Apr 26, 2021
Nice facility but had to really pull information
I was very happy with the facility and the customer service. My only complaint was the lack of infromation from the person that helped me. The $14 fee for insurance was not mentioned, that I saw, in advance. When she mentioned it I was trying to find out more about it and I really felt that she was not open with information. She should have mentioned in the begining when I was signing papers that my rental insurance might cover it. I asked many questions in order to find that out. Other than that I am very happy.
Apr 15, 2021
Tucked away right off the freeway
Overall good experience. From signing up to moving in the companyâs information was very clear and the customer service was very helpful.
The only thing I would like more would be expanded hours. Currently able to access units from 7am to 7pm.
Jun 09, 2020
Great facility, excellent staff
The gentlemen who helped me over the phone was really helpful and kind. When I got there the next day, he showed me my unit and answered any questions I had. He made the process easy and quick. There was no gimmicks, no crazy hidden fees, and no problems. Thank you Aaron for your help
May 20, 2020
Overall clean, nice storage facility
Easy to sign up and use. The people at the front desk are very helpful and polite.
Apr 04, 2020
The staff are great.
The staff is friendly and eager to help.
Apr 01, 2020
Great customer service, fast, and easy.
Mar 02, 2020
Staff was courteous. Storage space was as expected. Easy to get to.
Feb 27, 2020
Great place! Definitely would recommended for anybody looking for secure storage!
Jan 15, 2020
Clean and fabulous staff!
Came in got my unit and had an amazing experience with a younger gentleman. He was super informative and polite. What a beautiful of customer service.
Dec 01, 2019
Second time using you guys! :)
Nov 26, 2019
Super helpful and kind staff.
Easy to get in and out. The staff are lovely. It's nice when you are exhausted from moving to have a pleasant experience with your storage company.
Oct 29, 2019
Attentive and informative associates!
Very attentive and informative associates. Made it easy to move in and get settled.
Oct 17, 2019
Huge property that is spotless
Amazing they keep the place spotless with 1300+ units.
Sep 25, 2019
Friendly staff, very clean!
This is a great storage business! They staff is very helpful and friendly. Their processes have been well thought out and have obviously been tested and improved upon. My recommendation would be to have longer hours for customers, but not sure if this is industry standard.
J S Evans
Sep 21, 2019
U get what u pay for
-The cart check in/out is a pain, especially if u have multiple trips in a day.
-Then the pavement is slanted, so your cart wonât stay in one spot.
-The driveway is a hill, so you better have your stuff secure in the back.
-Same scam they all have, when it comes to locks and insurance.
+Staff is friendly.
+Close to the freeway.
Sep 09, 2019
This is an absolutely awesome place for your storage needs. The staff is super friendly and helpful and the place itself is super clean
Aug 28, 2019
Easy and nice
Everyone was very helpful and worked with my needs well. Nice facility as well
Aug 28, 2019
Customer service won me over here!
Clean, affordable, and great customer service!
Jun 30, 2019
OMJ! That Manager Tho ð
The manager is super amazing with the best eyes youâll ever see. Clean facility. Convenient elevators and free carts.
May 27, 2019
Clean and easy to access
It was hard to find the location and it was a bit of a hassle to get to the actual unit because we were not sure where exactly it was, but the employees were kind and helpful when we asked.
May 27, 2019
Storage is great but a little pricy. Also very safe and secure.
Mar 17, 2019
Ez to get into Storage unit
It works The should however tell you that if u don;t have Renters nsurance they will charge you $14.00 More WHEN they QUOTE U A PRICE>>
Mar 05, 2019
Customer service was excellent
Fast, Friendly, and affordable. Great location, and clean facility
Mar 03, 2019
Very convenient and centrally located
I was really impressed with the customer service at Price storage on Albuquerque street in Pacific Beach. The manager was very friendly and was very helpful !
SABRINA S SIRACUSA
Mar 01, 2019
Excellent customer service
The gals at the facility were courteous and professional.
Feb 24, 2019
Great customer service and clean facilities
I had a great experience with moving in and the service! The manager was really informative and made the process super easy.
Feb 06, 2019
Nice secure facility with convenient access hours
Great result from SpareFoot search!
Jan 03, 2019
Cleanest and most secure storage in town.
I was quite impressed at how well this facility is maintained, the efficiency and friendliness of the staff and the reasonable pricing.
