Public Storage - Salem - 12 Goodhue Street

12 Goodhue Street
Salem, MA 01970
16 reviews
E-RENTAL
Rent online, skip the counter and go straight to your space.
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$49.00 - $304.00
Available Units: Show All
5' x 5' Unit

Climate controlled, Swing door, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $49.00
per month
$50.00
No CC Required
Reserve
5' x 5' Unit

Climate controlled, Swing door, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $50.00
per month
$51.00
No CC Required
Reserve
5' x 5' Unit

Climate controlled, Swing door, Floor 1, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $57.00
per month
$58.00
No CC Required
Reserve
4' x 10' Unit

Climate controlled, Roll up door, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $68.00
per month
$75.00
No CC Required
Reserve
5' x 10' Unit

Climate controlled, Swing door, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $62.00
per month
$69.00
No CC Required
Reserve
5' x 10' Unit

Climate controlled, Swing door, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $65.00
per month
$72.00
No CC Required
Reserve
5' x 10' Unit

Climate controlled, Roll up door, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $69.00
per month
$76.00
No CC Required
Reserve
5' x 10' Unit

Climate controlled, Roll up door, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $77.00
per month
$85.00
No CC Required
Reserve
8' x 10' Unit

Climate controlled, Roll up door, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $89.00
per month
$99.00
No CC Required
Reserve
8' x 10' Unit

Climate controlled, Roll up door, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $124.00
per month
$138.00
No CC Required
Reserve
10' x 10' Unit

Climate controlled, Roll up door, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $118.00
per month
$126.00
No CC Required
Reserve
10' x 20' Unit

Climate controlled, Roll up door, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $246.00
per month
$328.00
No CC Required
Reserve
10' x 20' Unit

Climate controlled, Roll up door, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $304.00
per month
$405.00
No CC Required
Reserve
About
Features
  • Elevator available
  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Email billing available
  • First of month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, AMEX, Mastercard, Discover)
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Frequently Asked Questions

What is the average Star Rating or Review from previous customers at the Public Storage - Salem - 12 Goodhue Street at 12 Goodhue Street?
On a scale of 1-5 the Public Storage - Salem - 12 Goodhue Street at 12 Goodhue Street receives 4.5 out of 5 stars based on 16 reviews.
Does Public Storage - Salem - 12 Goodhue Street at 12 Goodhue Street offer climate Control Storage?
Yes there are 13 size options for climate control storage units at the Public Storage - Salem - 12 Goodhue Street at 12 Goodhue Street.
What is the cheapest storage unit option at the Public Storage - Salem - 12 Goodhue Street at 12 Goodhue Street?
The cheapest storage unit option is $49.00 per month. That is a month to month lease that you can discontinue at any time.
What are the hours the gate is open for access at this facility?
Gate is open Daily 6:00 AM - 9:00 PM
Is the Public Storage - Salem - 12 Goodhue Street fenced and lighted?
Yes, the facility is fenced and gated.
Are there security cameras on site at Public Storage - Salem - 12 Goodhue Street?
No, there are not security cameras on site.
Are there moving supplies for sale at Public Storage - Salem - 12 Goodhue Street?
Yes, there are moving supplies available for sale at Public Storage - Salem - 12 Goodhue Street
What type of payments are accepted at Public Storage - Salem - 12 Goodhue Street?
Payments that are accepted are cash accepted, checks accepted, credit cards accepted (visa, amex, mastercard, discover).
Are handcarts available to assist with moving at Public Storage - Salem - 12 Goodhue Street?
No, handcarts are not available.
Is there a military discount at Public Storage - Salem - 12 Goodhue Street and if so how much?
No.
Is there an elevator at the Public Storage - Salem - 12 Goodhue Street?
Yes, there is an elevator available.
Customer Reviews
4.5 out of 5 stars - based on 16 reviews
Matthew Aug 07, 2021

