Nov 29, 2018
Organized and friendly place
Good front desk service. Excellent price and deals. Super organized and clean.
Very satisfied with all, including the coffee treat at the reception!
Nov 22, 2018
Price is right. Great customer service!
Can't think of anything negative except the dirt/dust in the unit.
Nov 14, 2018
Great service, friendly staff and good location
Oct 26, 2018
The price is great but the location makes me a little worried. They seem to have pretty good rules about who is allowed in but I didnât notice any cameras monitoring the property.
Oct 05, 2018
Hello from San Diego!
Oct 01, 2018
Great place, price and staffing.
Very good price, clean place and great staff.
Sep 23, 2018
Good customer service, inexpensive
Inexpensive, staff friendly and competent. Had to walk boxes up stairs which was challenging because there were no more ground floor units available at the time.
Sep 13, 2018
Very convinient and the pricing can't be beat
The staff was very friendly, I got a really good deal and the storage was more than I needed so I have extra space.
Sep 09, 2018
What everyone looks foreign a storage is first affordability
he storage unit is very clean and affordable which were very important factors to me. I am pleased with the service and will continue to stay with them and recommend them to others
Aug 28, 2018
Great value and location
Very good pricing and freeway close. Also the people there are great.
Aug 26, 2018
Very good price
Units are not air conditioned and there are stairs but I got a unit right by the door and it works great for me for a very low price.
Aug 20, 2018
Great customer service and nice facility.
Aug 19, 2018
Inexpensive. Professional staff. Clean facility.
Aug 18, 2018
I would definitely recommend this place to all my friends
Great storage for the price.Clean Storage & Complex. Friendly Service.
Aug 04, 2018
Excellent customer service! Worth the most in my book.
Jessica was super sweet and accommodating!
Jul 29, 2018
great location, great price
right off the 15 freeway, convenient drive-up units, reasonable rents. Staff was helpful abd welcoming. thank you for helping me find the right storage location!!
Jul 28, 2018
The staff was very efficient and helpful!
It was a hassle moving and they definitely lightened the load by being efficient and the process was painless and quick. Awesome staff!
Jul 02, 2018
Introduction - Brandon West
Very cheap and friendly staff.
Jul 02, 2018
The staff here was great! Would definitely recommend this storage facility.
Feb 22, 2017
Good deal on the space. Only drawback is no lifts and only stair access
Aug 03, 2015
It is a good storage.The only disadvantage that i can use my upstair unit only from 9am to 5 pm.
In another storage I used upstair unit with the code lock.It is easy.
Aug 02, 2015
Great place at a great price
A decent place that is kept clean at a very good price
Aug 02, 2015
I will use the service again in the future . The price are reasonable.
Jul 28, 2015
Affordable place for your storage
Good: Nice place. Great customer service. Open 7 days a week. Very affordable. Reliable automatic payments and open hours.
Bad: No elevator or cameras in certain buildings.
Jul 23, 2015
Its a very nice place and good facilities,i am happy to storage my items there.
Jul 23, 2015
Simple, reliable, great storage. What more can you ask for
I used their storage for 2 summers, very easy to use, simple process, and within a reasonable budget. What more can you ask.
Jul 23, 2015
Really great customer service and was able to get me in quickly!
All in all I really enjoyed how easy and quickly I was able to get the exact size storage space I needed. I was able to do a weekly rate which was cool because I was on a week to week basis to find an apartment. Highly recommend using this facility for storage.
Jul 20, 2015
Good value for the price and size of storage unit available.
Jul 19, 2015
Basic units. All you need for storage. Pretty clean
Jul 12, 2015
U pay for what u get!
Place says open 7 days a week but very limited hours. Maybe because it's San Diego but storage places are hella expensive and this place is cheaper but u get what u pay for. Old, dirty spaces that the walls were falling in, rain damage and u have to sign in and out to get the key to your building. Being a broke jarhead you have to ask yourself what do the normal people put there stuff in, I would only recommend this place to a friend if they were broke too.
Jul 10, 2015
Great Customer Service
Fast service and the staff are super helpful. You can't beat the monthly price of $28 for 4x4
Jul 02, 2015
Decent for the price
New to unit. Will see how it goes.
Jun 29, 2015
Very courteous and friendly staff. I had a problem with a lock on my storage unit door and I received assistance in no time. Great value for the price paid. Easy and secure access. I can recommend this facility!
Jun 26, 2015
Have had two units here and have had zero issues!
Jun 19, 2015
Not too complicated.