Dec 16, 2018
They are always there to help.
Nov 09, 2018
Overall good experience.
Overall good experience. Helpful employees.
Nov 05, 2018
Itâs really clean and organized.
I totally recomend this storage place!
Oct 18, 2018
Quick easy alway convenient
I have been with this storage company with a storage in each of their facilities. Been with them for years and do t see why I wonât be for a few more.
Jul 25, 2018
Clean, nice month-to-month leases, and easy to use. Great!
The space was much bigger than I thought which was perfect for my needs, and I had a great conversation with the lady at the desk. For a storage place, this one is top-notch!
Jul 07, 2018
Perfect storage location
Great services, great conditions, Tanks a lot!
Jun 25, 2018
Pricey but secure
I got a 10x10 storage unit for $154 a month. To me it seems a little pricey but the management are very nice and helpful and the process was very easy.
Jun 17, 2018
Very good customer service! Thanks Ashley!
May 06, 2018
Everyone there is really friendly, the facilities are nice and clean, and I'm very happy with the pricing.
May 05, 2018
Excellent experience so far.
I have moved in and had a great experience moving in. I have not moved out yet so I could not speak about that.
Apr 12, 2018
Super helpful staff and clean facility.
Super helpful staff and clean facility.
Mar 14, 2018
Best price, good location, very helpful staff.
A positive experience from the first contact up to now.
Mar 10, 2018
Cheap prices clean facility
Very nice as friendly staff. Could use more space for cars but other than that I've been very happy
Dec 25, 2017
Great customer serivce with clean units.
Would recommend it to all whose in need of a storage. Very welcoming and explains all terms to the the âTâ.
Nov 26, 2017
Great customer service this far
Price self storage has made it easy to set up a storage unit
Sep 29, 2017
Very clean, good location, friendly and helpful staff. Great price.
Aug 27, 2017
Just what I need.
This space was exactly what I needed for my extra stuff that wouldn't fit in my studio apartment.
Aug 24, 2017
All of the staff has been informative and friendly
It's great for short-term storage at a low price
Aug 20, 2017
Simple and easy plus very friendly staff
The elevator didn't work at first but other than that there were any issues moving in! Very friendly, helpful, and informative staff'
Jun 11, 2017
Great service with great price
When I arrived the first time I had reserved a smaller unit then I needed. Ashley the manager was very helpful in getting me the right size unit for my needs. I was able to hold the unit tell my goods had arrived. The day of my move in Ashley again helped me with everything and I would recommend price self storage Pacific beach to everyone I work with.
Jun 07, 2017
Great service, smooth operation & easy access!
We were greeted & well taken care of by Javier - he made it easy & simple!!!
Jun 02, 2017
Clean and secure
Thames staff is friendly, the storages are clean and secure, and the facility is in a convenient location since I myself live in La Jolla.
May 28, 2017
Great service from great people.
Apr 10, 2017
Spacious facility with decent hours of operation
I reserved my storage unit online, which I was told by facility personnel is cheaper then just walking in.
Additionally, I got my first month free for reserving online.
Upon arrival, and seeing the size of the unit I chose on line would be too small, I was able to rent the next size up unit with no hassle.
They offered the use of their free moving truck (must be under 30 miles round trip) and I was able to reserve for following (Satur)day morning.
Lastly, if you are still on site after 7p, you only have 15min to exit before they charge you 25.00 for each 15 min you run late. BE AWARE!
Mar 29, 2017
Ashley was great!
Great service, easy access, overall wonderful!
Mar 12, 2017
Clean, friendly and close to everything
Mar 03, 2017
Staff is very very friendly
Very clean and very easy to get in and out...
Feb 28, 2017
Affordable with good advice
I called and a guy told me the deal. I asked questions and still I wanted to know any better deals. The guy looked around and still gave me an honest answer. That this was the least priciest rental. I trusted him. I am glad he looked around to see because I was not so able to do so. Thanks guy! I appreciate it!!
Feb 26, 2017
quality service and fair prices.
I had great service and worked with very accommodating staff! the location was great for my situation and the perqs of being a customer such as the free truck rental for new customers is wonderful.
Feb 23, 2017
Clean, professional and well laid out. Very easy setup.
Clean, professional and well laid out. Very easy setup.