Bait and switch

I reserved a 10x10 unit online and scheduled my move in date. It was said to be a ground floor unit at a price if $164. When the day of my move in arrived I was informed that there was only one unit left at the facility, it was on the second floor, and it was $180 a month. Almost $170 more a year. When I was understandably upset that the unit I reserved apparently didn’t exist I was told that the reservation I made (the same one that literally every thing I received referred to as my “move in date.”) wasn’t *actually* a reservation for a storage unit, but only to “look at a storage unit” and it didn’t guarantee me the pricing or unit I reserved. Literally nothing in any of the emails or communication I received up until that point indicated any of this. According to the manager on duty because the reservation doesn’t actually reserve, well, anything apparently, that last unit could had been rented earlier that day and I would have had no unit at all to move into on my scheduled “move in day.” This is a disgraceful and very clearly intentionally misleading business practice. When you reserve a rental car, are you making a reservation to “look at” a car? NO! When you reserve a hotel room, are you making a reservation to “look at” a hotel room? NO! And nothing about any of the process, including referring to my reservation date as my “move in date” indicates anything other than that I reserved a specific space, at a specific rate, that would be move in ready on that day. Honestly what if they had rented out that last unit and I showed up to my “move in” day with a u-haul full of belongings only to be told that there were no more units. Absolutely terrible business practices and I feel like I was intentionally misled.

Recommended: No

Georgina Alfonseca Nov 13, 2019

The staff was friendly and very...

The staff was friendly and very knowledgeable about the services. The place is very clean, organized and seems very secure.

Recommended: Yes

Holly Nov 05, 2019

customer service at it's finest

The customer service was what made my experience amazing at public storage. Diana showed me the unit and discussed what would be finically realistic for me. She made sure my move in day would be easier by having proper packing and boxing. Public storage was the easiest part of my moving experience.

Recommended: Yes

Milton Laureano Jun 27, 2019

The call center agent was very nice and...

The call center agent was very nice and efficient. I also was impressed with the onsite person Mary who assisted with storage unit.

Recommended: Yes

Warren Brown Jun 22, 2019

Very professional

Very professional, completely satisfied

Recommended: Yes

John Churchill Mar 01, 2019

So far so good

So far so good

Recommended: Yes

Josefina Rojas Nov 06, 2018

I will recomended because they helpi me alot

I will recomended because they helpi me picking the right size room because I was confused at first. The manager is a very educated lady and.has patience with the customers.

Recommended: Yes

Kathleen Silva Jul 09, 2018

No problems except the front gate has...

No problems except the front gate has been out of order for a week.Have to drive through the back gate.Wish there were a few more dollys to load.They only have 3 or 4.Sometimes have to wait to use one.

Recommended: Yes

Laura Aragon Jun 25, 2018

Great customer experience

Great customer experience

Recommended: Yes

Mark Mcentee Feb 16, 2018

The elevators are old and slow to...

The elevators are old and slow to respond/slow to move in general. The automatic door was broken as well and had to keep being pushed open which was more of a pain then it sounds like when moving lots of stuff through it. Mattress bag price was double what I payed at uhaul for the same quality product. Everything else was good. Project manager was friendly and helpful

Recommended: Yes

johnnytruck2009 Sep 23, 2017

Selena was just wonderful. Explained the process perfectly. Very easy n pleasant . go to her she awesome

Recommended: Yes

Stacy Menihtas Sep 08, 2017

Selena is awesome. I have been here for years .she is always welcoming .great customer service .

Recommended: Yes

Emmett Gorman Aug 19, 2017

Came in for my appoint and was quick and painless. Salina was very helpful and personable.

Recommended: Yes

Stephen Robertson Aug 11, 2017

Selena is just great. Helped me find the perfect unit close to the elevator. Super nice. Awesome job

Recommended: Yes

GARVEY MEDIA Aug 05, 2017

Selena and Steve were good friendly and fun . Would recommend anyway this location. 5 star customer service treatment

Recommended: Yes

Olga Yaghmourian Feb 26, 2014

needs an upgrade

Not enought carts available, no stairs and creepy people hang out there.

Recommended: Yes

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