Everything was very easy and self-explanatory. The lady at the front desk didn't have the best attitude, but she was polite and answered all of my questions, so I didn't really mind. The facility was clean and seemed very secure. The price was the cheapest I found online, so that was also a plus. Having a military and student discount really helped out too!
Jun 19, 2015
The staff was nice and they quickly took care of a light issue in the unit. The pricing was excellent compared to other facilities. They do have many rules in place with fines associated with them, but honestly I think it is quite reasonable. Considering the rules are set to protect their customer as well as themselves. I still can't brag enough about how competitive they are with their pricing.
Jun 18, 2015
Jun 14, 2015
Pretty good location and clean
For what I paid, i thought that it was okay. the process to move in was not that hard. Lots of help from staff.
Jun 04, 2015
Jun 02, 2015
Great facility for a very fair rate!
My wife and I chose Associated Storage based on the overall value, but we were surprised to find that the units were very nice, as well. We only needed a 5x5 unit, and the team at Associated Storage were kind enough to show us both of the units they had available. Be sure to check out the unit in person, and bring your tape measure, because the units do vary in size. Some are slightly smaller (by a few inches) than advertised, so if your needs are very specific, it's good to know exactly what you are getting. Overall, I don't think that they can be beat on overall value. The only improvement would be to lengthen the office hours, as the second floor units are only accessible when the office is open, or provide another way to access the second floor when the office is closed. They hold onto your driver's license while you access your unit, so security is very high, as it should be. But it does limit the hours your unit is accessible.
Jun 01, 2015
A great facility, fairly priced, clean and right off the I 15 freeway.
I am impressed with your recent changes since ownership changed. It went from being a very decent facility to one that is outstanding. I am a return customer and am very happy with the changes and new management.
May 16, 2015
the staff was very helpful, the price is reasonable for a second floor unit, and using the facility is fairly simple for security purposes. The recent remodel of the office is great.
May 15, 2015
May 13, 2015
Nice place, did a three month lease and got my first month for ten dollars :-)
May 09, 2015
Decent, better than the one next door.
Overall, everything was pretty decent. Only concern was just some more maintenance is required.
May 03, 2015
Great storage facility and customer service!!
Really smooth and easy move-in - friendly, professional - it was a breeze!
Apr 26, 2015
I found a great deal online.
The people in the front office seem nice a first but you get a very creepy vibe from the women. The guy seems very nice. He is willing to go above and beyond to help you out. I'm glad he was there when I first walking in to ask questions otherwise I would have passed on the deal. The women also flip out quietly (lots of looks back and forth at each other) if you go behind the counter and look at their supplies that they have there to sell. Why would you put supplies behind the counter if you don't want people to ask questions or want a closer look?
Apr 20, 2015
Apr 20, 2015
Apr 05, 2015
Move went well. Good customer service.
Mar 17, 2015
Reasonable and central location
Good size unit for the money. It's not climate controlled and it's not 24/7 access but I can live with that. The people were friendly and made the process of moving in simple. Explained everything so there's no surprises. it's a month to month "lease" so I can stay as long or as little as needed.
Mar 08, 2015
Staff was pleasant and efficient. It was a very smooth and easy process
Feb 24, 2015
Staff very friendly, answered all of my questions, booked a unit and moved in on the spot.
Clean facility, no elevator access to the 2nd floors which was a bummer. Overall, pleased with the professionalism of the staff and availably of units and the quick time to get one rented and on your way. Fair prices too!
Feb 23, 2015
If an elevator is available, this would be the ideal storage facility.
Jan 22, 2015
serviceable, under construction, AND NEEDS on-site restrooms.
Jan 20, 2015
Good value storage units if you don't need climate control. Least expensive options are upstairs (no elevator).
Jan 05, 2015
good value for a reasonable price
So far, so good. The storage units appear clean and adequate. Only downsides are there were no elevators nor roll carts, so had to carry our stuff up stairwell and the facility hours are quite strict, so keep track of the time!
Jan 02, 2015
It's a good facility. Though the hours should be longer.
Dec 29, 2014
It was good but some of the storage areas could use an elevator
Dec 01, 2014
First of all, do not be fooled by the pictures above, it looks nothing like that. Overall, for the price I am going to pay I would say it is a little less than worth it. Just remember you get what you pay for. Other than that, no complaints, I was able to fit everything I needed inside.
Nov 30, 2014
Nov 28, 2014
fair for the price
You get what you pay for. .
Oct 15, 2014
Sep 03, 2014
Aug 26, 2014
I was really impressed, super friendly and fast. They even have have me a goody bag when I signed my contract.