Feb 09, 2017
Easy location off the 5, but not many drive-up units
Jan 29, 2017
Good place to store stuff
Clean, friendly and easy storage facility
Jan 25, 2017
I think I got a pretty good deal on this. The space is clean and well managed.
Jan 12, 2017
Clean and friendly
There are some fees up front I wasn't expecting but the place seems very safe so it's worth it.
Jan 09, 2017
Great customer service!
The front office was very friendly and helpful and the whole process was very quick and easy. I also received a Winter Online pricing special which was nice.
Jan 08, 2017
Helpful and friendly
Helpful and friendly staff. Showed me 2 units a few days before move-in. Selected 3rd floor unit which was 5 by 15'.
Oct 10, 2016
Awesome service and very convenient! Definitely recommend
Aug 13, 2016
Clean and friendly
Very pleased with service, my first time needing storage, feel comfortable and confident my things will be well cared for.
Aug 04, 2016
Very friendly staff
Great customer service. Would recommend.
Jun 15, 2016
Fast n easy
Great service, easy storage. There was some glass in the storage unit I was assigned and they cleaned it up right away.
Jun 08, 2016
Nice friendly staff
From the moment I walked in the staff was very courtesy. Storage area was very clean
May 03, 2016
great service.very clean and dry facility.
Apr 28, 2016
Friendly staff and nice storage unit
Apr 28, 2016
The person who helped me, "Georgie" or that's what his coworker called him, did not speak much, was not very welcoming. Half the time I wasn't sure what we were doing. At one point he walked back to the office and did not tell me so I was confused as to what to do. Would not recommend.
Apr 28, 2016
Convenient. Had the small unit I needed.
Simple & easy moving in. I like this place.
Apr 27, 2016
Super Customer Service!!!!!!
She was by far friendly, courteous, and. polite. She even swept out my space which wasn't dirty at all. Wish there were more people like her in the service industry, instead of vultures just wanting to take your money and push you aside for the next person!
Apr 07, 2016
Apr 02, 2016
Very clean and easy to access!
I've rented from 5 different storage facilities in San Diego, and this is by far the nicest and one of the cheapest prices for a 5 x 5 unit. The facility is super easy to access and is secure.
Mar 28, 2016
Great storage and superior customer service.
Mar 28, 2016
Friendly and easy
Staff is extremely helpfull and is a safe place.
Mar 17, 2016
same size and cheaper than public storage
closer to my house and cheaper for same size unit. staff is very friendly and helpful.
Mar 16, 2016
I've just moved my stuff into a 10x20 unit and after telling the employee how much stuff I had he immediately recommended one that had a taller ceiling. Very helpful staff. It's a clean facility but I was distressed at the lack of security cameras inside of the building but I was glad to know the facility shit down earlier than other facilities which I can see how that would make it safer. The staff was also friendly in that while I was waiting on the movers to bring my things they insisted I bring myself and my toddler into the lobby to wait vs my vehicle.
Mar 12, 2016
The young guy helping us was awesome
Clean and they advised you about everything. I wish they were open past 7 pm
Feb 24, 2016
Easy and simple. The staff also is super awesome.
Jan 10, 2016
Very pleased with all aspects
Will probably be a long time renter.
Jan 02, 2016
Dec 30, 2015
Enjoyed pricing special and quick response
Location is atop a hill, however secluded enough and seems safe. Customer service was great, very helpful. Seemed a little busy when I went circa 6 pm, had to walk to other building to obtain cart, otherwise all is well.
Dec 26, 2015
Dec 22, 2015
AMAZING customer service
Crystal and her team have excellent customer service skills. From the minute I walked in to the office I was treated like a first class client. The storage unit is so secure and clean. I have nothing but great things to say about this storage company. I would recommend this place to anyone who needs a storage unit.
Dec 22, 2015
The customer service is beyond excellent. Crystal and her team are wonderful.
Dec 14, 2015
The staff are amazing and i love how secure the storage is
I would most definitely recommend this storage facility to anyone who needs a storage unit. The customer service of the staff is amazing and the security of your unit is spot on.
Dec 05, 2015
Good availability of loading carts
Nov 08, 2015
Quick and easy process
Great pricing and helpful staff but over-use of codes for access. There is a minimum of 3 separate instances you must enter your access code per visit. This increases if you make more than one trip from the car to your locker. Parking is inconvenient at best and causes many backups because of immobility and lane blockage.
