Susan Farmer
Mar 13, 2023
Great storage place!
Simple and efficient sign up. Clean facilities and everything works! Nice staff.
Recommended: Yes
Anna S
Mar 07, 2023
Good value
Found a great deal and this is easy to access and clean.
Recommended: Yes
John Keltner
Jan 13, 2023
Fair price, No insurance requirement, Wine Storage, Friendly Staff
One of the few Type 14 facilities in the County.
Former storage facility kept jacking up rates - after three years they were more than double original price - they also charged convenience fees for online or phone payments, required insurance and no trash cans on site - How the heck can residents be expected to keep area clean with no Trash Cans?!
Pacific Storage so far so good - two thumbs up.
Recommended: Yes
Christopher Arreola
Jul 10, 2022
Very easy in and out service.
It’s an indoor climate controlled atmosphere, perfect for aging my dried tea.
Recommended: Yes
Jasmine
Jun 27, 2022
Great overall!
The facility is very clean and secure. The check in process was quick and easy plus we got a great deal on the first 3 months. No complaints.
Recommended: Yes
Matt Stewart
Apr 30, 2022
Bait and switch. Sad. Be warned.
A little bummed how I was treated. Rented a second unit and the rep said he'd match my first rental price of $199. Then I see a charge that showed full price on my credit card. He said he made a mistake, then tried to say he meant I would get a special price, and then switched the story saying his boss got mad that he agreed to the price. The manager didn't even call me to explain. Terrible customer service. Unethical.
Recommended: No
paul Dobbs
Apr 18, 2022
very clean very safe and secure
Very clean and safe. security is excellent
Recommended: Yes
Linda Marsden
Aug 05, 2021
Clean units and professional staff.
Very easy and efficient process. Very clean and organized facility.
Recommended: Yes
Randy
Jun 05, 2021
Good people
They are very professional and friendly.
Recommended: Yes
Eugene Williams
May 12, 2021
Geneo
Very nice unit clean good locaction
Recommended: Yes
Stephanie
May 06, 2021
Great !!
Nice,clean place. Very efficient staff.
Recommended: Yes
Cynthia
Jul 31, 2020
excellent service
Libby is very competent in what she does for the facility. Congrats!!!
Recommended: Yes
Jesse
May 12, 2020
Friendly, experienced staff made me feel very welcomed
Great deals , great staff , great experience!
Recommended: Yes
Eric
Jan 08, 2020
Best storage units ever!
Seriously though, this is by far the nicest storage facility that I have ever used.
Recommended: Yes
Patricia Dengler
Jan 08, 2018
Impressive
I was promptly welcomed and provided all the necessary information in a very friendly manner.
Recommended: Yes
Shelby
Oct 02, 2017
Huge help on such a quick turn around!
I found out just a few days before I had to be out of my apartment that my new apartment wouldn't be ready on our originally scheduled move-in date. I frantically was looking for a unit that was conveniently located to my apartment and found Pacific Hwy Storage. I called and they walked me through what I needed to do before I arrived, and when I got there it was a quick and easy process. He made me use the key pad every time it was needed, instead of just letting us in, as well at the lock to my unit, ensuring I was comfortable with how it worked. This was right at closing, so they could have turned me away, but they didn't and went above and beyond instead of shoving me out in a hurry!
Recommended: Yes
Michael
Sep 23, 2017
So helpful and safe.
Incredibly helpful and kind staff. The place feels so secure and safe as well.
Recommended: Yes
Melayni Patterson
Sep 12, 2017
The best
Great experience. Jala on the phone was so friendly and that's what got me in. All of my belonging were destroyed at another storage this summer. It's been so stressful.
She showed me several options. Had a move in Promo and even a truck to move my things
Recommended: Yes
James
Oct 12, 2016
Quick, easy, and accommodating.
Easy to work with and had me in and out with all the paperwork in about 30 minutes including all my questions. I almost spent more time in traffic going home.
Recommended: Yes
Kristi
Oct 11, 2016
A stream-lined process!
Clean facility, efficient managers.
Recommended: Yes
Jim
Oct 03, 2016
My experience at PHS was a piece of cake. From the facility, to the staff, to the service, everything was wonderful.
Recommended: Yes
Diane
Jul 27, 2016
Excellent facility
Clean, efficient, cool space and excellent service
Recommended: Yes
Shelby
Jul 22, 2016
Great storage facility
Customer service is excellent. Spaces are clean and easy to get to.
