Nov 20, 2021
Amazing service and cleanliness of office and unit.
Would definitely recommend to friends and family
Oct 10, 2021
Smooth in processing. Pleasant staff. Impeccably clean facility.
Feb 05, 2020
Staff is very helpful. Facility is clean. Overall, very satisfied.
Dec 30, 2019
Quick easy process. Able to get in and out without a problem
Nov 12, 2019
Great at explaining all options available!
Oct 09, 2019
Fast, clean, and exactly what I was looking for!
Kelly was very helpful and the storage unit is exactly what I needed and at the price I needed.
Sep 26, 2019
Excited to have a safe place to store my things!
Excited to have a safe place to store my things! Christine/Kristine was very helpful and friendly.
Sep 02, 2019
Amazing facility, nice and friendly staff and great price
Aug 28, 2019
Everything has been great so far.
Aug 04, 2019
They stayed late for me.
I was in a hurry to get a unit and was running late to get there by closing , due to 5 o'clock traffic, so I called and told them I'd be there a couple minutes before closing and they actually waited and even stayed to spray the unit for bugs before I got my things unloaded in the unit, and I was also allowed to move in way after hours! So, thanks so much!
Jul 31, 2019
Great storage facility
Great prices and clean facilities
Sep 12, 2018
Great service, great people. Well maintained facility, too.
Sep 02, 2018
Good experience, lower price than others nearby and got the first month free.
Jul 22, 2018
Friendly and clean
We got a good deal thanks to sparefoot for a 10x10, couldn't be any happier. Received a month free which really helped our financial budget.
Mar 22, 2018
Is definitely the easiest and most convenient storage unit facility I have ever rented from. Easy process and very nice and welcoming staff on hand.
Feb 04, 2018
Great customer service. Thanks
Great customer service. Thanks
Jun 02, 2017
Nice place , good people
I was looking for a place and the staff here was very nice and the price was right.
Apr 11, 2017
Very professional and friendly
I think that that the service was great great. I'm very pleased with the property and thought the property looked very clean.I would recommend this storage place to my friends and family. Thanks for the great experience.
Mar 07, 2017
I was moving from Houston and not able to arrive before closing. The staff was very understanding and my paperwork was left in my storage. The storage unit was clean and good location. However, it does not have a light and if you are there at night; it was difficult to see. We had to use car headlights. I would recommend this location.
Jan 26, 2017
I love this place... Very nice affordable and very clean
Sep 02, 2016
The staff was friendly and access to my storage unit was very convenient.
Aug 03, 2016
Close to our residence
Price was reasonable, staff friendly,
Jul 28, 2016
Friendly staff, were available when needed!
I needed a unit quickly, and I needed a cheaper, but large unit for some furniture for an unexpected move. I got the unit within an hour, first month free, and without hassle. Unit itself was clean and easy to get to.
Jul 24, 2016
Not satisfied with unit location and misinformation
Storage unit is not n bad spot all ur to rate and only corporate companies receive 24 hr access which was not stated to us when we reserved. We were told that we had that access as well. Manager kind and accommodating.
Apr 19, 2016
Ok facility for AC units
The staff called several times to confirm my move in date, maybe to insure their payment. I haven't heard from them since. Regarding the free first month, I moved in mid month and lost half of that discount. I even asked for it and was told no. The staff did walk to the unit with me to show me the complicated entry code system. It's not hard, just complicated, but maybe that helps prevent burglary. Facility is bright and clean. Location isn't great for trailers because of Thousand Oaks traffic.
Mar 28, 2016
Mar 27, 2016
Great customer service
Had great customer service and very clean facility
Mar 11, 2016
Very kind front desk, very reasonable pricing.
Everything was lovely even though it was raining outside.
Jan 26, 2016
Clean, safe, and convenient!
I like the climate controlled units since I used an outdoor access unit before at another place that got pretty dirty over time. If you are looking more for a garage replacement, that's probably fine, butI wanted more of a closet, so got an indoor unit and am very happy with that. It also did not cost much more than a non-climate controlled one. Service is excellent. Unit was ready when promised and check in was easy. Everything you could need to move in is available in the lobby. Seems very safe with access strictly limited to renters. Parking is not marked but there is ample room near the units to pull up close. Location is convenient to all parts of the city and being open every day, including holidays, is a definite plus. Highly recommend this facility!
Jan 17, 2016
Clean, safe, and convenient!
