Christopher
Nov 03, 2021
Seems average
Average storage site, seems a bit expensive, good customer service though.
Recommended: Yes
Kristina Rodriguez
Nov 02, 2021
Poorly maintained but fees raised ever 4 months
I have had nothing but trouble since I rented in March. First they canceled my reservation. So I had to pay $42 more a month , then the raised my rent in July. Then the faculty is poorly maintained. Gate is broken often. Drain pipes missing for 8 months and this week the gate has been open and unsecured for 10 days. Talked to management and nothing ever.
Recommended: No
Kristina G Rodriguez
Mar 09, 2021
Complicated but complete
I have never rented a unit before. When I went looking I found 2 unit with different price due to location. On move in day I learned my reservation got canceled. I was angry, but this location so so convenient I went looking for a unit there again the next day. The price that was originally in my budget now was a smaller size. But I did e rental so that I would not be canceled again. When I went to move in and look at the unit I realized this was not going to work for me and I needed a larger size. Jeanette was great, she did everything she could and it was complicated to get me into a larger unit.
Recommended: Yes
Gregory Maggard
Jul 29, 2019
Outstanding experience....quick and...
Outstanding experience....quick and easy.
Recommended: Yes
Aimee Irby
May 13, 2019
Everything was great
Everything was great, but I didn't like having to purchase insurance. That should be disclosed online as part of the cost instead of being a surprise add on at move in time.
Recommended: Yes
Mrs.T K Sorgen
Mar 19, 2019
Tom was wonderful
Tom was wonderful, He helped me and was very nice and knowledgeable and caring. great person and great place. I will recommend this company to anyone. Mrs T K Sorgen
Recommended: Yes
Margarita Warren
Mar 18, 2019
It was very efficient- he answered all...
It was very efficient- he answered all my questions and helped me decide which size of storage I really needed.
Recommended: Yes
Erika Romero
Jan 04, 2019
Good location
Good location, easy reservation, great price, and a safe place.
Recommended: Yes
Stephanie Awbrey
Dec 19, 2018
Love this place
Super helpful and kind!!!
Recommended: Yes
ALISA LOPEZ
Jun 10, 2018
Customer service was great very nice
Customer service was great very nice, informative offer to look up other options at other nearby locations....
Recommended: Yes
Jose Ramirez
May 30, 2018
Very good service and helpful.
Very good service and helpful.
Recommended: Yes
David
Apr 05, 2018
Staff was excellent!
I have only interacted with staff to reserve a unit. It was fast, easy and the staff was very nice and professional. They excelled at customer interaction and were very knowledgeable.
Recommended: Yes
Anne Moore
Mar 01, 2018
I HAD EXCELLENT CUSTOMER SERVICE FROM...
I HAD EXCELLENT CUSTOMER SERVICE FROM BOTH TOM AND ALEX WHEN I SPOKE TO TOM ABOUT HOW TO RENT A STORAGE ROOM HE MADE SURE I KNEW EVERYTHING FROM THE COST TO WHEN I NEED TO GIVE MY NOTICE TO VACATE THE STORAGE ROOM. WHEN I SHOWED UP ON SUNDAY ALEX WAS GREAT HE MADE SURE I KNEW HOW MUCH TO PAY, AND HE MADE SURE I KNEW MY GATE CODE AND HOW LOCK AND UNLOCK MY STORAGE DOOR. YOU SHOULD BE VERY PROUD TO HAVE TWO EXCELLENT EMPLOYEES WORKING FOR YOUR COMPANY
Recommended: Yes
Damien Smith
Jul 11, 2017
The best in town
The best in town
Recommended: Yes
Rob Heard
Jun 28, 2017
Great service and always helpful, for sure get you the unit size you need, no more no less.
Recommended: Yes
Rachel
May 03, 2017
Tom was so wonderful to work with. He is always thinking of ways to help his customers. You are awesome Tom!!!!! Thank you for great customer service.
Recommended: Yes
Albert Hernandez
Apr 27, 2017
Very clean,good services and very reasonable prices
Recommended: Yes
Amanda Castro
Feb 08, 2017
CLEAN!! Aisles are too tight for a 26ft truck. No leaks, no bugs. If i ever want another storage unit, i will return here.
Recommended: Yes
Sarah Canez
Dec 07, 2016
excellent
Was excellent!
Recommended: Yes
Mary Jo
Nov 28, 2016
This is my 2nd time using Public Storage, and again I am pleased. Alex at this location gives 5-star service. After showing him pictures of what I would store, together we decided I should rent a bigger unit and I am glad I did. And because I booked online Alex gave me the online rate when I upgraded at the office. I had considered renting a 2nd smaller unit, too, if the first was too small. Alex let me know I save money by renting one larger unit rather than two smaller ones. Thanks Alex!
Recommended: Yes
Christina Valdez
Jul 19, 2016
Great service!
Great customer service.
Recommended: Yes
Cecilia Pena
Jan 07, 2016
Gracias
Helpful, Clean, Informative, Secure, Easy, and Pleasant is a few words to explain my visit to the storage unit office.
Recommended: Yes
Daniel Garcia
Nov 17, 2015
Friendly staff and great prices
I had a super easy time getting a unit. The staff member (Alex) was very friendly and explained everything very well. I stopped by later to get some things and he remembered name.
Recommended: Yes
BG
Sep 16, 2015
Great Service, Convenient location
Our sales/rental agent was extremely helpful, great service - helped us find just the right size storage unit in a polite, efficient way that was a pleasure. Thank you.
Recommended: Yes
Samuel Lira
Nov 16, 2014
Fast and easy sign up.
An email reminder should be sent out that your rent is due. I believe that would be a nice courtesy .
Recommended: Yes
Elizabeth Moreno
Sep 05, 2014
Safe and convenient location.
I've been happy with using Public Storage.
Recommended: Yes
Valery Mccollom
May 23, 2014
Couldn't Have Chosen A Better Place!
Have had great service from the beginning. I really appreciate the professional, knowledgeable, and friendly service Tom has provided. I could not have picked a better place to store my things.
Recommended: Yes
Adriane Berry
May 12, 2014
The customer service is outstanding.
Hello, My first visit at the store was on a very hectic day for me. Upon my arrival I met Tom. His cheerful greeting calmed me immediately. He saw that I was a bit frustrated and gracefully calmed me enough to ensure I understood all the information about my rental and its interity. Oh, I failed to mention that I arrived to the store a few moments before closing, not once did I feel rushed, Tom treated me as if I was his 1st customer of the day. Long story short, I entered the store with a frown and Tom had me leaving with laughter and a smile. By the time I left the store I no longer thought about my frustrated day. Tom also gave a coutesy call about my rental with the same enthusiasm he showed when I made the purchase. Although this is Tom's natural customer service skills, he made me feel as if he remembered me. It is rare you recieve such generousity and great customer service these days such as what Tom portrayed. I hardly ever respond to surveys but It is an honor to do so now. Thank you, Ms. Berry
Recommended: Yes
Anthony
Mar 19, 2014
Great Location & Price
The location is the reason I picked this location. It is on my way home from work. The associate was very helpful and extremely nice. He even looked a few other places to see if there was a better rate elsewhere in the city. The price is not bad either.
Recommended: Yes
