Andrew Gonzalez
Dec 31, 2023
Super Easy Express Check-In Online
everything was ready to go with a lock inside the unit for us to check in at our convenience after we booked everything on line. Super easy to use and the unit is just what we needed.
Recommended: Yes
Hanna Randle
May 13, 2022
Quick and easy move in.
Staff was helpful, unit was easy to find.
Recommended: Yes
Denise
Apr 29, 2022
Easy to reserve
Easy to reserve and friendly staff
Recommended: Yes
Yalonda R
Sep 14, 2021
Best Place to Store Your Precious Belongings
My experience with Public Storage was great. I wasn’t able go up there the day I talked with them, but the unit I needed they put it on hold for me and allowed me to set up a time to go in. Once I went in the guy(sorry forgot his name) answered all my question. He knew the size I needed and the fact they have an elevator for the second floor units was fantastic. The most important to me of all was the fact you have to have your access code to get in or out or you can down load the app. and use your smart phone for access. I wish you could give them more than 5 stars because I would give them 100 stars. Thanks for making this experience great for me.
Recommended: Yes
John
Jan 28, 2021
Convenient to Oakwell Farms
I was able to reserve the unit without talking to or seeing a single human. I can also open the gate to enter the facility using just my phone - no need to punch in a code at a keypad. The unit was clean and easy to access. An employee named Kathy I believe called me to make sure I knew exactly how to move in. She was very professional and friendly. I recommend this place.
Recommended: Yes
Gilbert Soto Jr
Aug 07, 2020
Very friendly experience and was a fast...
Very friendly experience and was a fast and quick transaction. 10/10 recommended!
Recommended: Yes
Christopher Ortiz
Mar 17, 2020
Really nice place and awesome workers
Really nice place and awesome workers
Recommended: Yes
Crystal Alexander
Dec 24, 2019
They don't tell you when you make the...
They don't tell you when you make the reservation online that you are required to purchase rental insurance. So the actual deposit they quote you over the phone is totally wrong!
Recommended: No
Liliana Contreas
Jul 22, 2019
Management was so friendly and really...
Management was so friendly and really made my move so much easier. She went above and beyond to accommodate my needs for a climate controles unit. Also, made it easy for us to be able to park our trailer close to unload and store. The price was great! I am so thankful and will be choosing public storage for all my future storage needs.
Recommended: Yes
Jerome Buller
Jul 01, 2019
Excellent customer service from a...
Excellent customer service from a dedicated professional staff.
Recommended: Yes
David Escobar
Jun 18, 2019
Great service
I had a great experience and great service with the manager Cathy
Recommended: Yes
Carole Borrayo
Mar 19, 2019
Great customer service
Great customer service
Recommended: Yes
Michelle Hardesty
Jan 02, 2019
The office Ladies were quick and efficient!
The ladies were quick and efficient. They also showed me additional locations where I could rent a storage unit for different prices...trying to help me get the best deal. Very impressed with the office staff. The place looks secure and I have had no issues with the gates or locks, etc. I would recommend this location to others.
Recommended: Yes
Arturo Richard Morales
Dec 17, 2018
Really like the service and kindness...
Really like the service and kindness David used as I relocated my storage unit. Thank you David.
Recommended: Yes
Charlene Young
Jul 31, 2018
Everything was great
Everything was great
Recommended: Yes
Emilia Martinez
Jul 17, 2018
Cathy was great!!
Cathy was great!!! Explained everything and the unit we got was perfect for us. Pkus great price. Thank you
Recommended: Yes
Lanaya D.
May 01, 2018
Very easy quick and efficient
Very easy quick and efficient
Recommended: Yes
Priscilla Moncivaiz
Apr 02, 2018
My experience was great
My experience was great. I had to go alone and usually my husband handles these types of things. But mike was really patient and explained everything to me ...he was very polite and had a great personality..even patient with my energetic son!
Recommended: Yes
Sandra Romero
May 12, 2017
Cathy is always kind and most helpful. She will look to find the best solution for your storage needs.
Recommended: Yes
kurt shults
Apr 28, 2017
Adequate facility, friendly staff, but questionable neighborhood...thugs like to steal the dollies/carts making it very inconvenient when said items are not available for use. Also watch leaving your vehicle or any belongings unattended....all I'm saying.
Recommended: Yes
Genevieve Farias
Apr 01, 2017
Great
Great service
Recommended: Yes
David Lopez
Mar 09, 2017
Customer service was great... would recommend to family or friends! Two workers i believe there names were cathy n sammi were of great help n courteous.
Recommended: Yes
Desirea Seabern
Mar 09, 2017
Sammii is the friendliest and most understanding person I have dealt with in a long time. Not only making sure we had the move in special, but willing to extend the access hours to help us move all of our things in.
Recommended: Yes
Humberto Castro
Jan 04, 2017
Good choice
I'm very pleased. Great, clean location. Excellent office personnel.
Recommended: Yes
Penny O'Brien
Oct 18, 2016
Property at 410/Ira Lee in SAN Antonio
Is clean, secure and very well managed! We are lucky to have found this place so convenient to our residence. We would happily recommend to our friends and family.
Recommended: Yes
Cecilia Reyes
Oct 11, 2016
I love the service and price.
The representative was understanding and she was able to get me the perfect size storage.
Recommended: Yes
Lauren Garza
Jun 29, 2016
5star
Great storage
Recommended: Yes
John Manguso
May 10, 2016
I Like This Place
The attendant (a substitute sitting in for the regular attendant) was courteous and well-informed about the terms and conditions. He carefully explained every detail about the contract. He showed me the room I wanted and answered all my questions completely. He was just great!
Recommended: Yes
DRM
Apr 19, 2016
Great people, service,facilities,location
Great in all instances
Recommended: Yes
Roy W Howell
Sep 01, 2015
Time to move means, Time to store.
The Public Storage on NE Loop 410 is a very nice, clean facility. I really like the fact there are lights in the rooms. Access is easy, I just hope it doesn't rain when I have to enter the code. If that's the only concern, I have no worries. The managers are great and accessible and very willing to help.
Recommended: Yes
Erica Juarez
Apr 03, 2015
Everything here was great.
Cathy is very knowledgeable and friendly. The units are clean and affordable and organized. And the fact that it is close by is very convenient, overall I had a great experience and would recommend it :)
Recommended: Yes
George Smith
Feb 12, 2014
The manager makes it easy.
Great experience renting. The on site manager of this facility (1938 NE Loop 410 San Antonio, TX 78217) is outstanding: friendly, courteous, very responsive. He even called me as I was filling out an on-line application to his facility! The manager at this facility deserves recognition for his great attitude and a true understanding of customer service
Recommended: Yes
