Alex Jaslowich
Oct 31, 2023
Best 24 hour storage
Just moved in and I love where my unit is and how convenient I can get my belongings in and out
Recommended: Yes
Rene Konga
Aug 20, 2023
杯潤
Easy working with them , friendly
Recommended: Yes
Rita Cassidy
Jun 01, 2023
Great location
Front desk people were great. The move in was self done by movers.
They do have add on costs which I wish they had mentioned right up front and not when they are charging the card! I understand them but it seems like they are being slid in when handled this way
Recommended: Yes
Larry Sweazy
Dec 12, 2022
Easy access, convenient location, immediately available
Easy outside access, convenient location, immediately available & offered many size options for my needs
Recommended: Yes
Kathy
Nov 03, 2022
excellent customer service
Pricey but relatively clean and feels safe. Unfortunately they require you pay insurance.
Recommended: Yes
Ari
Sep 10, 2022
Safe storage but parking is confusing
The parking situation isn't great for indoor units if you're at the far end but it's relatively secure
Recommended: Yes
Jessica Schroeder
Mar 31, 2021
Good, but step up to facility is a giant pain
Good, but step up to facility is a giant pain. Get a small ramp!
Recommended: Yes
Tatiana
Feb 17, 2021
Amazing Service
Great employees, Carlos went above and beyond to help. Customer service was great fast, easy and simple I would definitely recommend to friends and family.
Recommended: Yes
Craig Sager
Feb 10, 2021
Not that well maintained, pricey and corporate is a pain to deal with.
Elevators frequently don't work which is a major pain as my unit is on the 2nd floor. People onsite are friendly, problem is they are almost never there when I am even during the day or weekends. Corporate is a real pain to deal with, they seem to care only about return and not customer service or satisfaction. The rent has gone up 75% since I started there roughly 10 years ago and is pricey.
Recommended: No
Craig Sager
Feb 08, 2021
It is pricey and not that well maintained.
Mediocre place and corporate is a pain to work with.
Recommended: No
Craig
Feb 04, 2021
Generally good experience
Generally good experience would do again
Recommended: Yes
Susan
Feb 03, 2021
Great customer service
Customer service was very helpful and accommodating
Recommended: Yes
Olivia Brand
Feb 03, 2021
The customer service is kind and courteous!
I am satisfied with the storage area.
Recommended: Yes
Freda cleveland
Feb 03, 2021
Very nice staff
Clean and accessible
Easy communication
Recommended: Yes
Jane Curtis Arlander
Feb 03, 2021
Rates are always going up.
Too expensive dor what you get.
Recommended: No
Terry
Feb 03, 2021
very good with minor, fixable quirks
snow removal is the biggest joke ever, path down the middle and good luck! The most singular reason I'm shopping around.
The gate times are extremely erratic, you never know when it will be open. When it is closed during peak hours there is a back up.
The tenants at the first row block the driveway every morning:Karmin Door and Elite gutters seem to own the lot and don't care that they block it.
The attendants (Cypher and Dan ) are both awesome and deserve a raise! Thank you
Recommended: Yes
Chuck
Feb 03, 2021
Too expensive and prices continue to go ip.
Too expensive and prices continue to ho ip.
Recommended: Yes
CAroline Curtis
Feb 03, 2021
Excellent
Good people skills,clean feel safe as an elderly lady using site
Recommended: Yes
Jay Daigle
Feb 03, 2021
Easy payment plan, and very accessible.
The facility is very accessible. Anytime we had questions the staff has been very helpful and professional. Never had a proble.
Recommended: Yes
Colleen civiello
Feb 03, 2021
Clean, convenient and friendly staff
Very convenient and clean facility. Staff is extremely helpful and go out of their way to assist you.
Recommended: Yes
Bruce Cawley
Feb 03, 2021
Very convenient location.
Nice facility,and the staff are very helpful.
Recommended: Yes
Cliff
Feb 03, 2021
Total Satisfaction
Great staff, easy access, and reasonable prices make this an excellent storage facility.
Recommended: Yes
Richard Gaeta
Feb 03, 2021
Wry clean facility with professional staff
We have been using this facility for several years and have also found it to be very clean and the staff courteous and professional
Recommended: Yes
cassandra
Feb 03, 2021
easy storing, excellent customer service
i was able to have one of your employees truly take care of me! i went through a terrible experience with a fellow storage place, and your employee jumped in and helped me !
Recommended: Yes
Susan Attridge
Feb 03, 2021
Clean Fair and Friendly
Clean facility with fair pricing and friendly customer service. What more can you want?
Recommended: Yes
Thomas O'Hare Jr
Jan 31, 2021
Friendly and helpful staff
No major issues just a few hidden fees.
Recommended: Yes
Matt
Dec 19, 2020
Very helpful staff
North Shore Self Storage was always very helpful and easy to deal with. One of their employees (Cypher) helped me to push my car out of my spot when the battery had died. This helped me avoid calling AAA. I would highly recommend to anyone looking for storage.
Recommended: Yes
Tyreke Benjamin
Dec 04, 2020
Amazing service
Great employees, good customer service. Fast, easy and simple I would definitely recommend to friends and family.
Recommended: Yes
Beverly a Bartlett
Jun 05, 2020
Friendly and efficient
Many thanks to Courtney at NS Storage. Within moments of booking my unit online, she called and got me all set up. I had my lease within 5 minutes. Courtney is super-friendly and very efficient.
Recommended: Yes
Chris Granniss
Jan 21, 2019
Very good service. Helpful and easy.
There were some computer problems when I checked in to rent the storage area, but the customer service was excellent, friendly, helpful and straightforward.
Recommended: Yes