I'm renting a small, climate controlled unit and when I arrived, it was spotless, easily accessible, and a very reasonable rate. I like that the contract is month to month so I'm not obligated to keep the unit any longer than necessary, but it is such a nice way to store things, I may never use a garage again! The facility is open every day of the year, even holidays. And the staff is very helpful. I highly recommend StorageMart!
Nov 01, 2015
Easier than sliced bread. Will recommend to anyone that needs storage.
Oct 29, 2015
Sparefoot made the process painless and the storage facility had most of the paperwork down so all i had to do was sign and move in.
Aug 05, 2015
I will always be a returning customer
This is my 3rd time renting here. The staff is wonderful. Everything is always so clean. My first time here was 10 years ago. Great place.
Jul 24, 2015
I was moving from north texas and i had to take care of everything over the phone. The management team was able to take care of my needs this way which made our move easier. It was superb!
Jul 22, 2015
Nice location, very nice manager
I would definitely rent from then again in the future, if need be
May 16, 2015
I spoke with Dennis at the main office, and I have to say, he was the best. I have worked in customer service for over 20 years and was very impressed by this gentleman. He went over everything and then at the end, he recapped...Amazing employee!!I didn't have any questions for him because he answered all of my questions during the first 10 minutes I was on the phone with him. I am so glad I called and got Dennis on the phone, because he clearly knows this company and I put my trust in StorageMart because of him...And I will tell 50 of my friends about what a great experience I had with your company, since WORD OF MOUTH is powerful in the customer service world.. Thank you Dennis, for a job well done...
May 13, 2015
No hassle, good service
The staff was friendly and I was done and ready to move my items in minutes after arriving, the paperwork was already prepared upon arrival. The facility itself is clean and quiet.
Apr 29, 2015
Great customer service
The manager is amazing! She called several times before our move-in date to check if everything was ok.
Apr 28, 2015
Easy and helpful to rent a storage unit.
Apr 12, 2015
facility was nice, paperwork was short, manager was helpful and knowledgeable.
Apr 05, 2015
I really enjoyed meeting Teresa. She was friendly and very welcoming to me. I upgraded to a larger unit because in the midst of our conversation I mentioned my line of work and she recommended additional space. I am really glad I found your facility. She definitely made the experience a pleasant one.
Apr 01, 2015
Could not be happier with my choice
Out of three reservations, this is the only place that called me back. The manager is wonderful. The storage facility is large and VERY clean. You can't beat the price. Everything looks VERY secure.
Mar 15, 2015
Awesome facility. Clean and friendly manager.
I would love to recommend this to all my friends and family if ever they need extra space. Very clean. I love that it is climate controlled and very security.
Mar 11, 2015
Mar 05, 2015
The lady was very personable and helpful
Jan 31, 2015
Warning! Do not store your stuff here the management has no consideration for people going through tough times. Im am a single father who has full custody of 2 children and I had to quit my my job my only source of income when my 5 month old son was diagnosed with cancer (neuroblastoma) and the manager and regional manager will not work with you to keep your childrens items stored in this facility. They will not give you any extra time or take of any late charges to help you out and will threaten to auction your sick childs things. If I could have predicted my child was going to get cancer I would have never stored my things here. If you want true christian american people I highly recommend Noahs ark storage they will truly work with you.
Apr 09, 2014
Dec 12, 2013
Initial reservation was on line and available to the 281 Unit when the manager arrived a few minutes later.
Dec 10, 2013
great experience and friendly staff
Nov 07, 2013
I was very pleased with the experience and would recommend this facility to friends.
Mar 31, 2013
Very very good
Mar 24, 2013
A little surprised by the extra fees that were added after I called and was given a quote and I provided my credit card number.
We called for a quote because we needed a storage unit fast. We were quoted prices, explained all the rules and regulations and then when I got there I had about $30 in extra fees added .
Dec 23, 2012
Nov 27, 2012
Aug 28, 2012
Very nice people
Gloria Santos Nevarez
Aug 24, 2012
Had never used storage and left feeling very pleased.
The manager was approachable, friendly and engaging,assuring I got what I needed. The unit is clean and I feel secure my belongings are safe.
Jul 23, 2012
Had the easiest time ever with the whole move. Thanks guys for all your help!
tj (not the staff)
May 28, 2012
works for me
Friendly staff, right advice, supplies available, clean,d hours work with ease
Feb 06, 2012
Awesome Experience and Pricing
Perfect for my storage needs. Close to home and priced right. Best of all was Teresa who processed my paperwork. Very professional, knowledgeable and thorough! A great experience.
Jan 23, 2012
Low prices, nice managers
Very impressed - prices lower than others -free month & very nice people running the place - I highly recommend