Apr 18, 2022
everything is super good very comfortable and very nice everything works perfectly
RODNEY Q Green
Apr 15, 2022
SAd'a she was totally awesome
She was she was totally awesome she was welcome any very polite and I would recommend it to anyone my friends that I come across and I love their deals outstanding
Jan 18, 2022
Great new storage place!
Great new facility. Clean and well laid out.
Dec 22, 2021
Great customer service!
Toni is amazing and helped me get everything sorted out, appreciate her and the quick turnaround!
Oct 20, 2021
Great storage facility
Storage facility is clean and staff are friendly and helpful. Location also feels very secure
Sep 13, 2021
The only issue was the door to enter the building was not working when entering my password which was a little frustrating, but was told there was a work order in place to have it fixed.
Other than that my experience was great, and Toni, CSA was great!
Donna Pack Jordan
Sep 11, 2021
I rented the unit online and when I went in to get the keys to the unit I had my service dog with me as I opened the office door the two woman behind the counter started screaming at me to get the dog out of there he wasn't allowed on the property. Now my dog was wearing his service vest and his service tags were clearly on him, I calmly told the woman that he was a service dog and was immediately told that they didn't care and to get him off the property! I put him in the trick and went back in to get the keys
Two days later my adult son was moving my stuff in for me and organizing the boxes so if I needed anything I could quickly access it. I am going thorough Cancer treatments for stage 3 Breast Cancer and simply put could not do it myself. I have an indoor unit but it was close to 90 degrees in there and my son took a couple breaks outside after working in there for a few hours to call me because there is no cell phone service inside the storage while talking on the phone with me management approached him and told him he had to leave for the day because your not allowed to be outside of your unit they considered it loitering! He explained why he was out there yet they insisted that he leave. He left and when he went back a few days later to continue sorting through everything he was told that he couldn't be there unless I was with him and to please leave. I called them and explained my situation and was told to bad,I asked to add him on the account so he could be there without me and was told they would add him but it would only be good for billing in case I didn't pay he would have too and he still would not be allowed on the property without me! Unbelievable these people are unbending and don't give a craps what your situation is! I filed a complaint with there General Manager and was told that he would talk with them and try to get it resolved, it's been five day's and I still have not heard anything from them. I do not recommend this place to anyone.
Sep 10, 2021
Brand new, super clean storage
Wonderful, new facility! The team couldnât have been more friendly and helpful. Thank you StorQuest!
Sep 08, 2021
Found a great deal due to it being a new facility. Natali was excellent and made the process smooth. Sad to hear that sheâll be going back to her store soon in West Sac. She provided outstanding customer service. I showed up a couple days earlier to do the paperwork and the lady at that time wasnât very helpful. She told me she was closed for lunch and told me to come back in an hour. Glad I didnât and came back another day.
Sep 06, 2021
Good clean good clean good clean
Sep 05, 2021
Customer service made my whole experience pleasant!!! I can even explain correctly how they took care of all of my needs in a short time!! Everything was explained well so as there were NO questions I had!! All I can say is thank you!!!!!!!
Sep 03, 2021
Hands down, one of the best Self Storage facilities in town!
In all honesty, I never expected this Self Storage to be nothing like this... This place is state of the art, fabulous! Besides the fact it's a brand new facility, the physical plant has been methodically laid out. It has tons of storage units with accommodations for storage of SUV's, trailer, campers cars etc. I personally rented a car parking unit and the space was more than adequate. Location is great right off the 99 freeway and easaly accessible. It's Fully equipped with secure entrance/exits, and security cameras to ease your peace of mind. "Toni" Manager was stellar! Great personality as she explained the process, services, and accommodations. Also appreciate the email follow up's and online services. Bonus, they even had a restroom on site!
Aug 23, 2021
people where good and friendly, but it was time consuming due to internet issues.