Tanya Markham
Jan 17, 2021
Outstanding customer service!
I had trouble finding the facility at first as it sits back off of Fredericksburg. I must have a called 3 times in a 15 minute period to ask for help getting there and the phone was answered each time by the same friendly woman who even offered and did go out on Fredericksburg Road and flag me down. She was super nice and explained everything thoroughly through the entire check in process. She went above and beyond her call of duty here and attitude was wonderful the whole time! I am only sorry I don't remember her name.
Recommended: Yes
GEORGE
Nov 23, 2019
Excellent
Great customer service, convenient hours.
Recommended: Yes
Kevin Lacey
Nov 11, 2019
Very Courteous and On Point
Scheduling and callback from Manager was spot on. Very Clean Business Site. Most importantly completion of paperwork was swift and hassle free
Recommended: Yes
Alex Beck
Mar 30, 2019
Great service
Quick and easy move in. Facility appears to be very clean and secured.
Recommended: Yes
Steven
Dec 31, 2018
Clean and convenient
Have never needed a storage unit until my fiancee is moving in sooner than planned. Facilty is close by and easy to get to. Staff at location friendly and helpful. Will definitely recommend to friends and family.
Recommended: Yes
Desiree
Dec 05, 2018
Great Facility
Great customer service and very friendly staff
Recommended: Yes
Desiree
Dec 03, 2018
Great Customer service
Friendly and informative staff
Recommended: Yes
Elisa
Jan 22, 2017
Overall good experience
The facility is clean and the sales person was very kind, the only issue so far is that we were not able to get the gate to open and no one was available to help with getting us in- hours of operation are limited.
Recommended: Yes
Katrina
Nov 03, 2016
Great experience
Everything from my experience online to put my unit on hold, filling out the paperwork, and even moving my stuff in has been easy and pleasant.
Recommended: Yes
Danyeil
Oct 06, 2016
Great
Took to long to get to me on phone and respond
Recommended: Yes
samuel
Jun 06, 2016
Great location, easy access.
The customer service was amazing. Great layout and easy to find my unit
Recommended: Yes
Lissette
May 26, 2016
Awesome!!!
I would highly recommended the facility to my relatives and friends.
Recommended: Yes
Stacey
May 15, 2016
Staff was very helpful.
I would recommend to others very clean, and the price was within my budget.
Recommended: Yes
Melissa
Apr 19, 2016
They were friendly. Helpful. And professional.
Recommended: Yes
norma
Jul 28, 2015
not Happy
I got an inside storage all my clothes got wet and had mold on them so all my clothes i had too trow away there was water coming in from the roof.
Recommended: No
Sonya
Apr 12, 2015
It was great
Recommended: Yes
Olga Salinas
Dec 01, 2014
Great Service
Customer service was great! When I was looking for a storage unit I called the phone number on the web. The gentleman on the phone was very helpful. He helped find me the right storage I needed and closest storage unit available. The gentleman at the store was also very friendly and helpful. Showed me the unit and made sure I was satisfied with the unit. I highly recommend SelfStorage. The area looks safe and secure. Plus the people working there are so friendly and helpful.
Recommended: Yes
Michelle Hernandez
Nov 03, 2014
Outstanding Service
Alex was outstanding. He took time to answer all my questions and help me choose the best size needed. He made the entire experience looking for a storage an easy one. I would recommend this location to anyone looking to store their items.
Recommended: Yes
Rosa
Sep 09, 2014
Very good service.
Recommended: Yes
David
Sep 07, 2014
The only issue I have is that my storage unit is next to an outside gate. This gate could be more secure. I personally could make it more secure. My son mentioned how easily it could be to get through the gate.
Recommended: Yes
Val
Sep 07, 2014
Excellent. Lillian is great at her job. Friendly.
Recommended: Yes
richard
Aug 31, 2014
So far been treated very well
Recommended: Yes
Christopher
Aug 18, 2014
very quick, efficient, very informative
Recommended: Yes
創摹
Aug 12, 2014
Lilliam is very professional, friendly, and informative. Made my process very easy and simple.
Recommended: Yes
Melina
Jul 22, 2014
Wells besides over an hr for paperwork n a tapped tarp on ceiling. Its ok
Recommended: Yes
Eric
Jun 16, 2014
Very efficient and friendly service.
Recommended: Yes
Yvette
Oct 05, 2013
Excellent never a problem.
Recommended: Yes
Rosio
Oct 05, 2013
Professional, efficient
Recommended: Yes
Lorena
Oct 05, 2013
Excellent. I always have an answer to my questions.
Recommended: Yes
Yadhira
Oct 05, 2013
Recommended: Yes
Connie
Oct 03, 2013
Recommended: Yes
Rene
Oct 03, 2013
Awesome!
Recommended: Yes
Erieda
Oct 03, 2013
Good!
Recommended: Yes
Celia
Oct 03, 2013
Lillian is very friendly and professional. She gave me the confidence to know my belongings were in good hands.
Recommended: Yes
Carlos
Oct 03, 2013
Great customer service!
Recommended: Yes
Linda
Oct 03, 2013
Very friendly all the time to me.
Recommended: Yes
Antonio
Oct 03, 2013
Excellent services
Recommended: Yes
Veronica
Sep 05, 2013
fast friendly and easy
Recommended: Yes
James
Aug 06, 2013
Susie who was there when we brought our first load was so helpful. She made the time getting things into the storage easier.
Recommended: Yes
Ykevaa Hunt
May 19, 2013
Very Secure and Clean Faciity
Facility is first class. with clean well organized units. Secure location in a friendly side of town. Paperwork took awhile, but explain all fees and terms of contract. love the honesty.
Recommended: Yes
Ykevaa
May 17, 2013
Very Secure and clean facility. I was impressed with the staff ability to answer all my questions, since this was my first time every using storage. I have no doubt that my items are resting in peace at America Mini Storage.
Recommended: Yes
Ykevaa
May 10, 2013
Professional Feel
I was really impressed with the cleanliness and overall feel of the storage unit. Service a bit lacking.
Recommended: Yes
Reynaldo
Mar 12, 2013
Recommended: Yes
Lilliana
Dec 28, 2012
Very friendly and welcoming
Very good customer service. Honest and very detailed. No hidden cost.
Recommended: Yes
