Mary Lay
Mar 16, 2024
Secure, clean, easy access.
Easy set-up. Smooth move. No hassel. No stress. Convenient location. Pleased.
Recommended: Yes
Gene Bull
Jan 10, 2024
Nice clean facility with reasonable cost in the heart of Saline
Needed storage place for my RV and this facility is close from my home...
Facility is clean and appears to be very well maintained...
Online application was seamless ...
Able to auto-pay with credit card which is also seamless ...
Have no complaints!!! 5 stars!!!
Recommended: Yes
Marielle Gagné
Nov 03, 2023
Great facility!
Great location, facility, clean, open quiet area, and safe area. The location does lack customer service but that is how this company is setup. I also am not fond of having to pay rent via check; I’m hoping I can pay electronically.
Recommended: Yes
Erika
Oct 12, 2023
Convenient and cheap
We needed a convenient place to store my dad's things when he went into a nursing home. The location was close and the price was way cheaper than the place down the street. This is a great alternative so we can go through everything at our own pace.
Recommended: Yes
chris amori
Aug 04, 2023
the storage is clean and has enough space.
the door could use some lubrication. very difficult to open and close. otherwise very happy.
Recommended: Yes
Jim
Jun 10, 2023
Automation was easy
This facility is completely self serve, which is amazing but very easy to use.
Recommended: Yes
Mike
May 11, 2023
Nice place, fair price
Nice job lace at a fair price. The code boxes are a bit strangely placed but all in all good value…
Recommended: Yes
SpicerMan
May 11, 2023
Good Value - but online help not as good as in person
The facility is clean and well lit. I would like to see more cameras. Getting a copy of the contract terms prior to executing the lease is virtually impossible. FYI - Landlord accepts virtually no liability for any damage, so make sure your rental insurance is in place.
Recommended: Yes
Mandy R Ammermann
Apr 22, 2023
Too “In Touch”
While I appreciate the attempt to be sure I’m satisfied with my experience, in the absence of an on-site caretaker, the number of follow up calls and emails I’ve received after “checking in” is too much.
Recommended: Yes
Pete B.
Mar 08, 2023
Convenient and affordable
Convenient and affordable. Clean, secure facility.
Recommended: Yes
William Sober
Nov 25, 2022
Concerned about security.
When I arrived at the storage facility, the gate was sticking up in the air and no one was there for security. This disappointed me when I found out they knew about it and no one was there to guard this gate. Should I keep my things there?
Recommended: Yes
Leroy Moody
Nov 25, 2022
Ok facility
Non contact was easy but terrible signage. Overall great facility
Recommended: Yes
Karen Shinevar
Nov 01, 2022
Easy to access, clean, safe
Once I realized what the automatic setup was, it was very easy to use and the lock that you could buy for only $15 was a great help. Very happy to find something so useful close by.
Recommended: Yes
Randy Stephens
Sep 18, 2022
Great value storage, easy to reserve!
Super value price, easy to navigate the storage spaces. Kiosk did not work, but a quick phone call took care of my set-up and move in. Thank you!
Recommended: Yes
None Ya
Aug 29, 2022
Nearly impossible to check in
No one was able to help me over the phone, the on-site kiosk was broken, and the reservation email did not have a link to pay online, or any information about the gate code. It took me hours of calling and searching to find the website to pay the monthly fee, and only then did it give me the gate code. After finding my spot and moving in, I discovered that the online profile I created does not contain the gate code either. If I hadn't taken a screenshot of it after paying online, I would still be locked out. Why would you try to operate a business with only one on-site kiosk that doesn't work, and not put the payment link in the registration email. And why doesn't my online profile contain critical information like the gate code for the facility I am using? This is extremely basic. Finally, why does the online kiosk try to take a photo of my face? This is invasive and unnecessary. You can't store the gate code online but you can store my photo? Get it together.
Recommended: No
Robin Wagner
Aug 18, 2022
Easy and helpful
Good location easy to use. Very helpful phone agent.
Recommended: Yes
Jerry williams
Apr 17, 2022
Service way helpful
The facility is acceptable. Location convenient. No representatives on site. Everything had to be done via telephone. A little bit stressful, but it worked out. Not sure how departure will go.
Recommended: Yes
Eric Malone
Mar 27, 2022
Convenient storage at a fair price
I was very impressed with the friendly helpful customer service at Spare Box Storage in Saline, Michigan. Everyone was nice and the arrangements made it possible to reserve and get started without contact in the time of Covid.
Recommended: Yes
Sheryl Mobley
Mar 11, 2022
Clean and maintained
No issues, moved right in. Clean place.
Recommended: Yes
