Public Storage - San Antonio - 4343 Callaghan Road

Awesome storage

Definitely glad I browsed different storage places and ran into this one before choosing any other! To me this was a great deal and in great timing. I haven't fully moved in but so far I enjoy the peace in this environment and friendly staff, very welcoming. thank you

Recommended: Yes

nice place

very friendly staff location was clean

Recommended: Yes

Yolanda is excellent

Yolanda is excellent. Amazing customer service.

Recommended: Yes

Great Customer Service

Michelle at the Callaghan location was very professional, nice, and caring. You just don't see that anymore in customer service. Thank you!!

Recommended: Yes

Dark inside storage room

Dark inside storage room

Recommended: Yes

I was helped expeditiously in a...

I was helped expeditiously in a professional manner with all questions answered Thank you Adolph Valadez

Recommended: Yes

All was ok except I was charged $10.20...

All was ok except I was charged $10.20 for renting when I did (2/28) & thought I had to play monthly on the 28th. Not a big deal but probably should've been made clear.

Recommended: Yes

Great service

Was very clean and i was very pleased with the service i received

Recommended: Yes

Great service

Great service

Recommended: Yes

The woman was very nice

The woman was very nice, informative and professional. She made the experience simple n quick. I love the touch screen tablet.

Recommended: Yes

Everything was as expected in the...

Everything was as expected in the actual storage unit, however, the gate is very dangerous due to it being so close to the street. Also, this location does not have a drive up key pad but does on the inside when you exit. It doesn't make sense. If more than one persons are trying to get in, the line has to stay in the median before turning in. This was the only downfall to this location, but enough for my family and I to use a different location in the future if needed. Sincerely, Jaclyn Cervantes

Recommended: Yes

I've had good experience at public...

I've had good experience at public storage and only thing I would like to do is maybe change to a location that's closer to where I'm living now.

Recommended: Yes

Great

I would recommend this company to others

Recommended: Yes

Thank you Yolanda and Dawn. Thank you for the excellent and fabulous customer service. I will definitely recommend others to your location. You both were very helpful and keep up the great work. The promotion helped me tremendously. Couldn't come in a better time.

Recommended: Yes

I went to get my first storage unit and im glad i went here. I got an amazing monthly rate and *jackpot* they had a promotion going on! Yolanda was absolutely the sweetest and answered all my questions. I feel so excited, knowing that my belongings and safe and under security. Cant wait to start packing all my stuff in! Thanks PublicStorage :)

Recommended: Yes

The staff was great in assisting us ...

The staff was great in assisting us with our needs.

Recommended: Yes

My first time renting a storage and I was nervous about the whole process but Yolanda eased my worriness and gave me peace of mind, she was very informant , patient , very professional in a time efficiency manner.

Recommended: Yes

Yolanda was immensely helpful, professional and informative. I am very satisfied I chose this location and received such personable service. I will recommend all my friends and family. Thank you again! ??

Recommended: Yes

Secure, clean facility with professional staff.

We were treated with courtesy and respect, fully informed on all options, regarding storage unit size and specials in order to meet our needs. The staff were sincere in putting our needs first and not just making a sale. I would recommend public storage, without a second thought.

Recommended: Yes

Exceptional customer service Dawn follows policy and doesn't compromise which makes things work out good in the end. Yolanda is a high energy employee that knows the rules and is quick to help. Yolanda and Dawn seem to work great as a team and that makes me feel like I can trust Public Storage. A company is only as good as it's employees. Thank you Dawn and Yolanda for your service.

Recommended: Yes

my time my plans

customer service did not deliver as planned. businesses and customer(s) commit to a date down to the hour and you did not meet me half way. customers have things to do, people to meet, places to go and when your place is not prepared and ready to deliver it cost my time my plans and a domino effect. 4stars for understanding 5stars for effort

Recommended: Yes

Dawn was great and my experience she made pleasant, thank you so much.

On Callaghan Rd employee Dawn was so pleasant and customer friendly.

Recommended: Yes

great service

Very friendly staff, Dawn helped our moving needs go very smoothly

Recommended: Yes

clean,quick,less expensive,friendly....

place is clean,easily accessable and less expensive than most of the competitors. BUT....no electrical outlets in the units...and no 24hr access

Recommended: Yes

Great Service

The manager was really looking out for me and made every effort to make sure I was getting the best deal.

Recommended: Yes

The service was great!!

The manager was really

Recommended: Yes

dISAPPOINTED IN WEEK MANAGER BAD CUSTOMER SERVICE SKILLS, WEEKEND excellant!

Public Storage offers $1 move in but you won't get it, the management is horrible. the custonmer service ppl on the phone called me a liar on what the weekend mng helpd me with ---nice place, clean & safe. Only good thing is the weekend mng & regional manager! Although my experience has not be good, those two managers make up for it.

Recommended: Yes

The staff is very friendly and helpful.

I had a good experience they were able to accommodate me and get me in the same day.

Recommended: Yes