Oct 30, 2015
Great customer service
The friendliness of the employees is the only deal breaker for me. The pricing seems slightly lower than other facilities but still feels like too much for what I'm getting. I had to upgrade to a 7X10 box for $137/month.
Some transients seems to be living out of storage units or possibly hanging out in them while the facility is open. Very nice of Price to allow but it's awkward.
The free moving truck was awesome and really helped me out.
Oct 21, 2015
Sep 24, 2015
The customer service rep was great. I had a tight time schedule that they were able to accommodate.
My only complaint is that they close at 7pm, but I guess that makes for better security. Other than that, it is a great facility and seems very secure.
Sep 14, 2015
Great, but elevator doesn't work.
The place is great and the staff is wonderful. The elevator doesn't work- the door has to open and close multiple times before the buzzer goes off and it forces itself shut. Once this is fixed, the place is perfect.
Sep 13, 2015
Friendly staff, convenient, competitively priced
I guess it's been a while since I've rented a storage unit, but I was impressed with the security. You get a unique code to open the gate to even just get on the site. The code only works in your building, and since mine wasn't on the ground floor, the code calls the elevator that only lets you on to your floor only. Well, supposedly... I didn't test it or anything. Maybe I'll test it next time I'm there...
Only inconveniences are (1) it does not have 24 hour access, and (2) you can only use one of those round locks (I had a padlock I was hoping to use, but no dice). You could probably buy one online if you had time, but otherwise you can buy one from them for $8. Not bad. These inconveniences seem to be pretty standard in the industry, so not big deals at all.
Overall, friendly staff (which goes a long way in my book), and no hidden fees or conditions. Straightforward, which I like.
Sep 09, 2015
expensive but clean
Great customer service
Easy to get to
Aug 05, 2015
Staff is very helpful and responsive. Overall cost is a bit high.
Jul 31, 2015
Friendly and helpful staff. Clean facility.
Easy to get to. Initial paperwork is a little clumsy and requires some time to get through so don't be in a rush when checking in. Good experience so far.
Jul 28, 2015
Make sure you map it the first time you go there, it can be difficult to find. Once you're there it's great. A little expensive but it is a convenient location for me so I pay the price.
Jul 24, 2015
Clean and easy to access.
Of the many storage units I've used, Price Self Storage is clean, very secure, easy to access and all of the employees I've met have been more than helpful. I would definitely recommend Price Self Storage to a friend.
Apr 02, 2015
Found this place through sparefoot and got a decent sized unit for a decent price. Facilities are in good condition.
Mar 27, 2015
Quike and easy
Marilyn R. Temple
Feb 25, 2015
All I can say is "excellent" !!
Everything went great, great customer service, great units, and very, very secure. Feel very confident that my belongings are well taken care of.
Feb 24, 2015
Good place, but don't like those hidden fees!
The place is good, serves every need you'll have for storage in a safe and clean way. Access is easy and quick, and they have free trolleys for your stuff. The staff is really friendly and helpful. However, there was an $8 charge/month that Spare Foot did not list on their website, so that came as a surprise when i was signing the paperwork. Also, a friend has had the same size storage unit there for over three years, and they have raised their prices 4 times without notification. It is now $30 more than the original price.
Feb 17, 2015
Shane was so very professional and patient and took care to explain everything including helping me carry out boxes I purchased. The process is very streamlined and, yes, there is $8 more than expected each month but it's for additional insurance which also covers your own deductible if something were to happen. It's clean, very secure easy to use. They offer free carts to move items to and from storage including a fantastic service of a free transport of your belongings to the facility!! They bring a truck and leave it for you to fill for 2 hours then you follow their driver back so you can unload it using the easy carts. Very cool offering and the driver, Chris, is amazing!!
Jan 28, 2015
they'll give you one price over the phone, but once you get your things moved in they'll tell you about the additional monthly fees that need to be tacked onto your monthly bill. so, take whatever they tell you over the phone, and add $10 to it. That's what you'll pay every month.
Jan 20, 2015
Fast,effcient and user friendly
My unit was ready and waiting when I arrived, most of the paperwork had been started so the remaining paperwork was completed quickly.
