Gabriel Cisneros
Sep 28, 2022
Thelma was so informative and so helpful
Thelma made experience okay for us with uncertainty we had . She is why we would recommend to anyone
Recommended: Yes
Jesse Acosta
Jun 18, 2022
This storage facility is great and Thelma was great as well
Thank you Thelma for all your help. You're outstanding in your knowledge of Public Storage and your facility is super clean and well maintained. It was a great experience having you give details on the storage units prices and sizes.
Recommended: Yes
慄牲汹
May 24, 2022
Great customer service
The on site manager is very helpful. Unit was clean when we arrived.
Recommended: Yes
MichelleL
May 20, 2021
Excellent Customer Service
I met with Marie when I first arrived. She was very courteous and helpful.
Recommended: Yes
Thorn
Jan 24, 2021
Great service and clean facilities!
Ms. Marie in the office was super great and helpful throughout the entire process. Rates are reasonable and the facility seems to be pretty well kept. Would recommend to a friend!
Recommended: Yes
Tony
Jan 11, 2021
Very good service
Marie supported and helped with my needs, all was very good.
Recommended: Yes
John Finerghty
Jan 05, 2021
Top notch service
It really has become a seamless process, almost everything can be completed online unless you use your own homeowners insurance and waive the insurance offered. We also enjoy the feature of using the app to entry the gate and not have to jump out of the car to hit the code. The two times I have got a unit the manager Marie has been outstanding customer service wise which is appreciated more than most believe.
Recommended: Yes
Bakr Marzouk
Aug 03, 2020
Marie was exceptional
Marie was exceptional. She was knowledgeable, professional and friendly.
Recommended: Yes
Gabrielle
Jun 07, 2020
Good.
If you have to pay a insurance fee anyway they should just add it into the storage fee instead of make it another fee since it’s a requirement.
Recommended: Yes
Eliseo Vasquez
Apr 13, 2020
Everyone was very helpful
Everyone was very helpful
Recommended: Yes
Tyler Larson
Jan 21, 2020
Easy and fast
Easy and fast, friendly and professional
Recommended: Yes
Oscar Martinez
Nov 25, 2019
Michael was incredibly helpful
I initially came to rent a 4x6 unit but after Michael explained the awkwardness and difficulty to access he convinced me to get a 5x10 for only $2 more a month. He was friendly and answered all of my questions. My ONLY complaint, and that seems to be across all Self Storage locations, is the humps in the driveway areas along the outside units! What is the purpose of these?! Anyway I am VERY satisfied with this unit as it suits all of my needs. I may upgrade to a larger size one day.
Recommended: Yes
Elizabeth Mathis
Nov 18, 2019
Storage Needs
all the locations I had to go too due to sizes and open spaces everyone was amazing and so helpful.
Recommended: Yes
Timothy Williams
Sep 21, 2019
The entire experience with the customer...
The entire experience with the customer service representative was totally professional. availability of storage units by size and price was explained thoroughly. customer service representative show concerned for what my needs were. He was friendly and courteous.
Recommended: Yes
Alfonse Morales
Jul 05, 2019
Best rates
Best rates, storage facilty very clean. Michael staff very helpful.
Recommended: Yes
Gloria L Jimenez
Jun 01, 2019
I was afraid my stuff wasn't gonna fit...
I was afraid my stuff wasn't gonna fit but thank God it did. Michael was very helpful. Thank you so much.
Recommended: Yes
Lula Gibson
Jul 17, 2018
Letty was super helpful and nice ..
Letty was super helpful and nice ..
Recommended: Yes
Richard Wilkerson
May 21, 2018
Manager was very helpful
Manager was very helpful. Process was quick and easy. Latest deal is a good value. Would be helpful to know how long pricing will remain the same.
Recommended: Yes
Juan Castro
Jun 14, 2017
Great environment, and great customer service! High recommend!!
Recommended: Yes
Stephanie Gomez
Jun 14, 2017
Jennifer is the most helpful patient person. She makes my storage experience easier to handle and I recommend this location to everyone
Recommended: Yes
Sonia Solis
May 27, 2017
The service was amazing, I registered on line and received a call the same day from Jennifer. She called to confirm the registration and to see if we had any inquiries. I informed her that we would be stopping in on Friday evening after work and once again very friendly explaining the check in process. Friday arrived and upon our arrive we met Jennifer, she recalled us and was extremely helpful. Thank you!
Recommended: Yes
Enrique Martinez
Apr 21, 2017
Lory was fantastic. She was amazing at her customer service,skills and was very thorough and detailed when explaining all the rules and regulations. Lory is the reason I will keep coming back to Public Storage.
Recommended: Yes
Angie Schronk
Feb 17, 2017
Lupe was so wonderful. I explained to her i only need a unit for a few months to store furniture for my new apartment. She helped me find the right size and talked to me about the climate control units. I will definitely come back if she's there!
Recommended: Yes
Desiree Barrera
Jun 08, 2016
Wonderful
Place is clean. Staff (Jennifer) was wonderful. And the price is good.
Recommended: Yes
Morgan Dollins
Mar 29, 2016
Carts
4 stars since the carts/dollies aren't available the hours the storage is open for use. If we could be provided with a code/key to access them, it'd be way more convenient.
Recommended: Yes
Karen Flagg
Feb 23, 2016
Pretty good
Customer Service was great. Space was clean. I didn't understand why it was mandatory that I pay for a lock I will never use again. I had my own lock. That's really the only problem I had. I didn't like shelling out money for something that will be worth nothing to me in two months time.
Recommended: Yes
Greg Garry
Dec 16, 2014
Like Always I am really pleased with my PS experience
The young lady that helped me get a locker was very pleasant and helpful. I got a small locker for some tools that I just don't use that often in my day to day work so a locker will help in protecting them from the elements.
Recommended: Yes
REUBEN
Sep 18, 2014
Great Customer Service
After visiting several storage facilities in the immediate area, I found this Public Storage to be the closest to my apartment and found the customer service person to be very helpful. Her name is Jennifer and she answered all of my questions very patiently. The storage facility was clean and the size that I needed. I would recommend them to anyone needing a storage unit.
Recommended: Yes
