Sep 11, 2021
So far so good. Good timely help getting set up
Aug 27, 2021
Easy move in and clean space.
Jun 12, 2021
Poor customer service and I never received the disk lock I paid for.
Poor customer service. It took many phone calls just to get ahold of someone that could help me. Once I finally did the guy was apologetic and offered to waive a fee. Was told that my unit would be ready by a certain time and it was not. When they finally opened my unit the lock that I paid for was not where they said it would be and I have been calling ever since trying to get ahold of someone to refund me. I don't like leaving bad reviews because this was probably just a fluke but my experience from start to finish was not pleasant.
Apr 26, 2021
Perfect size for what I need and close to home.
Jan 27, 2021
I was disappointed when I got out to the property to find that no one was there. But I called the customer service line and they set me up over the phone and email. They were very easy to work with.
Jan 23, 2021
Easy enough place to use, if you have a vehicle.
It was much easier and quicker to complete my paperwork through e-mail and have someone come to meet me at the storage unit to open my locker for me than I expected. However I didn't find out until partway through the process that there is no walk-up access to the unit. I understand that they want people to feel safe at the facility but I do also feel like it shows discrimination against homeless people and that homeless people need access to storage just as much, if not more, than your average citizen. Having been homeless before, and being on the verge of homelessness now, I do resent that somewhat. Not all people on the street are going to break into someone else's unit or attack someone in the facility, or something like that. I'm sorry for my soapboxing but it is a sensitive subject for me. Anyhow, I know there are other facilities out there that do offer walk up service and I will be moving to one after I receive my month of rent for a dollar. Also, I really think that that information about having to have a car to use the space should be there on the website and on any website that EZ storage advertises on. Other than that the storage space is fine and clean and appreciate the young man who arrived very quickly to take their lock off of the locker for me so I could get in.
Jul 11, 2020
the price are good but the cleanliness is very bad.
Jun 13, 2020
Very courteous staff
I rented a 10 x 15. Jeana was very helpful in getting my paperwork done. Great price. Highly recommend.
May 22, 2020
Great help find a unit with the right size, location and price.
Helpful detailed instructions for dealing with coronavirus restrictions (on-line payment, directions to the site, instructions for using the entrance gate and bringing the required lock for our unit).
May 17, 2020
We had to move a bunch of stuff on very short notice, but the folks here were very kind and understood that we needed things done ASAP.
We went from looking for units to signing the paperwork here in under 8 hours, which was amazing considering everything was closed for COVID-19.
May 11, 2020
Great price. Great customer service.
May 09, 2020
Communicative and Easy
Even with the COVID-19 situation, The staff was very adaptable and communicative in setting me up with a storage unit. The process was quick and contactless, and I was very happy with the price I got which I believe was part of a promotion.
However I did initially talk to a customer service rep that said a full mattress wouldnât fit in a 5âx5â unit with 8 ft ceilings. Either he couldnât do math or was trying to upsell me, but I got the unit and the bed fit perfectly fine.
May 06, 2020
They don't clearly help you understand the rules
I was working very hard to get moved in and to maintain my day job the same time I was unable to leave the premises before the closing time because of this describes an eviction notice on my door two days after I remove game making me leave with no refund or anyting I couldn't even open another storage unit give me one day to be gone I feel like this was unfair
May 02, 2020
Pretty good self storage
I moved in yesterday, I would say itâs pretty hard to find, but overall experience is good.
Apr 30, 2020
Fast, clean, and friendly.
Move in has been a cinch, which is especially nice during the covid issues the country is going through. No physical contact with anyone but good communication over the phone and zero issues with the unit.
Apr 29, 2020
Very great price for the size of the unit!
The staff was very friendly and patient. They made everything super easy.
Apr 26, 2020
Truly fabulous customer service. Ancient units.
Every interaction with the manager was prompt, polite, professional, and accommodating. The entire process was smooth and painless, even with the changes necessary because of the virus.
However, the door to the unit is rusty and stiff, and the locking bolt required ten minutes of jiggling to get it to slide into place. Highly unimpressed with owners who haven't invested in keeping the units functional.
Apr 25, 2020
fantastic place and staff
Professional, kind and courteous, I will recommend them to anyone looking.
Apr 24, 2020
Manager was kind of rude and demanding
Apr 24, 2020
Simple and inexpensive. Zach was easy to talk to and very helpful
Apr 20, 2020
Pretty nice storage
I like the storage, pretty clean, security and easy access 100% recommended.