Aug 14, 2014
Great people, very helpful. Awesome price.
Aug 09, 2014
The AD Said The Unit Was 5 X 5, Moved From Another Larger Unit At A Different Company Who's Units Were The Size They Advertised. Sadly I Already Had Everything Ready To Unload Or I Would Have Gone Elsewhere As The Unit Was Really More Like 4 X 3 1/2 X 8 And I Had Already Figured I Needed A 5 X 5. Think They Know The Size Of The Unit And Should Be More Honest About It. Since I Could Not Fit Everything In That Unit....I Looked More And Found Extra Space Storage Which Was Actually Cheaper When You Figure The Actual Size, The People Friendlier And The Unit Was Actually Clean. Unlike The One At This Place. Go A Few More Blocks Down The Road, You'll Be Happier.
Aug 06, 2014
Aug 05, 2014
it was overall a good experience.
Aug 04, 2014
It's fine. I have no complaints.
Aug 03, 2014
This place offers all sizes with different rental arrangement.. I think this offers a good value
for the money.
Aug 02, 2014
Aug 02, 2014
I was having to move suddenly, I had made my storage reservation online, which I found to be extremely helpful. When I arrived it was clear that the unit I had reserved wasn't large enough. The staff was very helpful in not only finding me the right unit, but also the right payment plan! I felt like the staff was understanding of my situation and was very pleasant to deal with. Thanks again for all of your help!
Jul 18, 2014
Generally good experience. The staff is less than cordial... Maybe they're just busy.
Jul 13, 2014
Jul 08, 2014
Staffs are helpful and it is good price comparing to other storage places!
Jul 01, 2014
Cheap and Roomy Unit
I love how it is an easy access from the freeway and affordable. The 5 x 6 on the second floor is roomy it fit 20 large boxes. Only thing is they do not have an elevator and for someone like me with knee problems, it was a hard move. But for 3 months half off and only 38.00 a month, it was worth it. Staff members are helpful.
Jun 29, 2014
Fast Check-in and great value
overall I was satisfied with the exception of the size of the unit. It is advertised as 10x15 but after questioning the lady showing me the unit, she said it was an estimated size and when I measured my unit it was a few inches shy of 10' and 14' not 15'. I was counting on every foot for storage needs. I received a great deal on the rental that no ones else can match, so that was the clincher on renting with Associated Self Storage. Also, storage unit is on first floor which was great to just drive to it and roll up door.
Jun 27, 2014
So far the staff as been rude and not done their job inconveniencing me with my storage unit by leaving the lock on so I could not unpack my belonging then advising me with an attitude I had 10 mins to return the key or I wouldn't get my license back. Not of to a good start and I will probably find another place soon.
Jun 14, 2014
I really like this storage facility. It was my first time renting one. The only thing I would change is their hours. If you have an upstairs unit you have to get the key for the building from the office. So you can only go when the office is open. Other than that I really like it.
May 28, 2014
Overall I liked it. Good location right next to the freeway. Very clean. Level driveways.
Good location right next to the I15 freeway. Close competition with Self Storage next door keeps their prices lower. Very inexpensive upstairs units. Some buildings have stairs on outside and some on inside. Site is pretty level for the most part. Bring Your Own Light. :-)
May 27, 2014
Good Sized Storage for a Great Price!
Super easy to reserve and sign up for a storage space. It was good sized and clean and it's easy to get to. The only problem I've had is that I needed something from storage during the holiday and didn't realize they were closed. Other than that it's a great location!
May 26, 2014
Excellent price for the unit
I looked around a bit and found Associated Storage to have the best price for the quality of facility. It's convenient to my home and office, and the staff was helpful. Not the most friendly people in the world, but competent and helpful.
May 11, 2014
Reasonable for the priceâ¦.
Apr 28, 2014
very easy move
Robert D. Kearney
Apr 08, 2014
Great service and accessibility
I found that the directions to this facility lacking from the south. I think that you should avoid Route 163 and utilize Rte. 15 instead. Coming from La Jolla village Drive it seemed like a longer distance because of traffic lights . The service is very good and thorough. I also found the prices reasonable but it would be helpful if there was lighting in the unit . My storage L53 should have the door hinges reversed so it doesn't block the stairway access. Overall rating is excellent, however.
Mar 25, 2014
My stuff is safe and I got a great deal at Associated Srorage
I reserved a 10 x 10 unit with drive up access online with no obligation to commit to a lease. When I came to take a look, I found the staff to be friendly and knowledgeable and the premises and units clean and well maintained. The deal I got on a 6 month lease for my unit is better than offers at any other self storage locations in San Diego. I will not hesitate to recommend Associated Storage to my friends. They do everything right.