Recommended: Yes
Greg Neusch
May 02, 2016
Awesome customer service experience
Awesome customer service experience - easy, convenient location with extraodinary staff!!
Recommended: Yes
Sean
Apr 28, 2016
Outstanding customer service
You get what you pay for. The great people here are friendly, quick, and customer service focused. The cost is higher than at other units, but for the security and peace of mind I'll gladly pay it.
Recommended: Yes
Kevin
Feb 08, 2016
Great Facility and staff.
this storage facility and its staff are great. Its very clean and secure and easily accessible. The only complaint ii have are the hours of operation, they close and lock up at 7pm Mon-Sat and Sun at 5pm. Otherwise I would have given it 5 stars.
Recommended: Yes
Jaime
Nov 05, 2015
Friendly, excellent service, no problems.
Recommended: Yes
Richard Neil Graham
Jul 28, 2015
Pacific Highway Storage Review
I am very pleased with my experience storing my belongings at Pacific Highway Storage. It's safe, clean, the employees are pleasant, and the price is right.
My ONLY request? Stay open till at least 8 p.m. in the summer! :)
Recommended: Yes
Beth
Jun 19, 2015
EFFICIENT
Very family friendly type of place. Easy to talk to and easy to get everything signed and moved in. I cant say thanks enough for making this move in painless.
Recommended: Yes
Elizabeth
Jun 18, 2015
Very easy and so nice. My dog was barking in the car and they were extra nice to him. I am just happy to find friendly safe people!!
Recommended: Yes
Richard
Jun 18, 2015
Great people. Easy access, clean facility, well-lit. I like it a lot.
Recommended: Yes
Jamie
Jun 16, 2015
Very friendly and helpful staff
I am very happy with my new storage unit. The facility was very clean and we'll maintained, and the staff was unbelievably friendly, one even helped my friend and I maneuver a couch into my storage unit. I would definitely recommend them.
Recommended: Yes
Amanda
Jun 11, 2015
It was great from the start. I was received kindly and explained everything thoroughly. I feel very confident in where I stored my belongings.
Recommended: Yes
hap
May 13, 2015
great stuff
I arrived late with my hair on fire from a move and the staff were helpful and understanding.
Recommended: Yes
kyle
May 05, 2015
Great clean professional storage facility!
Everyone was very helpful and polite, very secure area and not to pricey.
Recommended: Yes
Heather
Apr 03, 2015
Needed second unit while moving and Pacific Highway was great finding one that worked for me and at a great price.
Recommended: Yes
Don
Feb 27, 2015
Recommended: Yes
Kristen
Feb 21, 2015
We have used a number of storage facilities during military moves and this one is, by far, head and shoulders above the rest. Excellent service, pristine condition, and extremely secure.
Recommended: Yes
Lucas
Feb 11, 2015
Recommended: Yes
Paulina
Feb 09, 2015
very good. secure. great value.
Recommended: Yes
Ignacio
Feb 06, 2015
Best since I dealt with Chris. This is the model representative of Pacific Hiway Storage.
Recommended: Yes
Feb 03, 2015
It was as good of an experience as I have ever had with a storage facility. Unparalleled!
Recommended: Yes
扁敬
Jan 29, 2015
Very good. Clean facility. Helpful staff.
Recommended: Yes
Blanca
Jan 10, 2015
Very efficient staff. Always courteous and friendly.
Recommended: Yes
Matthew
Dec 17, 2014
Very friendly and helpful. Extremely happy. I picked Pacific Highway Storage.
Recommended: Yes
Lindsay
Dec 10, 2014
Excellent!
Recommended: Yes
Charles
Dec 09, 2014
Best prices in San Diego
Not only did they provide me with the best price for an 8x10 storage unit in San Diego, but they provided a moving truck free of charge!!! My men and I moved within 3 hours. It was the most painless experience I have ever had in finding good affordable storage.
Recommended: Yes
Bobby Patterson
Dec 08, 2014
Easy to use All electronic. Entrance is nice. Very clean. There's always a helpful person here.
Recommended: Yes
Jeremy
Dec 05, 2014
Clean, great customer service. Air conditioned.
Recommended: Yes
George S
Nov 22, 2014
excellent facility
Recommended: Yes
卡牡
Oct 28, 2014
Recommended: Yes
Richard
Oct 25, 2014
Kris is wonderful. All around nice place.
Recommended: Yes
