows for all self storage places and this one is just like them. But top-notch staff (David is outstanding and the manager is great, she's on top of things) and good facility.
Sep 27, 2016
Brand new, clean facility
U-Stor-It is a great storage facility with competitive rates. With their grand opening promotion, the first full month of storage is free and it is credited for the full 30 days; this is unlike other storage facilities that will only provide the free/$1 first month promo for the remainder of the calendar month. There are surveillance cameras and dolley carts easily available for use. I like that renters can access their storage units as late as 10pm almost daily. I highly recommend U-Stor-It if you're looking for a storage unit in the area.
Sep 23, 2016
Great customer service!
Paula was very helpful and the facility seems very secure.
Sep 15, 2016
Brand new facility
Brand new, very clean, good prices
Sep 14, 2016
First time storage unit user
The staff are really friendly and helpful, the facility is very clean and the prices are competitive. I definitely recommend U Stor It.
Sep 09, 2016
Clean and very friendly staff
Everything looked great I felt like my stuff was going to be safe. The staff is nice and very helpful.
Aug 29, 2016
We're so happy we found an affordable storage unit!
Paula explained everything thoroughly--did a great job! We will definitely recommend this place to get the $25 off per month for referrals.