Feb 13, 2014
The office staff here were very friendly both over the phone and in person. I was downsizing from a much larger unit at a different place and was able to fit everything I needed into my 5x6 unit here. There's a dumpster next to each building, which was helpful. Because of the great rates at Associated, I'm now paying only a quarter to a third of what I paid at the previous place. Great deal, nice staff, and convenient to I-15.
Jan 16, 2014
This was my first experience renting a storage unit. The staff was extremely friendly and helpful through it all. The security protocols seem reasonably sound and the area is gated. And of course a great rate on a smaller size unit. Overall as a first time renter I feel like I got just what I needed!
Jan 14, 2014
Jan 06, 2014
Great Customer Service!
I went in to Associated Self Storage after contacting a different company about renting a truck. The truck company assured me there would be one available once I got there. Upon my arrival, the Associated Self Storage not only contacted the truck company for me, since there was no truck available, but got them to give us $50 for the inconvenience.
They were very friendly and helped contact other local truck companies for us to make sure we got one that afternoon. Thank you guys!
Dec 05, 2013
Very easy to navigate. Moving in and out was quick and streamlined. Most employees very friendly.
Nov 30, 2013
Way way WAY better than expected!!
I found Associated Storage on Sparefoot.com. What drew me to choosing them was their inexpensive prices. Secondly, was the good reviews for customer service. I am one of those people that meticulously read Yelp and other relevant review sites before making a decision to visit a business I haven't been to yet. I went in with high expectations.....and I was blown away!
I reserved my storage unit online and immediately called them to confirm. Rosie (I believe that was her name) had no trouble pulling up my reservation and informed me that they were ready for my arrival date three days later. Rosie was actually the one to tour me around and sign the paperwork that day. The other associates there that day were also super friendly. I felt welcomed. Rosie was super quick, but thorough of the lease terms and was receptive to questions--which I asked a lot of, I have never rented a storage unit before.
What amazed me was how knowledgeable and professional Rosie was. She knows her job well and does it awesomely. I had reserved online a 5x8 unit. Upon being shown the unit on the arrival date, I found that it would not be big enough for my needs. I had done all the measuring for my biggest items beforehand. But I had not taken into account the size of the doorway that my couch would not slide easily into the unit and also be able to accomodate my Ikea stand-up cabinet and kitchen table with chairs. I asked Rosie if I could step up to the next unit size up, and she happily obliged my last minute request with no hesitations. And she even cut me a little deal on the move-in fee since I would be paying a little more for the bigger unit per month.
My experience was all-around great and I feel that I made a good decision leaving my possessions in this facility. They are super secure and friendly. Keep up the good work!!
Nov 26, 2013
After having been to the Public Storage next door and being disgusted by their "hard sell", need for extras and space that was not what I wanted, I was so pleased with Associated Storage. They were helpful, friendly and did not try to sell me on stuff that I do not need or want, nor were there extra charges not previously mentioned. It seems the facility has undergone a recent facelift and looks pretty good for a storage area.
Sep 07, 2013
Great customer service and Price!
Their customer service is excellent, from the help over the phone to reserve my unit to the polite and helpful personnel working at their facility. They took the time to show me the unit I was renting and covered all of the details to explained their policy and procedures for renting at this storage.
I enjoy the security of the unit which in my case I have to leave my ID at their front desk in order to enter, making everything more safe and keeps track of who goes in and out of a specific building.
Thank you for all of the help and excellent customer service.
Aug 30, 2013
Good value for your money
We compared many prices on many units at various storage facilities. This one was by far the best deal, even though it is about 15 miles from our house. We had one issue with our lock not fitting due to the door frame being bent, but maintenance fixed it and we were on our way.
Aug 27, 2013
Not the most high tech, but very cheap
Aug 23, 2013
They are extremely helpful and friendly, with great customer service and pricing. Would highly recommend them.
Aug 14, 2013
Price is a deal and it's only 4 miles away from my new place. Only complaint is no elevators and we had to carry a futon up the stairs.
Aug 13, 2013
Not a new facility, but an excellent price compared with their competition.
Aug 13, 2013
I'd suggest that you inform customers to prepare lock when they are making reservation online.
Aug 11, 2013
Easy, cheap, and efficient
This place was great... we did a lot of research thanks to sparefoot.com and found this place to be the best price for the size we were looking for. I called in, as well as visiting online, and the person I spoke with was very helpful. Would definitely recommend
Aug 08, 2013
Very friendly and helpful staff!
