Stor'em Self Storage - Pacific Beach

Time that gates close is not clear

The lady at the front desk was very informative, not the most welcoming but efficient. One problem is that I called in to make sure the gate woukd be open and I was told it would be, but when I showed uo it was a big to-do that it was 6:43 and the gates close at 6:45. A miscommunication between the lady at customer service and the gatekeeper almost had me with a truckload of stuff with nowhere to put it. Thankfully he let me in with all my stuff as I was told earlier.

Recommended: Yes

Overall - great customer service & the space is good to go

Same as summary, I had to sweep out the space before moving in but the office apologized for not making sure it was clean - not a big deal.

Recommended: Yes

The customer service was great!

The customer service was great!

Recommended: Yes

good group

the team that works here seems trustworthy, and each part of their business makes sense. It is not luxury storage, and while reasonably secure it is not exceptionally safe, but all in all it aligns as an excellent value proposition. I feel that I made the right choice with my 5’x5’.

Recommended: Yes

Perfect place

Quick and easy. Secured facility. Friendly staff.

Recommended: Yes

Great place

Great customer service..reasonable prices. Fast and easy

Recommended: Yes

Great facilities, excellent customer service

Jake was very helpful, explained in detail, showed 2 different options and I actually went for little bit more expensive than planned but more convenient option. Easy access, fast processing. Highly recommended.

Recommended: Yes

Unit locked. Two trips to office to get key. Found unit dirty.

Unit I thought I had booked with Sparetfoot was 10X10 when really they had booked a 5X10 so there was confusion on pricing. Storem agent was able. to rectify the situation to my satisfaction.

Recommended: Yes

Good place

Clean and friendly place to go. Got a great deal.

Recommended: Yes

Great location, clean unit, very helpful staff

Everyone I worked with was wonderful. I am happy with the unit and cost, I just wish it had 24 hour access.

Recommended: Yes

Staff is very helpful

Good service and building was clean.

Recommended: Yes

Anthony and Sarah were extremely good!

The roll up door is hard to get up, especially for an old lady.

Recommended: Yes

Renovations at home needed more space

Easy to use website, Friendly staff, The experience was pleasant and efficient

Recommended: Yes

Very nice . Great staff !

Facility is super clean , very secure and nice . The staff was friendly , patient and very pleasant !

Recommended: Yes

Recommended: Yes

Safe,secure faciliy with a friendly staff!

Very convenient, very clean facility. I like that every unit is on the ground floor... No elevators to mess with. The employees are always friendly, helpful and very professional.

Recommended: Yes

Recommended: Yes

Recommended: Yes

Fast and easy

I've never used a storage facility before and was pleasantly surprised by the awesome customer service leading up to my move in day as well as the day of and the consistent follow ups they've sent via email. I chose this facility because they had the best price and location for me. I'm super happy with my choice!

Recommended: Yes

Fast efficient and courteous helpful staff

Recommended: Yes

I had to use a storage unit last minute so I could store my belongings while moving into a different apartment. SD storage was the cheapest, most convenient place that I could have found. The grounds look very secure and the front staff was very helpful and friendly. I would definitely recommend this storage facility to my friends!

Recommended: Yes

Staff very Friendly & Helpful

I would highly recommend SD Storage to everyone I know. The storage facility is very clean and the staff is friendly and helpful. everything is on ground floor (no 2nd story) with drive up lockers, which makes everything easier to unload and load. I feel very secure having my belongings stored there.

Recommended: Yes

Great prices and exceptional customer service!

By far the best customer service I have ever experienced at a storage facility. Clara made the process quick and easy. She drove me to see two possible units and then we filed the paperwork in no time. Friendly, clean and great prices. I would recommend to anyone!!

Recommended: Yes

Quick and friend service!

Recommended: Yes

Recommended: Yes

Great! Lisa was very friendly and made it really easy.

Recommended: Yes

Great Customer Service/Great Price!

Very helpful and friendly customer service people. I went in three days before my move in date to check the place out. The guy working the customer service was friendly and drove me out to look at the unit I had reserved online. He answered all my questions and told me he'd follow up with me in a couple days. He did! I moved in the day after the follow up call. There were two different customer service people on the day I moved in. The paperwork was easy to get through and automatic bill pay was easy to set up. I even get a 10% student discount every month! I'd highly recommend Price Self Storage on Morena Blvd. I got a really good price for my 5x4 unit. I'd also recommend checking out the online deals and making the reservation online. Good luck! p.s. They have locks for sale if you don't have one or forgot to bring one. Cheers

Recommended: Yes

Friendly staff, clean environment, overall great experience. Everything's on the first floor, and a lot of the units are drive up.

Recommended: Yes

Great Customer Service

Great Customer Service Note the 3 x 3 is not a full height unit only a locker!! Too small for us, but I was able to upgrade very easily

Recommended: Yes

Very friendly staff, clean units. Would definitely recommend to anyone.

Recommended: Yes