Apr 20, 2020
Easy and simple!
Move in process was incredibly easy!
Apr 19, 2020
Nothing fancy but exactly what we needed.
Great location and incredible price.
Apr 06, 2020
barebones units at great price from good people
barebones units at great price. good staff. only complaint was it was hard to contact them to rent a unit. but that might be because of the covid lockdown. :/
Apr 03, 2020
Great place. Easy access. Great security
I've been a customer for awhile i have had no problems. They may not have a person on site at all times, and that's not a problem they will answer back if you leave a message. The security us good ive had no problems.
Jan 20, 2020
Affordable & convenient
Affordable & convenient location near 2100 south
Jan 02, 2020
Great place just wish I
Guy who runs it is a good guy. Promos are pretty decent as well. Friendly staff just with they didnât sell political promo stuff there
Nov 04, 2019
Easy process. Clean. Helpful and friendly staff.
Aug 23, 2019
My storage review
Well originally was going to store a car and household items I only had room for the household items needed a bigger one I guess but non available. But no worries it still was a need regardless. Thanks for being easy to work with and keeping my stuff safe I've had no problems. Been using your storage facility for a year or longer.
Aug 05, 2019
Unit is good shape needed cleaning but well lit and in a secure location
Smooth transaction and great staff
William (Bill) Mashack
Jun 17, 2019
Moving in was Easy and NOT 'Time-Consuming'!
I'm a New customer, nothing but satisfying results thus far.
I feel confident my belongs are safe and in good hands with
May 27, 2019
Convenient location, fair price and clean, but a little challenging to reach an employee during the week.
May 27, 2019
Very convenient location
Need to check the phone numbers
Apr 02, 2019
good location the gate was broken when I tried to move in, but hopefully is working now
Feb 03, 2019
Good clean unit
The storage unit is as advertised. 50% discount for the first 3 months too!
Sep 24, 2018
Quick, thorough, knowledgeable
Jul 20, 2018
Safe and secure
Easy to use. Great security system . Good customer service
Lisa Limberger unit 174 (?)
Jul 13, 2018
Working with this facility has been smooth sailing!
I really appreciate all that has been done with this facility. It is especially important to our family because we now live out of state.
The ownership if this company changed hands just as we were trying to recover from hurricane Irma. They made it very easy to focus on what was going on at home and left peace of mind in place with respect to our important family possessions in Utah! Thank you so much.
Jul 11, 2018
Painless, clean, safe, fair priced.
The whole process of finding a storage unit that was right for me through EZ Storage was absolutely painless. The guy that helped me out was really nice, walked me around the units, showed me multiple sizes, and informed me about security standards and new updates coming for the storage site. He was very transparent as far as the whole process goes, and made sure to welcome me with a properly cleaned storage unit. I have had my stuff there for a few months already and have had no issues at all. Thank you for being so helpful, fair priced, and easy to work with! Looking forward to sharing with my friends.
Jul 11, 2018
Great and safe storage facility.
Wonderful staff. Safe and great facility.
Jul 11, 2018
Fair rates and great customer service.
Have had no problems yet. Although the late fee is quite high.
Jul 11, 2018
Good deal for storage
My wife and I have been looking for a place to store our extra things while we move into an apartment. This location offers fair pricing ~$1 per square foot give or take depending on how big a unit you need. We come down that way fairly often anyway so it's conveniently located.
Jul 11, 2018
Zachery is very nice and professional.
Great facility, very easy and convenient location. Very secured and well maintained. Polite and professional personnel who manage the facility. I'm in unit #141.
Apr 30, 2018
Excellent customer service & incredible cost and convenience
So glad we went with EZ storage. We got our unit immediately. No bologna. Owners know their stuff and are down to earth. 100% would recommend. Note: gave a 4 star on cleanliness just due to the area outside the fence. Our unit was very clean and the lot itself is clean.
Mar 05, 2018
Was available and itâs convenient
Last minute situation and they had what I needef
Jan 22, 2018
Awesome customer service
Jeana & her husband were great to work with. They both were knowledgeable, pleasant, and quick to explain EVERYTHING! What a winning team you have with these 2!
Dec 03, 2017
Easy to move in, helpful staff.
Setting up a time to meet with the property manager was quick and easy. I was able to look at several units to pick the right size. The property manager was helpful and explained all the paperwork clearly.
Nov 25, 2017
Location is close to my work and easy to get too. Owners and Managers are easy to get a hold of and work with. Recommended.