Jul 25, 2013
Family owned = SO MUCH BETTER than corporate!
We previously had our belongings stored at a next door competitor, which happens to be a large corporate entity (Public Storage). That company raised our rates repeatedly over the past few years, without any added value or benefit. They also had horrible security - our neighbor's unit was broken into and cleaned out, and there was no security camera to record what happened. They lost many irreplaceable personal items. PS staff didn't contact them immediately, didn't file a police report, didn't do jack squat to help them.
For raising my rates every 3 months or so, along with everyone else's there, I could reasonably expect they'd at least improve the security or facility. Nope.
So... we went next door and found Associated Storage to be much more secure, with personal attention to their customers. The facility was cleaner, the folks working there nicer, the hours of access better, the rates cheaper, the storage space bigger. Win, Win, Win. WIN.
Jul 06, 2013
Best Value with Outstanding Service
Originally I picked this place because it was the cheapest so I wasn't expecting much just a place to store my stuff during summer break from UCSD. However I was pleasantly surprised when I arrived and was greeted by the very friendly, helpful, professional, knowledgable staff. I was given the tour shown the storage unit and asked whether I found it appropriate for my needs. They thoroughly explained all the paperwork and did so in a quick and speedy manner since I was in a hurry. They also explained that I could make my payments over the phone and online while I'm away. Added bonus I was given a student discount when I explained I was keeping my stuff over summer break from school.
I would highly recommend this place for their value and service.
Jul 03, 2013
I received excellent customer service and a great storage unit on the second floor!
I now have my own walk-in closet where I can store all of my "essentials."
Jun 25, 2013
Jun 21, 2013
The office help were very pleasant which gave me a good feeling about your facility. We've never rented a storage unit before.
Jun 18, 2013
Very good deals and student discount! Not far from UCSD, and everyone was very helpful.
Jun 18, 2013
No frills. Cheapest price within acceptable distance of available units matching my specific criteria. Would not have been the case without multiple specials not advertised on SpareFoot. Staff were willing to answer all questions. Unit interior is pretty make-shift. Quality of security remains to be seen.
Jun 15, 2013
The staff is friendly and efficient. The value is excellent. I HIGHLY recommend this facility!! :)
Jun 03, 2013
I am very impressed with Associated Self Storage. The staff were incredible. I got an incredible monthly rate. I was paying 3 times as much at a public storage only 5 miles away. I can't say enough about these guys. Excellent all around.
May 23, 2013
May 23, 2013
May 22, 2013
Staff was very helpful, price was right. So far I am very happy with it.
May 21, 2013
I had signed up on line for a storage unit that was 5x15 for $63 per month. When I got there I found out that it was on the second floor with only stair access. I was in a pinch, so I had to switch to a 5x15 unit on the ground floor for $103/month which is more than I had budgeted for. I was happy that they had a unit available for me, but frustrated at the misleading information on line when I had reserved my original unit. Customer service was very good.
May 02, 2013
I am very pleased with this storage facility! It is a little extra work to have to walk up steps to reach my unit, but for the price, I don't mind at all. I have been renting at other storage units for about 7 years now and have wasted thousands of dollars. The value that comes with this facility will save me a lot of money and I am grateful. Everyone there has been very helpful as well.
Apr 16, 2013
Overall quick and very helpful . Very satisfied with both spare foot and associated storage
Apr 15, 2013
I couldn't have asked for more
The staff was very friendly and helpful.The price was beyond compare, and along with the online special, I could not believe the deal I received. I am so glad I used this site to find this storage company.
Apr 05, 2013
We needed a storage unit immediately and this place was extremely accommodating and was able to help us with all our needs. Great customer service and very clean and accessible.
Mar 19, 2013
The clerk was very nice and helpful. It is a great deal for a storage. No one else had that price.
MarieRebecca Somook Holden
Feb 26, 2013
Over all I was very satisfied.
I would recommend this place to everyone, great reasonable price, great staff, clean facility, not over the top strict rules just very accomodating, easy and simple but yet very professional.
Feb 19, 2013
Easy to access and the best price for the area.
Feb 12, 2013
Great price and very, very nice staff
Feb 05, 2013
Quick and efficient
Dec 11, 2012
very helpful w/finding the right size unit for our needs. the only complaint i have is the lighting outside & there is no lighting in our storage unit.
Nov 06, 2012
Friendly people, easy access, great location and price