The property personnel were friendly and helpful. The facility is well lit
and clean. Overall one of my easiest moves to date.
Connie & Natalie Johnson
Jan 12, 2015
I did spend a bit more time w paperwork than expected & if course the $1 for 1st mo. Turned into the usual price of a storage bldg. & it was a bit disappointing however my daughter needed it in a Sunday so I am greatdul for the unit & the staff . Thanks Connie Johnson - Flanagan
Jan 09, 2015
Good and hassle-free
Dec 11, 2014
Awesome and friendly staff at the desk. Easy access to dollies and storage unit very secure.
Dec 08, 2014
Nov 04, 2014
First storage unit rental
So far so good. I might get hooked on having a storage unit for excess belongings. The only draw back is the location of the entire storage facility. It's not going to be easy to get to it at certain times of the day. Wish the cancelation policy was a more like 7 days, too.
Oct 09, 2014
Nothing to compare it to, having never used a storage unit before. I didn't like being told I had to buy a lock from them, then later discovering that the lock I had brought to use would have worked just fine. I was informed that it would not.
Sep 09, 2014
It is fine alil confusing at first but ok
Aug 23, 2014
Aug 22, 2014
staff is friendly-place seems really secure, and you get the first month free! awesome
Aug 21, 2014
Clean and secure
Check in was a breeze, place is clean and secure and the price is right.
Jul 09, 2014
Easy and secure
They have hand carts you can use. It's very secure which is great except you can't get to your stuff or move in after hours.
May 16, 2014
A little confusing at first and felt like they left out some information that should have been noted, but in the end it was a good experience.
May 09, 2014
Apr 21, 2014
Great services and facility
The customer service is very nice always helpful, never had any problems. I would recommend this storage unit to all my friends
Mar 04, 2014
I would def recommend this to friends
Mar 01, 2014
very easy, friendly, clean!
Feb 22, 2014
Tired and road weary...Self-Storage Pacific Beach made it easy!
After 3000 miles of driving from East Coast and blizzards with 2 new hip replacements, arriving in San Diego to first unload my over-loaded car was an hurculean challenge. With the help of first floor unit accommodation, free hand truck, step ladder, and friendly staff member, the challenge was made soooo much easier and accessible. Referring PB Self-Storage to friends is a guaranteed "no-brainer!"
Feb 20, 2014
Feb 19, 2014
I wish that their hours would extend a bit but otherwise Im pleased
Feb 04, 2014
Jan 21, 2014
Quick and easy. Received some suggestion on the size and type of unit that would be best. Good customer service, fast paperwork, left with zero questions. Already moved completly in within 2 days. Total of about 2-3 hours of my time. Very efficient.
Jan 13, 2014
Great office personnel, affordable and convenient
The office personnel were very polite and accommodating. They did everything possible to make my experience easy and pleasant. The facility is very clean. I recommend you try this one.
Jan 02, 2014
Over all good
Dec 03, 2013
Customer Service was top notch, everything was clear, it was fast, and made my move in as easy as possible.
Oct 02, 2013
Sep 12, 2013
Great people, clean, well done - Price!!
Sep 06, 2013
Best asset is staff at desk!
Jul 09, 2013
quick, clean, well organized
Made reservation online which was very efficient and staff processed reservation quickly at move-in. Facility is very clean. Advertised price was very competitive but beware of $8/mo insurance charge that you cannot decline and need for special lock. Even with those costs price still fair.
Jun 28, 2013
Quick, helpful, organized.
Jun 05, 2013
Jun 05, 2013
Apr 30, 2013
very easy process, everyone helpful
Apr 12, 2013
Feb 19, 2013
Great staff and a great location!
Feb 08, 2013
my answers say it all. I am very impressed with this place. Immaculate and very convenient.
May 08, 2012
Easy process and friendly staff
Whole process was easy and quick, from selecting unit online to paperwork and move-in. Very friendly staff at the facility and good prices. I would definitely recommend this facility for storage needs and would use them again!
Mar 09, 2012
Had to vacate mom's house quickly!
I learned on Friday that my mother-in-law's home would be rented on Tuesday. I found this facility on-line at about midnight. I called at around 9:00 the next morning and explained my situation. I traveled 90 miles from my home and met with them and selected my unit and got everything ready to move the furniture into the unit on Monday. They were very kind and helpful in a time of stress.