Trojan Storage of Sorrento Valley

Great customer service!

Everyone was very nice and helpful! Especially Alexis she was great!

Recommended: Yes

Trojan Storage makes storage easy.

The employees at Trojan Storage go out of their way to help you out, and make your transition easier.

Recommended: Yes

Clean with plenty of space

Kind of high price for storage. But then again everything is kind of expensive in CA

Recommended: Yes

Great Service

They were very informative of how to use the facility. Overall clean, helpful & good hours.

Recommended: Yes

Great attituide

Dana was very helpful and kind. He had all the right answers to our ?

Recommended: Yes

Highly competent and responsive support during the whole process.

Personnel: High competent. A real pleaure to work with. Space: Clean, well-lit, security gate surrounding entire property provide an additional level of security and confidence Cost: Great deal to get in and maintenance costs are better than nearby competition. Site: Very close to 805 at Miramar road, so easily accessible from all directions.

Recommended: Yes

Through google

It was eSy to move in andi qS 3 days la

Recommended: Yes

Staff are wonderful

a little bit of a bait and switch, when I signed up it was $45 when I got there it was $55 but still well worth it. All the paperwork that was sent to me said $55, but I didn't read it or I would have questioned it sooner.

Recommended: Yes

Dana n Leo Above n Beyond

I worked with Dana mostly n he was very thorough about everything.Both Dana n Leo were extremely polite n kind.Unit was very clean as well. Sadly to say, but once my 3onths are up at the $60 price, I will have to leave because then my price goes up to $120 n I can't come close to affording it due to me being disabled. I think very highly of these 2 men. Kind, considerate n helpful in all ways. Thanks guys!

Recommended: Yes

Great introductory rate, easy to book

Great experience so far. Very accommodating customer service

Recommended: Yes

professional friendly staff & excellent prices

The price is fantastic , the people friendly , and the facility is clean and easy to locate. Would recommend to my friends and family . Gate hours are 6 am to 9 pm. Just perfect !

Recommended: Yes

Friendly Service

Fast and friendly service and clean units.

Recommended: Yes

Amazing Value, Fantastic Service & Great Location

As I’m trying get organized in my new chapter of life I could not have been more thrilled to have found this gem of a property for storage. When I emailed some questions I was met with a terrific, quick response. I then met with Dana at the property and what another find he is!!! So polite and knowledgeable. I just wasn’t sure what size unit I was going to need and he walked through the property and showed me the options available and took the time I needed to make a decision. This property is getting a fantastic remodel so yes it’s a little dusty but honestly I’m very impressed with the cleanliness of the units as well as safety. Now for the best part! In case you didn’t think what I said was enough good news….I feel the value of the monthly payment is very very good! Much better then anywhere else I was looking at! So Value, Amazing Service and Great Location…..go no further this is where you want to store your precious items.

Recommended: Yes

Excelent customer service: Leo the manager is wonderful

Very good accesible location, clsi to 805 FWY. Clean and well illuminated, secure facilities. Plus, excellent customer service from soareboot rental Agency’s agent, and also from the Trojan Storage Facility’s manager Leo.

Recommended: Yes

POORLY MAINTAINED BAD DESIGN

I have rented here for a year and there are times you can't even get to your unit. The asphaslt is torn up and they wont tell you when it will be fixed. They have trashed cars and containers in aisles so you cant unload while someone tried to pass you. The main gate design is horrible as you can get a truck in or out of it only cars. They keep raising rent while quality goes down. Break in was attempeted on my unit and they said they have no security cameras on it.

Recommended: No

Would recommend

Very affordable and easy! Very nice people as well.

Recommended: Yes

Great pricing and customer service, will reserve again!

It is a good place to store items since it's decently priced and the people working there are nice and understanding!

Recommended: Yes

Happy so far

I picked this location because of the 3 months for 1/2 price online deal. I was impressed with Leo who I spoke with on the phone a couple of times and who also checked me in along with another guy. They were both extremely friendly and helpful. My unit is upstairs inside and I had forgotten how hot it gets in storage buildings. It looks like the entire place is either still under construction or getting a major remodel. I don't remember having to purchase insurance at other storage facilities like I did here. Over all, so far so good.

Recommended: Yes

Awesome deal, clean place!

Leo was great! Answered all my questions and even put my lock on for me. I love this place! Thanks Trojan Storage and thanks Sparefoot!

Recommended: Yes

Meet all my needs

Everything went really smoothly! And the entire place seemed really clean

Recommended: Yes

Great Customer Service!

Whoever the Customer Service Agent was that checked me in, he was Asian, did an outstanding job! When I arrived he was the only person running the whole facility while everyone else was gone. This very nice and polite gentleman came off his lunch break, when he could’ve told me to come back later, and he went through the whole check in process including showing me the unit. Foregoing his lunch to serve the customer...that is called going above and beyond to satisfy the customer. Excellent job!

Recommended: Yes

Great customer service

Thanks to Dana and Leo for making move-in as stress free as possible!

Recommended: Yes